92 comments found.
Hello, when I use the Image box in elementor it leaves an— None — fa”> which prevent the w3c to validate.
Is there a way to remove that ?
Hi there, please open a ticket here https://webdevia.ticksy.com/ and we will help you there. thank you in advance.
Hello, I would like to know if my settings are compatible to work with your “demo content importer” and if pictures are inclued or not ?
I can’t change this values from my features of Hosting web – upload_max_filesize : 128M - post_max_size : 130M - memory_limit : 512M - max_input_vars : 16000 - max_execution_time : 165 s If my configuration is compatible with your “demo content import” I will buy your theme NOW
Thank you
Yes compatible. these numbers are just recommendations but the theme was tested on servers with limited resources and it’s working.
Hello, I would like to know the configuration of the php server required I bought a theme but to be able to use the “demo content import” I had to have these features:
max_execution_time 200 max_input_time 200 max_input_var 1000 memory_limit 128M post_max_size 128M upload_max_filesize 128M
So before buying your theme do I have to have these features ? Thanks for your time
Hi, Thank for being in touch can you please open a ticket in our support system https://webdevia.ticksy.com/ we will be very happy to install the demo for you. thanks in advance.
Thanks for your reactivity, I didn’t buy your theme yet, so I can’t create a ticket without purchase code. My features of Hosting web are and I can’t change this values: - upload_max_filesize : 128M - post_max_size : 130M - memory_limit : 512M - max_input_vars : 16000 - max_execution_time : 165 s If my configuration is compatible with your “demo content import” I will buy your theme Thank you
Yes compatible. these numbers are just recommendations but the theme was tested on servers with limited resources and it’s working.
Hello, got a problem with wd main plugin.
Downloading installation package from …./htdocs/wordpress/wp-content/themes/doors-child/inc/plugins/lib/plugins/wd-main-plugin.zip…
Download failed. A valid URL was not provided.
Can you please tell me if is a bug?
Hi, Thank for being in touch can you please open a ticket in our support system https://webdevia.ticksy.com/ we will be very happy to help you. thanks in advance.
Why in portofolio page i can’t add more image? only 1..is not good. You don’t have a gallery to set it…hmmm
This theme is incomplete, many of the facilities I think are incomplete. you can only set 1 image in the portfolio, usually you can set several. It does not have a gallery part (only with wpbakers) and the admin panel of the theme is very simple (incomplete.)
The pagination is working perfectly I just tested it, it need only to be activated, would you please create a ticket here https://webdevia.ticksy.com/ so we can serve you better
Demo data missing. ticket #3130462
Hi there, please check your ticket. thanks
I just bought the windoors theme and downloaded the zip file. When installing is says “The package could not be installed. The theme is missing the style.css stylesheet” Can you assist?
It’s common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix: https://help.market.envato.com/hc/en-us/articles/202821510
Hello. I bought Windows & Doors – High Quality WordPress Theme. While buying the theme, I thought of an interface like https://themes.webdevia.com/windows-doors/demo-3/, but a simple screen came up. I am waiting for your support on the subject or I would like to return the theme.
Hello, You need just to import the demo, could you please create a ticket here https://webdevia.ticksy.com/, we will surely help you until you get the same demo as advertised,
PRIVATE TICKET #3106790
We sent you reply, please check it, we can continue there
Hello, does the theme support translation into Russian
Hi there, yes the theme is supporting translation to other languages. thanks
Why was main content and demo files missing? No way to import! Reminds me of another pulling this stunt.
Hi there. Please check your support ticket https://webdevia.ticksy.com thanks
Hello, I am trying to change the color of the buttons and the hover of the buttons but I can’t seem to find where to do this. Please advise.
Hello, I’m trying to activate RTL and I cannot add the arabic, how is that setup done?
Hi there, please check this post https://wordpress.org/support/article/installing-wordpress-in-your-language/ and if you need further help please open a ticket in our support system here: https://webdevia.ticksy.com Our support team will be happy to help you.
It is a really high quality theme. The author is very involved. He responded instantly and fixed the problem. I advise
Hi. I will buy a server at the hosting company. What are the theme requirements? upload size memory size max post size
I can’t send a message because I haven’t bought it yet.
Hi, theme is very light and fast so the requirements are small, so even in a server with minimal requirements the theme will works perfectly.regards.
Your theme looks very nice. I would like to share and confirm the server I want to buy with you.
Hello,
I see on the caption that there is a 30% off, how does it work?
Many thanks,
Hi ! I tried to open a ticket but the product is not listed there.
Having this error when opening the widgets panel.
The editor has encountered an unexpected error.
TypeError: Cannot read properties of null (reading ‘getEditedPostAttribute’) at value (https://erada.localmedia.marketing/wp-content/plugins/duplicate-post/js/dist/duplicate-post-edit-412.js?ver=4.1.2:1:4332) at we (https://erada.localmedia.marketing/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.13.1:84:293) at zj (https://erada.localmedia.marketing/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.13.1:226:496) at Th (https://erada.localmedia.marketing/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.13.1:152:223) at tj (https://erada.localmedia.marketing/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.13.1:152:152) at Te (https://erada.localmedia.marketing/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.13.1:146:151) at Ja (https://erada.localmedia.marketing/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.13.1:224:381) at md (https://erada.localmedia.marketing/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.13.1:173:43) at https://erada.localmedia.marketing/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.13.1:175:222 at Rh (https://erada.localmedia.marketing/wp-includes/js/dist/vendor/react-dom.min.js?ver=16.13.1:147:64)
kindly disregard. i found it .
OK, Perfect!
welcome I saw your theme and I want to buy it but i have a question 1- Does the theme support rtl? 2- If yes, does it support plugin plylang for me to make a multilingual website?
Hi there, thank you for your comment, Yes the theme support RTL languages and it’s also supporting multilingual plugins (plylang, WPML.. ). thanks
Where do i find demo 3 content and slider? i have install everything and the website doesn’t look near al close as on the demo.
Why there’s not a single post that explains how to properly install demo, also why youtube videos aren’t working on you documentation files where it supose to be as tutorial..??
Hello,
Please open a ticket here: https://webdevia.ticksy.com/ we will do our best to help you.
Best regards
Thank you, already did.
Hello i submitted support on Tuesday, now today is 3rd day but no reply from your side , please solve my query its very urgent
