76 comments found.
Sorry for the duplicated post
No problem
Hi, I bought this product and liked it. I was able to import the demo successfully; however, when I scroll down the product content and images, everything appears to be repeated three times on one Home page. I tried editing with Elementor to check if the code is duplicated, but it doesn’t seem to indicate that. I wonder if I’m missing something. Thanks!
Have you regenerate the elementor cache?
Please check this https://templatemela.com/documentation/wordpress/installation/common-installation-issues/
Please contact our technical support team at https://templatemela.freshdesk.com/support/tickets/new They will help you
Thank you for your help! The issue I encountered was due to a conflict between multiple builders: the Pagelayer WordPress page builder plugin and Elementor. Once I deactivated Pagelayer, I was able to edit the homepage with Elementor after making a small change. I then updated the page and cleared my speed cache. Everything is working perfectly now, thanks again!
Alright, Have a good day!
Hi,
I’ve never had an issue installing a theme before, but I can’t seem to install this one. I’m getting the error: “The package could not be installed. The theme is missing the style.css stylesheet.”
Your installation tutorial is terrible. I need you to tell me what to do—I don’t want you to do it for me. This should be simple, but you’re making it complicated.
Also, when I install the plugin-templatemela-core-3.2.1, the “Getting Started” option does not appear.
Just explain why the theme can’t be installed, and please don’t send me a link to your awful tutorial.
I look forward to a prompt response. Thank you.
Please contact our technical support team at https://templatemela.freshdesk.com/support/tickets/new
Our technical team will help you install theme.
Hello, Congratulations on the great theme you’ve created. I assume your support will take good care of your clients! I have two questions:
1. Can I create an online store from scratch, meaning I won’t import any images, categories, or content that I won’t be using? 2. I’m considering having the online store created in Bulgarian . Can I set Bulgarian as the default language in the WordPress dashboard before installing your theme? How will this affect the site? Will at least the basics in WooCommerce be automatically translated in Bulgarian language. Thanks a lot! Thank you very much!
Thank you.
Yes you can create your store from the scratch where you dont have to import the products, you can install theme and plugins
We have provided online documentation for each customization https://templatemela.com/documentation/wordpress/- You can use Bulgarian language in frontend and backend. It will automatically translated.
NOTE: Some of the Bulgarian texts are not available so you can add those text via .po file. or you can use loco translate plugins to add those texts.
If you have any difficulities or questions, you can contact our technical team here https://templatemela.freshdesk.com/support/tickets/new anytime.
Thank you for your interest.
Hi. Do you provide lifetime version updates with the purchase of this theme regardless if someone will still have an envato subscription in the future?
Also is your template SEO optimized and ready?
Yes it is lifetime license for single domain. You dont required envato subscription for this. It is for single time purchase.
And yes template is seo frinedly, you can use with any top rated seo plugins.
If i have to update the template let’s say in a year time. how would you provide the update though? via a cloud link to download the update?
Update is avaialble via wordpress dashboard where plugin installed. You can also enable auto-update.
Also updates uploads on themeforest, so you can always download from themeforest as well.
Thank you. Will purchase it now then.
Hi theme. i purchased the template. My dev is having a small issue with the theme and needed to ask you a question. How can i link you up with him directly? By email?
Fill the details with purchase code. our technical team will help you
Please give me stylesheet, css files so I can access full documentation,
Have you downloaded all files?
For any technical questions, feel free to contact our technical team at https://templatemela.freshdesk.com/support/tickets/new
For installation follow this article: https://templatemela.com/documentation/wordpress/installation/theme-installation/
I just installed the theme and at setuping wizard it asking for Licence key? Why my licence is not activated.Kindly response and fix my issue
Thanks! Now its activaed Happy to choose you highly recommended
If you need any help, feel free to contact us at https://templatemela.freshdesk.com/support/tickets/new
For installation follow this article: https://templatemela.com/documentation/wordpress/installation/theme-installation/
I can’t able to upload documentation File I can’t access vendor, I converted it into ZIP file and upload in plugin tried but it’s failed, any solution? And If I upload in themes it says Style.css is missing
Please help me in installing process
Please contact our technical support team here https://templatemela.freshdesk.com/support/tickets/new
With purchase code, and wordpress dashboard login details, our technical team will help you.
