Great customer support.
47 Reviews
support team are very helpful and friendly
and the support is instance, best of luck
by adze 4 months ago
Alaeddine has been helping me with support for the Windows and Doors theme.
The support has been excellent, and I have managed to get the site up and running quickly.
Thanks, Alaeddine.
Awesome Theme & great support! I recommend to everyone!
Having implemented several Envato templates in the past, I'm noticing that the meticulousness has dropped a bit. In particular, this design does not come with good written documentation. Unfortunately, the videos provided don't cover all the steps and details. I also noticed sort of lack of detail in the template's options interface, such as missing alternatives for the logo, and the header in general. Unlike others, this template does not come with a method to include social networks, nor enough default widgets that would be useful for the purpose of the theme (services). Don't get me wrong, the design is pretty decent. What I notice is that the designers, unlike before, left out some obvious details so that they can charge for support in the future.
I would have to say that the response times were excellent with the support. We came across a few issues with our server's PHP settings vs. the theme and the text support was there to help and fix the known issues.
I have no fear of purchasing anything else from this company.
In my opinion they are the best.
Very quick response from support and they fixed my issue for me.
Customer Support is top. They do not give up, until the problem is solved. Bravo
Great support. Very helpful.
A great Design and easy to edit. Compatible with WP Bakery it's easy for anyone to create and edit theyre own website.
The support is great and very fast if you need help.
I am very happy!
Customer suppor is superb! Very quick response and fix!
Very professional relationship to customers. I got an answer to the open ticket right away. I recommend these developers for any collaboration. ;)
by year2k 1 year ago
Fast, effective and practical support, I am delighted.
I am very happy to say, that I had a problem with few buttons. It was a bug in a theme. I wrote a support ticket and in few hours, the problem was solved :). Thank you again.
The best customer support I ever have experienced!!