One of my worst experiences. Poor customer service.
ASKING VIDEO TO UPLOAD IN YOUTUBE AND TO SEND THE LINK OF YOUTUBE, IN ORDER FOR THEM SEE WHAT KIND OF ISSUE I HAVE.
ACTUALLY I SHOULD DO THIS KIND OF VIDEO AND NEED PEOPLE TO RATE THEM IN BETTER
STUPID THEME. NOT WORTH FOR 89$
This is one of the best Shopify themes we ever worked with, it enable us to customise Shopify in a way which required many coding hours before ! now we can do it out of the box as part of the theme features !
Support is excellent !!!
I absolutely love this theme - it's so clean and professional looking. There are so many options to customize it to your liking, and at the same time, really easy to set-up and design. I'm really impressed with the instructions/guide that also comes with this theme - it's been a really helpful resource to getting everything set-up easily and quickly. I have already received numerous positive responses from people that have visited my new website.
The customer support as been amazing. They are quick to respond to all my questions and are always willing to assist. You can definitively tell they are committed to helping their customers. All my interactions with customer support have been pleasant.
I highly recommend using this theme if you want your Shopify store to look like a professionally designed website. The money spend on this theme is well worth it - be prepared to make a ton of sales on your website by using this theme.
I rated this theme previously with a 4/5 becuase this theme is the best one to customize a website, but it had some loading problems in the previous version ( I bought 5 months ago). The team reached out to me and asked me how they could improve speed, they offered me the newest faster update and I gave them staff access to my shopify store. I don't know what MAGIC they did, but now the loading is ⚡SUPER FAST⚡ on my slow collection page. Loading speed comparable to Big Fashion Store wesbites...I recommended this theme to 2 other friends. You can change CSS or any other code very easily, I used Google Chrome DEV mode to find all CSS customizations... Very easy. THANK YOU FOR YOUR SERVICE!
After using Shopify' s designed themes venture and supply, I landed on Wokiee theme after seeing many positive reviews in Envato (theme forest) and their rigorous updates in the changelog.
Initially, I was sceptical but when I started customizing the theme, I found far more options, attention to minute detail for each option when compared to a standard Shopify theme.
Trust me, when I started customizing I got many queries about how to use few options, they have excellent documentation and moreover they have video tutorials which help me in each & every step of my theme customization. At times when I didn't understand both and raised the support ticket, they solved my queries in a few hours. One of the best customer support in the industry.
Wokiee theme has more than 20 skins and which can be easily changeable. This is one of the best theme for shopify
with lots of pro options.
Great theme, very easy to install and customize.
I needed something flexible and I found what I was looking for.
The real strength is the technical support. The ticket system allows you to forward any request and always get solutions. The answers are always kind, fast and decisive. Any request is handled effectively and competently. There are a lot of videos available and a lot of information but for those are in need there is always someone who offers you technical support. This is great, because it allows me to focus on my work and not on the platform.