Hello, can this theme work without WooCommerce and without any errors?
Yes this theme works without woocommerce.
The ecomerce blocks does not work if you do not install woocommerce. So the blocks relate to ecommerce does not display on home page.
Thank you for your interest
Does this theme support Arabic?
It does not suport arabic right now, we may add RTL support later.
I wish that good luck to you
Hi, how can i change the amount (100 euro) in the mini cart.. Now it says: “You’re …. away from free shipping..
I can’t find this feature,
You can find it under Customizer. Wordpress Dashboard -> Appearance -> Cusotmizer -> Header -> (Select Cart Widget here, and see the settings in customizer)
For any technical questions, feel free to contact ous technical team at https://templatemela.freshdesk.com/support/tickets/newHi, how can i change the amount (100 euro) in the mini cart.. Now it says: “You’re …. away from free shipping..
I can’t find this feature,
You can find it under Customizer. Wordpress Dashboard -> Appearance -> Cusotmizer -> Header -> (Select Cart Widget here, and see the settings in customizer)
For any technical questions, feel free to contact ous technical team at https://templatemela.freshdesk.com/support/tickets/newHello, I have purchased the Regular License version of your wooti. Does this version refer to a client that is bound to a domain name? If I use an a.com domain for local testing, can I use a b.com domain online?
You can use license for development server as well as production server parallelly
Good theme UI but I tested on Gmetrix and the result is E. Please improve performance.
We do not have caching or any mechanism for performance on our demo. Because it is for demo purpose only.
NOTE: Our customers get A in gtmetrix.
Theme’s license key get deactivated several time in a day and now it is saying limit has been reached and not getting activated. Please give a solution.
Provide purchase code via support ticket.
Please submit a ticket here https://templatemela.freshdesk.com/support/tickets/newOur technial team will help you check with purchase code.
Done
Last time you said that I can you this theme for atleast 5 domains at a same time, But till now I have not even used it in any other domain then too its getting deactivated… If possible please increase the limit of use as said before when I asked for refund…
Your purchase code has been reset now. You can activate again. NOTE: It was activated on two domains where one domain has 4 activation.
I am setting up my website and if it gets any issue I have to reset the site that’s why there are 4 activations in one domain… If that is the issue then how will I setup my website?
Atleast for one domain it should be unlimited.
Your purchase code has been reset now. You can activate again.
If I reset my website then will I get the same issue of the license key???
And Is it possible to build a website like 91mobiles.com, smartprix.com, mysmartprice.com with this theme?
Before reset website you have to deactviate the license.
Okay And one more thing if possible cal you try to update the columns for “TM Brands” there are only 6 columns can you max it upto 10 columns?
Please submit a ticket here https://templatemela.freshdesk.com/support/tickets/new
Hello, im planing to buy this theme. My question is will you help me to turn it into app, if so how much will you charge for the converting service.
This theme is responsive but we do not help to convert this theme in to app.
hi, can i install this on staging site before i fully transfer to my production site?
Yes, you can install on staging site and production site together. Thank you for your interest
Hi, Please guide me that how to import demo data
It is already included with documentation.
Follow this steps to import demo data. https://templatemela.com/documentation/wordpress/installation/theme-installation/Please contact our technical support team at https://templatemela.freshdesk.com/support/tickets/new
Can customize for me to support right to left ?
Sorry, It does not support right to left yet. We may add it later.
Is it possible to easily change Language for WooCommerce elements like “Shipping to” ... “CheckOut” ... ?
Yes it is very easy to change language, you can use .po file. The text are already included.
