I love your theme. However, I’m having issues where the thumbnails are not proportioned to the aspect ratio of the image. Take a look at our home page – http://22.214.171.124/ and scroll to the bottom where it say’s “From our Blog”. This also happens with product images too. Thanks in advance.
Please send your issue and website information to firstname.lastname@example.org, we will help you.
I like your them very much but before i buy you them i need to know a few option:
1-/ In the view product detail do you have any option that can change from add to cart to other button to let visitor contact before buy?
2-/ In product detail do you have option like select or text box that i can add for my visitor to chose on what they want? I mean in product detail i show red T-shirt but my visitor can select to change color and size of T-shirt.
1/ No option. But, why do not you get visitor contact when they checkout?
2/ Yes, you can add many size and color for a T-shirt, and visitor can select color and size.
I’ve installed the theme and setup WooCommerce and everything seem to work except searching posts and products. Product by A-Z widget also is not working.
Can you please check and tell me what to edit or how to fix this issue ?
Please send your issue and website admin user to email@example.com, we will check it for you.
I have send the admin and password at firstname.lastname@example.org 2 days ago and nobody logged in to fix it. It’s getting urgent and I really need this fixed. Can somebody fix this issue ?
Maybe you mail have been lost(spam inbox). Please tell me your ticket ID or email address, we will check it.
I have not received any ticket ID. My email is email@example.com
Hi, sorry, it went into the spam mailbox, we have unspam it. Our support team will process and reply to you as soon as possible.
Wordpress version 3.9.x compatible??
We will update package for Wordpress 3.9 as soon as possible.
Hi sir and tks for your job.
i’ve download the wp_roedok-theme-package_3.8_r477.zip and in the preview theme i can see WD RoeDok Version: 1.0
but i think the latest version is 1.0.4
tks for your help
The wp_roedok-theme-package_3.8_r477.zip file is latest version.
another question. In me http://www.saveursafricainesinc.com/contact-us-2/ page there is an space between google map and the contact form.
(with the sample contact page and google map sample there isn’t this problem).
Please check content of page “contact us 2”. Maybe you have added two google map shortcode, remove a shortcode. If not, please send your admin account to firstname.lastname@example.org, we will check it for you.
tks. i’ve send your admin account in email@example.com
i’ve the same problem.
Hi, Have you found a solution? Maybe I can change the source file where your example address?
Your ticket is #5146183002? If yes, please reply to there. Our support team will help you.
perfect. my contact page is good !
good job at all.
have a nice day !
I’m using roedok theme Version 1.0.4 – 2014-04-11:
everything was good but suddenly my “add to cart” button does not show up .
WC Version: 2.1.7
WC Database Version: 2.1.7
WP Version: 3.9
WP Multisite Enabled: No
Web Server Info: Apache/1.3.37 (Unix) mod_ssl/2.8.28 OpenSSL/0.9.6b mod_fastcgi/2.4.2
PHP Version: 5.3.6
MySQL Version: 5.1.55
Currently, this theme is not work with WordPress 3.9, please use the Wordpress 3.8. We will update package for WP 3.9 as soon as possible.
For other issue, please contact to firstname.lastname@example.org, we will help you.
thanks for your respond. I downgraded my wordpress to 3.8.2 but still the same issue. is there any way that I could roll back to have “ad to cart” back?
Please send your issue and website admin account to email@example.com, we will check it for you.
Sir, it’s me again! i’ve a problem when i “Create an Account with Us” in the checkout page. message: Warning: Invalid argument supplied for foreach() in …/wp-content/themes/wp_roedok-theme-package/woocommerce/checkout/form-checkout.php on line 94 do you have an solution? tks… again !
Please send your issues and a screenshot or website url to firstname.lastname@example.org, we will check and fix it for you.
Sorry man, I can’t download your screenshot. Please send it to email@example.com, our support team will check for you.
problem resolved with the new package theme !
The cloud zoom does not seem to work with product variations. In a variable product, when the product attributes are changed, the main image changes but the zoom image remains the older one. Can you tell me how to get this activated?
I already raised a ticket a few days ago on your system that now is not available. I was aware that you have been on a holiday but would someone please come back to me very urgently on this.
Sorry for the delay. Our support team will reply to you now.
Thank you for responding to my request quickly with your support ticket. Cloud Zoom does not support zoom on variation images. I have however worked around by some hacks to get the needful done as explained in the support ticket. thanks again
WP dance Portfolio plugin that comes with theme and installed on theme setup causes CATEGORIES in Post area to DISAPPEAR.
spent hours trying to fix this and did a clean install and viola, disabled plugin and Categories reappeared… thanks a lot – NOT HAPPY
Keywords – Categories Missing Wordpress
If you have any problem, you can contact to firstname.lastname@example.org, we will support for you.
Hi man, the menu cannot have short desciption underneath the title anymore in your latest version 1.0.5?
You can still add it. You can send a issue to email@example.com, we will help you.
Why the loading time for this theme are so so slow, can solve?
Please send your issues and website url to firstname.lastname@example.org, we will check it for you in the next Monday.
can you help me please!!
“paypal your shopping cart is empty”
Please send details problem and website url to email@example.com. We will support for you.
Hi, can I use theme without e-commerce features? I just want to create a gallery with this theme. Is that possible? and Can I change the language?
We can disable e-commerce for you. After purchasing this theme, you can send a customization request to firstname.lastname@example.org, we will make it for you.
Hi i like your item very much, however how can i can put size option and color option in products?
This is guide http://docs.woothemes.com/document/product-variations/.
For other problem, you can contact to email@example.com, we will support for you.
Hi I just bought you /wp_roedok-theme but when install and active theme it show me as below:
Fatal error: Call to undefined function is_shop() in /home/lacollec/public_html/wp-content/themes/wp_roedok-theme-package/framework/functions/theme_control.php on line 85
And also WooCommerce not allow me to activate
Look forward to your reply asap
Please send your issues and website admin account to firstname.lastname@example.org, we will check and fix it for you.
I have an issue with my “blog-page” not showing page navigation.
My product-pages have no problem in showing the navigation but
for some reason the page I use as a “blog-page” does not show these.
Any idea why?
ps. It’s a great theme! Thanks for that
Please send your issues and website admin account to email@example.com, we will help you.
how to disable flip image hover ?
Please send your issues and website FTP account to firstname.lastname@example.org, we will display it for you.
I purchased your theme and I recently noticed
there’s error on the “Sale” watermarks on the product image.
When I enter “SALE” items and put sale prices,
product shows “SALE” water marks and ”$XXX” water marks
But Instead of SALE, It need to be say as ” SAVE” since amount of showing on the watermark is “HOW MUCH YOU ARE SAVING”.
How can I change that words? I e-mail you also. please let me know
Our support team will check and reply to you as soon as possible.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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