350 comments found.
hi, how can i remove collections base with url?
https://domain.com/collections/test-category-
https://domain.com/test/category/ > I want to create url like this.Thank You!
Hi,
Sorry to say but by default under Shopify, the Collections have a base URL /collections/ for all the Collections, so it isn’t influenced by the Theme itself and right now there is no option in Theme Settings available for that. It requires Customization and this is beyond our limitations and support policy scope. Hope you can understand our limitations.
You might want to once contact the Shopify Support in this regard, they might have a workaround for this.
Regards Obest.
Is it possible to have a video as a banner on top off the website?
Hi,
Thanks for showing interest in the Theme
Sorry to say but right now the Theme doesn’t have a separate Video Banner section available to use but it has a separate Video Content sections of 3 types which you can use if you want.
In those 3 Video Sections, the Video Content 3 section is the one that might work out for you because it has the options to specifically add Video only too, the other ones have the Text Content alongside them. Also, this Video Content 3 section has the option to make the Columns 12/12 which means Full Width and it previews like this: https://snipboard.io/COBrv1.jpg
Hope this works out for you !Hello I’m having trouble trying to customize the theme.
It says this
Issue detected: stylesheet took too long to compile. Update theme code to decrease compilation time. Contact your theme’s support team to fix this error.
this is driving me crazy, how do I fix it for good?
are you sure this has been updated to Shopify 2.0? I can see the latest update was 2019. I purchased this theme a few years ago, now I am getting some error.
When will you provide a new update that would be compatible for Shopify 2.0?
Hi,
We are trying hard to update the theme with new features in the theme. We will release the theme update very soon.
Also, please tell me your issue so I will give you the possible solution.
OR
Can you please send your site admin login details with your issue details through our support system so our support staff will check and solve the issue on your site. Please create the ticket here: http://obest.org/support/
Thank you! What about the search icon at the header? How do we remove this?
Hi,
Really sorry for the delay in the response !
If you are referring to hiding the Search Icon under the Mobile menu, then please try using the following Custom CSS on your Site:
.mobile-nav .searchform .searchsubmit { display: none !important; }
Location to paste Custom CSS, please go to Admin Panel > Your Theme > Customize > Theme Settings > Customization Settings > Custom Style 1 > there at the bottom you’ll have to paste the above CSS.
I meant hiding it from main desktop header menu. The search icon on the top right next to the add to cart icon.
Do you have an email support I can send to?
Upper right corner, there is a magnifying class with search feature. How to remove?
Hi,
Could you please contact us via the following Email: awaisahmed2015k@gmail.com with your Site URL and Site Password (if added), so that we can actually check this concern on your Site and assist you accordingly.
Regards Obest.
Hello,
How do we remove the registration link from mobile menu? We have accounts set to disabled but not sure how to remove registration link option
Hi,
Really Sorry for the delay in the response due to some technical difficulties !
To remove the Registration Link from Mobile Menu, please try out the following Custom CSS on your Site:
#menu-mobile-menu .item-level-0.my-account-with-text.menu-item-register { display: none !important; }
Location to paste Custom CSS, please go to Admin Panel > Your Theme > Customize > Theme Settings > Customization Settings > Custom Style 1 > there at the bottom you’ll have to paste the above CSS.
Regards Obest.
Thank you! What about the search icon at the header? How do we remove this?
Hi,
Really sorry for the delay in the response !
If you are referring to hiding the Search Icon under the Mobile menu, then please try using the following Custom CSS on your Site:
.mobile-nav .searchform .searchsubmit { display: none !important; }
Location to paste Custom CSS, please go to Admin Panel > Your Theme > Customize > Theme Settings > Customization Settings > Custom Style 1 > there at the bottom you’ll have to paste the above CSS.
I bought your theme yesterday, but unfortunately I would like to cancel the license and get my money back. Thank you.
