Reviews for Wine House | Vineyard & Restaurant Liquor Store WordPress Theme

Reviews for Wine House | Vineyard & Restaurant Liquor Store WordPress Theme

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Well Documented

42 Reviews

for Code Quality

Works as expected, nothing fancy here. Theme is a bit old or outdated though.

for Other

Awesome customer support! Very responsive even if I have purchased the item more than a year ago. Thanks for letting me know that the license includes the updates to the latest theme and plugins even after support hasn't been renewed.

for Customer Support

Support is great! thank you.

Author response

Thank you very much for your kind words!

for Customer Support

Good theme and I received excellent customer support!

Author response

Thank you very much for your feedback! It inspires and motivates us!

for Customer Support

Great and fast support.

Author response

Thank you very much!

for Design Quality

Love the support and design! Congrats on building such a great theme!

Author response

We certainly enjoyed reading your review and would like to thank you once again for your kind words!

for Customer Support

I had a problem with the dummy data import. However they team has been really helpful and assisted me all the way. Thanks!

Author response

Thank you very much for the favorable review you gave our customer support!
We are pleased that you found it helpful and professional!

for Design Quality

Their support has been excellent too.

Author response

Thank you very much!

for Customer Support

Ottimo servizio assistenza. Tema pulito e flessibile.

Author response

Grazie per il tuo commento e per aver scelto il nostro tema!

for Design Quality

Very flexible design and good looking theme.
I used also the support and they are very efficient, they solved my problem in 24 hours!
Recommended!

Author response

Thank you for taking the time to write your review of our theme, your comments are very much valued!
We are so thrilled to hear that you enjoyed the level of customer service and will be glad to work with you again!
Best regards

for Customizability

This is a fairly complex theme, good for a fairly big and complex e-commerce site.
It has the Visual Composer Plugin, but it's not working properly (elements appearing in some session, disappearing in others…?).

A lot of graphic is not made with Visual Composer, but through coding or widgets. Changing background color and titles style need the code to be manually changed, just to make one example.
All wine presentation pages/tab design are not changeable via Visual Composer, but only working on code.

The overall impression is that this theme was made by coders for coders and then they just added Visual Composer Plugin to attract no-code-designers.
It was not designer around Visual Designer possibilities/tools. Maybe it was impossibile, I don't know…

It is definitely NOT a theme for beginners or "Photoshop-Illustrator-Indesign people": to customize a page you will need hours and you will still need a WordPress developer to finish the job.

If you just need a few pages site with the usual minimum pages (about, contacts, products and the like) this is not the theme for you: it would be like buying the power and complexity of an aircraft carrier to deliver a bread bag.

If you need to create a rich, complex site and you know how to code, then this theme is a good choice, I think.

Author response

We regret that you encountered issues using the theme. However, you could delete all the elements you do not need and create a simple website using only Visual Composer tool. There is the extended theme documentation included in the package to make this process easy and straight-forward. The wine galleries you see on the demo ( http://wine.themerex.../gallery-small/ ) are generated from featured images of posts so all you need to do is to change the images of posts in admin. Besides, we have located only 2 tickets from you where all the questions were addressed. Please don't hesitate to get in touch with our Support team when you come across difficulties during the customization. We could assist you with that and save your time.
We will be glad to help you!

for Customer Support

The theme is very customizable and the support team is A++.
Thank you :)

Author response

Thank you for choosing our theme, and for taking the time to write a review! We are so thrilled to hear that you enjoyed the level of customer service and will be glad to work with you again!
Best regards

for Flexibility

When i want to install my theme in production from my localhost, elements don't be copy, i have to make another.

Author response

We regret that you encountered issues moving your installation to the live server. There are two easy ways of doing that - using free Duplicator plugin and sql export/import. Both methods can be accomplished in 5-10 minutes. Our technical support team provides assistance on moving the website to another domain, unfortunately you have not submitted any ticket requests so we could help you. Please contact our support team at https://themerex.ticksy.com/ - they will gladly help you with that. And we would really appreciate if you changed your rate as it was not fair and does not relate to the theme qualifty. Thanks in advance!

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