249 Reviews

for Documentation Quality

After conversing with François, he or she, pointed me in the right direction and I was able to find the EventOn file to upload as a plugin in order to fix the calendar errors.

I wish they had explained in further detail in their documentation as it would have saved me a ton of time.

SO PLEASE UPDATE YOUR DOCUMENTATION TO REFLECT THE THEME!

THANK YOU!

for Customer Support

Thanks guys for your help ! I love the flexibility and design of the theme and you do a great job as customer support.

for Feature Availability

Wish there was a way to choose more than one from above list. Everything is done with great care on this theme. I wish there were more themes like this one out there.
Design, Code, Support are all five star.
Thank you Alkaweb for your hard work and attention to details.

for Customer Support

A really good template and an extra customer service to help you :-)

for Customer Support

Best Theme Quality (code, Design ..), Best Support, on Themeforest !!

for Customer Support

Wonderful theme, good support.
I'm new for wordpress. I like it. It works wonderfuly.

The site became soo slow that it was unusable. I paid for extended support and received very little help.
After deactivating every plugin and still having the pages take over 10 seconds to load, I finally just migrated my whole site to another theme.
Very disappointing. The theme is just way to bloated and slow.

Alkaweb

Author response

Hello,

Well, then I wish you very good luck with your new theme.

Regarding the speed issue, Woffice is used by more than 4500 companies around the world and have been optimized since more than one year to be the fastest theme of its category due to many enhancements (requests optimizations, minified files, OOP code...). Your issue is most likely due to your server settings and/or the use of many greedy plugins. So, the is issue is also most likely to stay no matter what theme you are using.

Our support is always looking to help yet it can't work if you don't cooperate and you see support as "guy who will login my site and make everything better in 10s". Let me be honest here, those guys do not exist. We talk, we gather as many details as possible, we test with our customers and then we find a solution. If you are not convinced about that please have a look to the other ratings.

Yet, we cannot help we do not want to be helped or to participate. Also, the extending support is not a better support, it is a longer support. We reply to all our customers the same way no matter if they have extended support or not. If you are looking for a guy to make everything work for you, it is a freelancer ;)

Please, have a wonderful day.

Best regards

François

for Customer Support

Everything is awesome about this theme. Design, functionality and most of all, customer support. I was looking for a solution like this for ages.

for Feature Availability

These guys are the real deal. I have spent so many years trying to make one solution or another work. This theme and the support, so far, feel like they have finally solved that. Their work is flawless, their documentation is super clear and they respond to requests for help. Bravo!

for Customer Support

Great support, took less than 24h to respond and the answer was to the point and very helpful. As a developer i needed a specific small tweak in the theme functions, i asked for it and i got exactly what i asked for. 5 stars from me for that one!

for Customer Support

This theme deserves 5 stars not just because of all the features and constant updates, but for the team that stands behind their product and the support they provide their customers. Not many would offer support on a holiday, but this team does. Thank you again guys!

for Design Quality

The slickness, the features, the easiness, the beauty, the performance... Omg, I'm in love!

for Customer Support

I am still experimenting with this but I had a problem installing (theme very heavy with the plugins and it was timing out the server). Customer service reached out quickly and fixed it for me no problem. Thank you so much for helping. I am going to use this to set up a company intranet for agents/employees to log in and chose the theme based on its high rating and large number of downloads. Thank you again Customer Support for being proactive and quick to assist me.

for Feature Availability

So many features to be able to create the PERFECT community course dashboard!

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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