Hi there,

Thanks for reaching out.

Sure. Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and our dedicated support team will help you out.

Thanks

Question 2: Resolve, Question 1: Pending to answer

Hi, Please open a ticket : https://9theme.ticksy.com/tickets/
Support team working on GMT+3 time periods

I sent a ticket.

Hi there,

Thanks for reaching out.

Yes, possible. Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and our dedicated support team will help you out.

Thanks

Unfortunatelly your help center links here https://ibb.co/bRxTKNP and i don’t see wooma. Anyway i contact direct help@ninetheme.com. Thanks for your answer!

Hi,

Wooma is available in the first four themes among the categories: https://prnt.sc/LTHLxQilSvKU You probably thought it’s sorted by A – Z Please check the first themes among the list and you’ll find it just in case for future referances.

Thanks

You are right! I found it thank you!

Hi there,

Thanks for reaching out.

That is just a simple notice that appears after the latest version of WooCommerce and will not cause any troubles / confliction for sure. Yet, we just noted it and we’re going to release an update asap so that you’ll no longer get that notice.

Thanks

Thanks

Hey,

You’re welcome.

Have a nice day!

Hi there,

Thanks for your interest.

Styler and Wooma has some similarity in term of design but they’re two different WordPress themes after all.

Thanks

Thanks for a quick reply, does Styler have more customisation option then Wooma?

Hi,

To be honest, I’d not prefer to make a comparison but Styler is older than Wooma. So, since the build of Styler, we’ve added many more new options based on the common requests of the users. You can check out the themes closer and will make your final choise Both theme are pretty functional and useful.

Thanks

Hi there,

Please make sure you’ve uploaded the theme installable zip file only. Or, please submit a ticket on our support desk and our team will gladly help you out with your issues.

Thanks

Hi Omar,

Yes, the theme is compatible with RTL languages including Arabic. You don’t need to pay anything extra for that. Once you purchase a theme on themeforest, you’re being entitled to get support service for 6 months as per envato support policy.

Thanks

Hi

How can I make the theme compatible with the Arabic language? The language of the site and WordPress is Arabic, but the theme works with an English interface. Or does it work with specific plugins

Thanks

Hi there,

Thanks for reaching out.

Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and our dedicated support team will help you out.

Thanks

Hi there,

Sory for the delay as you may heard Turkey hit by two different earthquakes in one day with magnitudes of 7.8 and 7.5. Our whole team is realy go through very hard times and went to the earthquake zone to help people who in need so the response time can be a bit longer than expected.

Wooma is available among the themes. Please check this screenshot: https://nimb.ws/Hb3Apv

Stay safe and thanks for your understanding.

I am really sorry. i didn’t knew that your team lives in Turkey. I feel stupid to ask anything know. This is what i get when i follow your link https://ibb.co/f2CD9G8. But don’t bother with our idiot problems. We are praying for you. Stay strong.

Hi,

Thank you for your good wish. We really appreciate it and there is surely no need to be sory for being angry because it’s totally understandable to be angry when don’t get a feedback for anything you paid for. We absolutely understand you.

Regarding your question, to make sure, we checked double times and no problem seems there. Wooma is there without any problem. It might be a cache problem on your end. Please clear out your browser caches or check it on another devices and I hope you’ll see it.

If you still don’t see it on your end, to save your time, you may post a message to our support account and our team will help you quickly.

Thanks again for your great understanding.

Hi there,

Thanks for reaching out.

There is no need Elementor Pro at all. You can utilize this theme with default Elementor, which is enpowered with many additiona features.

Thanks

Okay thank you

Hey,

We thank you.

Have a nice day!

Hi there, good day. By long form product pages, I mean something like this : https://www.kettleandfire.com/products/grass-fed-beef-bone-broth ie. not the standard description with tabs, reviews ..etc… instead, there is a flow in the content for each product pages! Thanks.

Hi there, Am still awaiting your reply. The above is an example of long form product pages, I am showing you the kind of flow I am looking at, I just need something to show the flow of features of my products that I sell, don’t get me wrong, not asking for the exact thing as shown in the example above. Are you able to do that for product page ? Please get back to me on this. Thanks.

Hi

WooCommerce supported unlimited elements of forms also you can use any product form builder. You can find attributes form examples in the Wooma demo menu. Also you can create custom product pages with Elementor Pro ( need licence )

Regards

Hi

Please open a ticket on our support center : https://ninetheme.com/support/

3203714

Hi,

Please check your ticket. It’s been addressed.

Have a nice day!

Thanks!

Hi

Yes you can use any purposes and plugins, you can use regular licence for 1 website and yes our all themes supported all free and paid gateways.

Regards

Hi there,

Thanks for reaching out.

Yes, sure you can. Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and our dedicated support team will add you a child theme for you.

Thanks

ok i just opened a ticket. ticket #3190190

Hey,

Done, please check your ticket again.

Have a nice weekend!

Thank you very much!

Thank you very much!

Thank you very much!

Thank you very much!

Thank you very much!