Absolutely useless post sale customer support
don't buy unless you have a wordpress developer at your disposal. If your business is critical to uptime & mainly depends on website, I would not recommend This publisher.
Tickets are not replied to for weeks and they DO NOT REPLY AT ALL most of the time.
Even general questions are not answered and we do not have documentation for common issues critical to news websites.
Like AMP, performance, ad placement etc.
The code have a lot of issues. There are a lot of problems with google webmaster, translations, etc. I dont recomend this theme.The demo content is missing (Practically can not be installed), when the theme get an update and you update it the site fall down and you need to restart it. It has many incompatibilities with the plugins with which the theme should work. And the support can not answer which is the best configuration for the pluggins for which it works. It is not SEO friendly, and the page has a rating of 59/100 for smartphone and 69/100 for Browser from google speed test.
Did you create a thread on our support forums to get help regarding these issues?! We didn't receive complaints like yours before! So, please start a new topic on our support site so we could assist you in.