Hi,
Unfortunately, it’s difficult to proceed refund once you downloaded the template. Our support team is always ready to help you. http://obest.org/support/
Thanks for your understanding.
Hola, yo ya tengo instalado el tema en mi sitio desde hace mas de un año, tengo que renovar la licencia o como extiendo el soporte
Hi,
Your mentioned concern is specifically related to Envato Marketplace.
For the mentioned concern, you can check out the following Article by Envato: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-SupportHope this helps !
I got this message when i am trying to install the theme in to the wordpress
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.
Hi,
We are really Sorry for the delay in the response.
Actually, it seems that you are trying to upload the whole RAR on your Admin Panel downloaded from the Themeforest. You need to open that main RAR and upload only the Theme RAR.
You can read about here on the Article provided by Envato: https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Hello! How can I add attributes to the products for the comparison tool?
Hi,
We are really Sorry for the delay in the response.
Actually, the Comparison tool under the Theme works as Modal Popup and it automatically shows the Product Attributes as you can see in the following Image from the Test Site: https://ibb.co/QYyNhqh
Regards Obest.
Hi, Can I after I buy the license and install on one domain. Can I later change the domain and transfer the license?
Is your plugin compatible with mailerlite? Do you plan to make official integration with mailerlite? Do you have any known issues with mailerlite?
Does this theme compatible with Shopify 2.0?
Does theme built with Shopify 2.0 ready template?
Please answer above two questions.
Thanks.
Ah! That’s great.
Is this theme compatible with multivendor Marketplace app?
Hi, can we added – and + buttons on the products on collection page for adding item quantities. If we can do this I will purchase your theme.
Like on link: https://ibb.co/D8zcbxL
Thank you.
Hello, we need a “sort_products_by_stock_status” in your template. Please create this filter on the template as well. Thank you.
Hi,
Sorry for the inconvenience but right now this isn’t possible with the Theme Options as this will require Customization to do so. Although, thanks for sharing the suggestion/feature request with us, we are forwarding this to our development department for considering adding it in the Theme, but I am not giving you the guarantee for that because please note that a Theme cannot satisfy all requirements as it may cause Theme heaviness. Sometimes it may require your own Customization. So if the development department finds it fit with the theme environment then surely they will look through it.
Thanks for your understanding.
Good afternoon. I made a mistake and bought the wrong license, do I need a version for woocommerce! NOT for Shopify!
I need your template, you can reset my license for Shopify https://themeforest.net/item/woodmart-responsive-shopify-template/21955531 – wrong https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/20264492 – correctYou can change me to version for woocommerce I need this one https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/20264492
I don’t want a refund, I just want to exchange. thanks for your reply
Hi,
Sorry, but this is not possible because the Woodmart WordPress theme is not related to us, the Woodmart WordPress theme is the product of Xtemos author, not our product so we can not exchange the themes.
Thanks.
Hi, i want to use mega menu tabs when mousehover on submenu open tab on the right side. Can I do this on your theme?
Hi,
Thanks for showing interest in the Theme
Regarding the Menu Type and Configuration, please go through this Documentation Guide: http://portotheme.com/shopify/woodmart/documentation/#menuconfiguration
Hope this helps.
Thank you so much.
Most Welcome
Thanks for contacting us.
Have a great day
Hi, where can I find my purchasing code in theme?
Hi,
Have you purchased the theme?
Please read the article here:
https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-Where do i add my Favicon? I don’t see an option in theme settings.
HI,
This guide will show you how to change your theme’s favicon.
https://ibb.co/hRM7gNM1. Go to: Online Store > Themes > ... > Edit Code > Assets folder.
2. Upload your new icon, name: favicon.ico and replace the old file.
Thanks.
When is the next update. i love the theme and the wordpress version. To have the shopify version updated would be very nice
Hi,
First of all thanks for showing interest in the Woodmart shopify theme.
We are working on the theme update, we will release very soon.
Thanks.