Themebazaar … I have the same issue as others … Theme option menu is no more within WP menustructure after WP is updated. Please respond with a solution. I’ve tried contacting you via firstname.lastname@example.org and also via Envato… I just send a ticket via “http://support.extracoding.com” which was written in another comment.
Please make sure that you are using the latest version.
Hello, I reported ticket #24122 and got no answer in 17 days. By now I have figured out all the issues except for one major problem.
When opening the page in a cellphone or shrinking the window in a pc, the main menu buttons disappear and are not replaced by a menu icon with the three bars as i have seen in your sample, so there is no way to access the pages.
By inspecting your sample I have noticed a class called slicknav that does not appear in my code when i resize the window. Could that be the issue? Please answer as soon as possible because with this problem the web is not responsive for cell phones.
How can this be resolved?
the web is www.fundacioncisam.org
thanks in advance,
hello, how to get back theme options? it disappeared last week?
There was a bug due to wordpress update, please update your copy and it will work fine.
i updated already. but my theme options didn’t appear. what is other option to get back?
Please download the latest version from themeforest, it will automatically fix this issue.
Hello, How can I resize the video on post pages when video option is enable? for example on your demo: http://themeforest.net/item/wisdom-of-life-ngo-an...
Hello, is there anything I can do differently to get an answer for my question? I asked both here and via your support and still I answer
Thank you @themebazaar for your help on solving this.
Hello, Still no support from here nor from your support site. Is there anything wrong or am I asking the wrong question
We are sorry for delay in response, Could you please share your ticket number?
Hello please i bought this template when it was an HTML Template but now it is WP. Please how do i convert my HTML site into responsive without installing the wordpress version?
I am writing to inform you that i bought your template Wisdom of Life from (http://themeforest.net/ ) . By the way my acount name is Hakam8
i installed this theme in my website : cmodh.org ( wordpress)
Today i did not find option theme in my administration
Appearance -> Theme Options
please help me for back this appearance and i need to know if i can use this theme twice for my same website but in another version language like : www.cmodh.org/fr
fr it means Frensh
Please make sure that you are using the latest version of this Wisdom of Life. if that is the case then contact us through our ticket system along with your website information, we will look into it for you.
What about the mobile version of this theme?
Responsive menu (slickmenu?) has stopped working.
We already fixed and replied to your issue, please let us know if you have any other question.
Wondering why even with a fresh copy of the theme, it’s not working. Does it mean there is a flaw in this code?
Sorry but that’s not correct. I didn’t touch the JS file. I also just downloaded a fresh copy of the theme package from here and installed it on a test server and I’m getting the same issue. I have also seen from an earlier post I am not the only one with this issue.
Could you please tell me the right way to create a child theme for this theme? I´d like to customise it and not losing changes when updating. I already tried the usual way (style.css), but it does not work.
Hi, we provide regular support through our ticket system at http://support.extracoding.com, have you sent us ticket there?
I have fixed it myself. Thank you
I updated wordpress to 4.5.3 and now it no longer shows Theme Options. Is there a fix for this?
That issue was already fixed, please make sure that you are using the latest version, thanks.
Hi, I purchased this and had a hope that when I import dummy data it will appear as demo url http://www.extracoding.com/demo/wp/wisdom/.. I have been trying since long to set it up exactly as it appears in demo but its taking too much time. The other themes are setup within 5 minutes. I am afraid I would have to ask refund.
Please let me know if you can set it up exactly same as demo on this url http://www.bohrayouth.org/ ? I will share wordpress admin details or ftp, whatever required but its critical. I need ot deliver it today itself.
please revert ASAP or email me on email@example.com
I have raised a ticket on http://extracoding.freshdesk.com/support/tickets/24650 with all the required details. please do the needful or I had to go for a refund, its urgent, and critical.
I wanted to know if any updates this theme.
The updates are in queue, please contact us through our ticket system, if you are facing any particular issue.
Please i am unable to add images to gallery. I created a new post and tick the ‘gallery’ category and set the featured image but it does not show on the gallery page. when i add a youtube url to the video section of the post. it shows but only the video. how do i add images to the gallery.
Please contact us through our ticket system( http://support.extracoding.com ).
Nice theme really but still get support ?
Yes We provide active support through our ticket system at ( http://support.extracoding.com ).
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