When you first released this product, I really liked and immediately bought it with the expectation of progress in time like other themes , but there is no progress at all, just bug fixes doesn't make the theme uptodate! And be careful this theme doesn't not fully support php 7 or higher so you won't be able to utilize it.
Thank you for your honest review. In case you encountered any issues with our theme and PHP 7 please make sure to reach out. This shouldn't be the case - it should be 100% functional.
That being said - we felt that keeping this theme light and fast is the best route to go, that's why we didn't work on adding more features but focused on fixing and improving the existing ones.
I'm very sorry, but it seems to us that this is a mistake of some kind. We've looked all over our support platform and there's no ticket we can see which should lead to this rating. Can you please make sure to register a new ticket with us at http://www.bigbangthemes.net/contact-us/ and we'll make sure to either refund you if you're dissatisfied or help you out if there's anything that we can do
I love the look of the theme - exactly what I was looking for. But the customer support has been outstanding. They have been responsive and have gone above and beyond what I ever expected. BigBang is the real deal.