Discussion on Wixo - App & Saas, IT WordPress

Discussion on Wixo - App & Saas, IT WordPress

Cart 41 sales
Recently Updated
Well Documented

ypromo supports this item


This author's response time can be up to 1 business day.

27 comments found.

Hi, I can’t import the demo data!

“Import Failed Whoops, there was a problem importing your content.

Import Failed An error occurred while fetching file from: Array! Reason: http_request_failed”


Hello! Sorry, but we don’t see that you have an active support

HI! anchor links and internal links are not working with elementor…..

You need to buy a stadard regular license. Only with that type of license you will have 6-month support included.

OK great… so thantks for nothing… im paying envato elements, and you have this theme in there… so i have a problem and no one can help me becouse im paying something in the wrong place….really bad what yoy are doing

Please check what is included in the elements plan.

does there is any discount for this theme..? i really like this theme,

Hello! Unfortunately, at the moment we don’t have discount on this theme.

Please let me know when any discount is available when it will be available

Sure :)

can you please update it to the newer version

It’s updated and all features work fine

i purchased it from envenom elements but theme footer builder is not working

footer builder is not working at all

Hello! If you need support – please buy the standard license and submit a ticket

how would I change the color scheme of the theme? there is no option in the theme option only the Dark and light color scheme. I would like to add my own color?

Hello! Please submit a support ticket https://support.promo-theme.com/ (you have to have an active support)

I download it on envato elements

Unfortunately, Elements doesn’t have a support. If you need a support – you need to buy a standard license.

Hello. I have a probleme with my template. It was good but since two wweks, my css do not appaer correctly. It seems that the largest media query is not found. I don’t remember if I modificated anythning but I thing no. Maybe you have a solution. Here is my website : http://ecocov.fr/ Thanks

Hello! Unfortunately we don’t see that you have an active support. Please check that you’ve bought our theme from the current account and have an active support.

I buy (or get) this theme from Envato Elements, I can’t open a ticket because looks like there’s no way to valid my purchase on your ticket system; when I use Elementor Pro with Woocommerce the entire site break, the problem it’s “PT Wixo Addons” trigger this issue:

Elementor\Elementor_Brands_Widget::add_group_control: Group "swiper" not found
Since looks like I can’t ask for help, inclusive if I get it legally, Please check and fix the issue so I can redownload the template from Envato Elements

This theme it’s compatible with elementor pro? Because I got one theme that broke every time I activate Elementor Pro, because looks like they have something missing, also, have child theme?

Hello! Yes, it’s compatible with the Elementor Pro. Also, the main archive consists of the child theme :)

Are there one page version support for this theme ?

Hello! Do you mean anchor links? What page do you want to use?

Presale question about the App Showcase version:

1) Is it possible to change numbers 01. 02. 03. to something else?

2) is it possible to create a button on the 1st section that will automatically link to the 4th section (without the need of scrolling)?

Thank you :)

Hello! Thank you for your interest in our theme! Unfortunately, all these items are possible only via theme customization.

Hello! Ok – Thanks for your quick response :)

You are welcome!

Hello, Does it exist in the package html versions of each demo page?


Hello! This is the WordPress version, not HTML. Unfortunately, we don’t have HTML template of this theme

It will available later in the next theme updates

Where are the mockups ?

It consists of tiff, psd, blender files of characters and render png files.

there was no tiff or psd in the package just the boy and girl branded in png

And my intention was never to insult anyone. I was very sad as i wanted this lovely mockups. Maybe i can change the logo with Blender. But i have never used it. I have sent a request to Envato to remove all comments. I thought we was having a privileged/private communication and not public. Im very new here and sometimes i think talking on Skype is better so we understand eachother. I hope we can work together so i get my logo on the lovely mockups.


Hello, you see my support ticket?

Hello! It was answered, please check

Super design, very appealing. Can you buy the 3D people somewhere?

Thank you! What do you mean? And why we should buy them? :)

You have the 3D people built into the theme, so the people mockups – I would like to use these for another website, so I would have to buy them, but where?

They we created especially for our theme can be used only with our theme. We created them via 3D modeling

Hi, Great theme, Congratulations and wish you to have lot of sales. Cheers

Hi, Thank you so much!

Thank you!

Amazing work!

Thank you!


Tell us what you think!

We'd like to ask you a few questions to help improve ThemeForest.

Sure, take me to the survey