Very helpful support. They respond properly and within 24 hours from the request made.
The theme works great although in order to set all the things you must know how to insert lines in the “edit code” part in shopify therefore you’ll need Shopify expert.
Was very concerned when I first purchased looking at mixed reviews and my lack of Shopify experience. But the support team was very good and they were always willing to answer questions and help out in various aspects.
Just one major issue I had with the theme design, in today's responsive world, they didn't have the feature to upload a custom banner for mobile, in case I wanted something uniquely laid out for mobile. Had to spend on a developer to get that basic aspect.
Bought this theme a month ago. At first it did not work smoothly there are several errors . And the comstomer support seemed to be handled by intern student that he basicly didn't look at my questions and very slow which make me very angry. But when another guy take it over , it became very effective and resolved my issues in 2 days. I rate 5 stars for this guy. good job man!