This company is the reason we have antivirus, spam protection and bot attacks.
All code is buggy, but when supporting they want Super Admin logins to all infrastructure, copies of licensed products for free and get ratty when you do not agree or accept their responses.
What else are you going to say? And no it didn’t, all the issues we are discussing are on a fresh install and and old install. What are you saying, if someone has a website that’s not brand new, you will not support them? Maybe you should state that in your support page. Also, I have the plugin, the excerpt and Jetpack working on a test page on my current site.
Also, you having a go is not discussing, the theme is a critical part of the environment, its the baseline for all things wordpress, the host comes after than and its a generic host that supports all required WP requirements. Everything works until we use your theme, then you aggressively pass it off as not your issue.
There maybe a conflict, but your theme is part of it. Theres also a question of your tone and conduct, inc downloading a licenced product for free and the suspicious rise in spam after purchasing your theme.
This is the reason why this is now on an open chat thread.
and because you have asked for my previous response to be review I will copy it below.
You’re just trying to hide theft.
“No, problem not solved, it’s between your theme, jet pack and the plugin. It doesnt do this on our standard theme. Also, your tone in the emails away from this public forum is terrible. Feedback from us would be to avoid unless you want rude demanding people compromising your site security, functionality and you like spam.
You’ll need to tell the plug in authors you downloaded a copy of their licensed work for free”