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Hello, i purchased this and i don’t know it wasn’t easy to set up, i need the demo so i can just import it and get everything done asap, thank you!
For instructions on how to import demo contents, please refer to our documentation 3.14 Importing Demo Contents. If you’re having a problem importing demo contents, please provide us a login credentials at firstname.lastname@example.org.
If you have further questions, please register and create a topic on our support forum site. Thank you.
I’ve sent an email to you
It seems that demo site has been imported. It could be a permalink issue making your site to return 404. There are /homepage in your previous site, and there’s /wp on your new site that is conflicting. Please provide us a login credentials for your host/ftp/database to further investigate the issue at email@example.com.
Like i’ve said in my previous comment here, I’ve sent an email to you with my login credentials
Yes, we’ve got the WordPress login credentials. What we’re asking is ftp and database or webhost login credentials so that we could further investigate the issue.
I’ve fixed the home page issue, is now working fine, but the icons at the below menu isn’t showing and they are displaying some kind of code instead;
1. WHAT WE BELIEVE?
2. SERVICES & LOCATION
3. WATCH LIVE
My wordpress details is still the same thing, kindly login and help me fix this, thank you.
Got it working. It could be WordPress security features that makes HTML tags to escape tags. You can also put other icons or image on it, for instructions, please refer to our documentation, 3.3 Creating Homepage on Wise Triple Description Block.
For further questions about the theme, please register and create a topic on our support forum site.
Our support is limited to questions regarding theme’s features or problems. It doesn’t cover installation, code customization or any third-party plugins issues. Thank you!
I’ve fixed that too, but the issue i’m having now is just too much and i’ll like to confess to you that this theme is just too stressful, i believed the only reason why everybody purchase theme is simply because is stress-free but to my surprise yours is more than stressful.
I’m unable to edit any pages, when i click on the edit pages, am not seeing any content to edit there.
I need to deliver this project in 2days, Please, I said Please and Please (3times Please) kindly just tell me the solution without wasting my time again, our time difference is much I noticed we only reply each others once a day so kindly just tell me the solution.
I’ve already joined your website and I’ve dropped comment there as well, you’ve my login, if you’ll have to login and fix it, kindly do, just make sure you fix it or tell me the solution in your next reply.
We’re sorry for any inconvenience we might have caused for you. As it was stated in our support policy and Envato policy, maximum days of reply is 2 days. And, yes, the timezone might be different from ours.
In providing solution, we already replied previously that it could be a WordPress security features that affecting icons, and you can just edit its block and use fonticons or image (we’ve provided a link on our documentation on creating homepage, specifically, on Wise Triple Description block).
In pages, it cannot be edited because you’re using the Wise Church Maintenance theme that is used only if you’re updating the theme to avoid losing widgets. You should activate the parent theme, Wise Church to make it work.
You still didn’t provide the solution to all what I’ve said, I’m not complaining again about the icons, I stated in my previous comment that I’ve fixed it, and the Wise Church Maintenance I’m using, I know is for maintenance that’s why I activated it.
I always work on the website at the midnight and I’ll activate maintenance once I am done with the update, the website is a real church website and I can never allow users to be seeing information that doesn’t belong to church there.
I said I’m unable to edit a page. when I click on the edit page is showing but not showing what to edit, I am unable to find all the content (words and pics) showing on the site.
For example: at the homepage, I am unable to see where to change the pastor’s pics and bio, and so many other things, what’s the solution?
If you’re to login to my WordPress, login and activate the normal theme to be able to work on it.
I’m happy to inform you that i’ve get it and everything is now working, thanks for your time but have it in mind that i’ll always come back if i’ve more question(s) in future.
Please i need you to explain to me A-Z on how to set up a LIVE streaming for Facebook to be playing the recent live video automatically on the website
Responded via support forum site. https://www.probewise.com/support/topic/facebook-api/
does this template work with managed wordpress? I need the live streaming to work without issues?
Yes, it will work on managed WordPress. Please be reminded that this theme will not make your site as a streaming server. You will be needing a streaming server like Facebook, YouTube, etc. It’s just a player that plays hls streaming, or by using an embed method.
greatest church theme on the planet. my only desired update is to see probewise add transparent header or other header options, God will bless you guys great work.
There’s an option to adjust the transparency of the header on the recent update of the theme. Be sure, you’re running the latest WordPress version to use it, and please be reminded that from the old version of the theme, settings will be incompatible with the recent version. You should backup first your configurations (See 3.15 Backup Customizer Settings, Widgets and Contents). Go to Appearance => Customize => Wise Panel => Header Settings => Header Opacity. There are two types of header supported by this theme, Default and Simple. Go to Appearance => Customize => Wise Panel => Header Settings => Header Type. Choose Default or Simple, then click Publish.
Hi, How can I convert WiseChurch to WiseBlog, can you please answer my email?
We’re sorry, but there’s no option to convert Wise Church to Wise Blog, it’s a different product. However, you can use Wise Church to create a blog, but homepage is limited to default format only.
but where is for example the ads widget in WiseChurch ?
Wise Church has similarities with Wise Blog. However, it falls in a different WordPress theme category, specifically, a church WordPress theme. Full features for blogging is specifically made for Wise Blog and Wise Mag only with ads widget and block.
The slider plugin gets stuck at preparing data any quick solutions for this?
Please uninstall and reinstall Revolution Slider plugin to update to a new version.
1. Go to Plugins => Slider Revolution.
2. Click Deactivate, then Delete.
3. Go to Appearance => Install Plugins.
4. Click Install under Slider Revolution, then click to Return to Plugins Page.
5. Click Activate under Slider Revolution.
Make sure your server is fast enough to handle request. Please be reminded that the slider plugin is not created by us, you may contact the plugin author for an accurate fix for the plugin problem.
For further support, to be added on support queue, please register and create a topic on our support forum site. We only provide support through our support forum site Thank you.
Is there an option to login for viewers to view gallery?
We’re sorry, but your support license has expired since 14/01/2021. Support is provided through our support forum site. That feature is out of theme support, it can only be made through a restriction WordPress plugin like Simple Membership plugin. Thanks.
I was told to ask a question here if I need help. I would like the website to have login access and only those that are logged in can view gallery. How can this be done?
Hello, when i insert any of the wise blocks in a page, it doesnt reflect upon updating for instance,i inserted the wise sermon grid block so i could use as images but nothing shows..
For instruction on how to create a homepage, please visit our documentation on section 3.3 Creating Homepage. Make sure that the Page Attributes Template is set to Page Empty. Please do note that the editor shows preview image only on blocks and not a realtime update, it can be shown by click Preview on each blocks or on the top right part of the block.
For further support, to be added on support queue, please register and create a topic on our support forum site. We only provide support through our support forum site. Thanks.
Please help. I am have duplication issues with the them
All of side bar and footer items are being duplicated when I enter them whether wise post or wise sermon excerpts. Need help on how to remove and avoid this duplication proplem
It may be because of demo import was executed twice. You may delete it to remove duplicate sidebars.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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