I bought the theme, installed it ( almost)
can some one help me get the website to start from its original url, not url..com/home?
sorry never mind
For any problem, you can contact to firstname.lastname@example.org, we will help you.
Will you please answer my questions?
Our support team will check and reply to you now.
Hi can this theme run on jigoshop? Thanks
No, this theme is not compatible with jigoshop.
Please check loading time issue, Its taking too much time like almost 5 minutes. I updated all plugins your team suggested but still its same.
Our support team will check it for you.
why sidebar left broken? http://www.lojascolchoesecompanhia.com.br/categoria-produto/camas-de-mola/mola-nanolastic/#
Please send your issue and website admin account to email@example.com, we will check it for you.
helo, yr support is too slow. take days for reply. I still hvnt got my reply yet on how to make the flash beside the toggle. currently it ends up below the toggle.
Hello, im having a really hard time on how to upload the demo sample given…. sorry but im not web savvy and i dont understand the steps taught by the support.
Ive opened a ticket #5443760619, is there any better way?
Thanks in advance.
Our support team will reply to you.
NO MEGA MENU!!!! I have been trying to speak with your technical support, but they are not helpful! I’ve installed the WordPress Theme and there is NO Mega Menu as stated on Themeforest and all your comment replies to people with the same issue are to hand over FTP. That is wrong! Complete your install file!!!!!!!!
I have given you my FTP info and you claim you cannot get in. I also asked for demo content and you send me to your OpenCart dashboard. Doesn’t this theme use WooCommerce???
I sent a mail,this theme particularly vulnerable, it is easy to go wrong, can not be used to customize the sidebar
Our support team will check and reply to you as soon as possible.
I have downloaded the file yesterday and even today again, you guys have uploaded the wrong theme i guess. After download, when i opened the rar file, Its Winestore theme not the Gomarket theme, please check and upload fresh and correct files.
I’m sorry. I will update package now.
hi friends please help ,i am unable to import media file and sliders in WooCommerce Supermarket Theme – GoMarket theme ,i am also unable to create sliders as shown in demo site ,,so please help me
Please send your issue and website admin account to firstname.lastname@example.org, we will help you.
I am encountering slow loading of the website after installing the template. My team checked it several times, the demo loads 5x faster than our site. How can we make our site load as fast as the demo?
We used wp cashe provided by the support team but it did not work. + the cashe plug in is asking for $$$ to get the full version. This is causing a concern from out clients and out web team. If any users have fixed or resolved this issue please share your resolution.
You can send your issues and website url to email@example.com, we will try to check it for you.
I did, I was advised to reinstall the template from the beginning and without dummy data…
Can you give instructions how to install without the dummy data?
Sorry for the delay, our support team will reply to you.
My question you haven’t addressed to me, call no reply?https://www.youtube.com/watch?v=eCmv49mDnxc pls see this video
Our support team will see and reply to you as soon as possible.
P/S: Our working hour is from 8:00AM to 5:00PM GMT+8
Yesterday, contact customer service staff, but no reply
Is there an online documentation available
You can see here http://demo2.wpdance.com/gomarket/docs/.
Thanks guys. This theme is awesome.
i wanna put slider and hot deal on main page,
but i can’t find HTML of Header Widget Area ..
where is it?
never mind. i found.
For other issue, you can contact to firstname.lastname@example.org, we will help you.
My problem has not been solved for me,
if the video you really do not understand, look at this picture again https://www.flickr.com/photos/125381785@N04
Our support team will check and reply to you.
I believe this great theme is lacking on Support. I was planning to buy this but I might have to think twice.
You can send your questions to email@example.com before purchasing this theme.
Great job. Just wondering the following questions before we commit to a purchase, as we’re now using SuperStore from Woothemes
1) Does the theme support and skin the original WooCommerce extensions such as below?
I can send you a dropbox link if you need to check for compatibility and adjust. It would also help you sell, as people with official WooCommerce extensions have their data preserved, while only the theme changes, which enables them to use any compatible plugins
Filter by price (not your own ajax one)
Brands Add Ons
Sales Flash Pro (not your own built in)
2) Are there, or will you make the following widgets, which are found in every official WooCommerce Theme by Woothemes
Recently Viewed Products
3) Are we able to choose if we prefer with or without sidebars for the following pages?
It’s crucial as being without sidebars ensure that we have a distraction free checkout
4) Do you employ best measures to ensure performance for theme on areas like SEO, Speed, no. of requests to load, security? A lot of theme makers are using Sprites whenever possible.
Hope to hear from you soon!
1, 2) This theme is support almost the woocommerce plugin and widget, but you need custom skin for them.
3) Yes, you can config it.
4) Sorry, we can not provide the service as you say. We only provide installation service.
1) Why do we need a custom skin when it should come with the theme? Especially if its an official WooCommerce extension released by Woothemes itself for more than 1 to 2 years? It’s like telling a BMW owner that his 3 series can’t use the car seat that it was sold for. =.=
3) How do you config it? Do we need to go into functions.php?
4) Sprites should be done on developer level. Most of your competitors uses sprite. You can check them out
1) There are many plugin, we can not css for all of them. When you install the new plugin, you need css for it.
3) You can config it in admin panel. After purchasing this theme, you can contact to firstname.lastname@example.org, we will help you.
3) We will add in it in the next update.
1) The Woocommerce extensions are officially made and sold on the Woothemes.com website. As such, all Woocommerce themes made by Woothemes support them. I’ve purchased some officially and they all work well.
However, if you do not have them, I can pass you the plugins via dropbox for you to work out the skinning. How could you ask us to custom skin them when skinning the extensions should already be part of the theme?
Woocommerce, out of the box, hardly has any functionalities. It’s was built to be modular, and that’s why Woothemes developed these extensions. Please reconsider to develop your theme well. We won’t be the only ones asking.
4) For speed and security, it’s not just server level, but also theme level. That’s why Studiopress.com’s themes are checked with Mark Jaquith and Sucuri. What’s the point of buying a theme which is insecure?
Btw, your theme really looks good, but not having a sidebar for the shop page doesn’t help, as it hurts the conversion rate.
Customers would want to further filter the item by brand, price, etc. Please consider your design. Very keen to purchase.
We will consider supplementing it in the next update.
Will there be a sidebar soon?
We have a filter items by price, by attributes and by tags. See the right sidebar http://demo2.wpdance.com/gomarket/product-category/gaming-consoles.
For other question, please contact to email@example.com. We will help you.
Thanks, but the shop page doesn’t have any sidebars It’s the only thing stopping me from buying this plugin
I don’t understand your mean, our theme is support 1 column, 2 columns and 3 columns. It has the sidebar.
But this doesn’t
You can custom the content of the homepage. That’s mean you can create the sidebar for it. After puchasing this theme, you can send your issues to firstname.lastname@example.org, we will help you config the sidebar.
Also, why don’t you use sprites? It’ll save on loading speeds.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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