52 comments found.
hello, I am about to purchase your audio player on envato, we have an icecast 2.0 streaming link could you try it and tell us if it works on your player before purchasing? we bought another before and we had a problem with the link compatibility…
http://eco.onestreaming.com:8922/streamThank you in advance.
Hi ellieklnk,
thank you for contacting us, please resend it to our support team here: https://themeforest.net/item/wordpress-themes-for-musicians-bands-musisi/15492513/supportcheers
Dear Themes Awesome,
First, thank you for the great theme!
Second, we need there is a security vulnerability in ACF Pro v5.8.11. Therefore, we need the latest version right away. Specifically, we require Advanced Custom Field Pro 5.9.1 or higher. See the two links below for the security info:
https://wpscan.com/vulnerability/d1e9c995-37bd-4952-b88e-945e02e3c83f https://www.advancedcustomfields.com/blog/acf-5-9-1-release/Kind Regards, -JD
Hi mccroryj,
Our team support has replied to your support chat, please check your email for us to help resolve your issue.
cheers
Hi there, what email address do you send from? I can’t seem to locate your response! Thank you very much.
Please provide a name or email address that I can search, as I see no response and am a bit frustrated. I downloaded the latest version of the theme which did not have the latest ACF. I also tried to do an install of ACF from Appearance / Install Plugins, and it keeps putting in a version that is not the latest. So on the security report for this website, the client is receiving an alarm that there is a vulnerability. I need to resolve this straight away. Thank you in advance.
Hi mccroryj,
we have replied to your chat support ticket, we will send our email on the support ticket. please check your email, or you can send your support again along with login access and website URL in a new support request here:
https://themeforest.net/item/wordpress-themes-for-musicians-bands-musisi/15492513/supportcheers
I have finally found the email you sent. It comes from zendesk.com, that is why I could not locate it. It would have been VERY helpful for you to simply inform me of that when I asked, but maybe you did not understand clearly enough what I was requesting in order to find your email. Whew. This is now 9 days later. Wow. I’m responding to your email now.
Hi mccroryj,
your ACF has been updated, you can check it.
if there is something please send a message to our support team again 
.
cheers
Hi,
I got a problem with the slider in Safari. On other browsers the sliders show fine, but in safari i don’t get the pictures.. is this a known issue?
Many thanks for your response.
www.boomlikethat.nl
Bye Wilbert
Hi netcreative,
You can send it to our support here: https://themeforest.net/item/wordpress-themes-for-musicians-bands-musisi/15492513/supportour agent will help you
Hi, Elementor and Woocommerce don’t work together. Do you have any theme updates for the woocommerce side of things? The checkout page on mine are all over the place (they look terrible and barely function)…
Also, for elementor, do you have any page templates so the design can match? If so, can you please send them to me?
Hi BlueAvispa,
Unfortunately we don’t have one for Woocommerce yet, and we don’t have a template for it yet.
cheer
Something strange going on with the Events page… I can’t seem to add a date. It show the hour of the event, but not the date… can’t figure out why… It shows the event on the webpage… but the date keeps disappearing…
Hi TheHeadQuarters-be,
we need to check it from the inside,
our team will help you, please send us a support ticket here with detail and screenshot :
Our support will help you during support hours, Our support team is available on Monday – Friday from 9 AM – 5 PM (GMT +7).
cheer
Hi. There is a conflict somewhere with Woocommerce displaying variation images. The main image shows but the variations do not show when selected. Deactivation of all plugins and changing theme showed that Musisi was responsible for the bug. How do i fix please?
Hi,
Sorry, but We don’t support WooCommerce in Musisi.
Cheers
Has anyone else experienced some responsiveness issues with this theme?
Hello there,
Which ones? Could you please sent a support with your screen issues to our support page?
https://themeforest.net/item/wordpress-themes-for-musicians-bands-musisi/15492513/supportThanks and Cheers
Goodnight.
When I enter a YouTube video on the home page, and I click to play it, it generates an error and does not load the Youtube video.
This error is the Musisi issue.
How can i fix this. Thank you.
Hello there,
We already replied this issue on your ticket. Please check your mail.
Thanks and Cheers
Support i think you are not aware that your demo is not loading: https://prnt.sc/sgthsr
Thanks !
The pages were demonstrated as a demo, they are rather dark. – What option do I have to change the colors, e.g. background, inscriptions, titles, so that everything is rather brighter and happier? – Does the option of adding a new album (discography) include a question about release, label or similar information?
Hai there,
You can change the colors one by one per section using theme customizer and theme options.
As you can see from our demo, the discography information are provided. If you need custom information you need a new custom field for it and probably need to add a new code to the theme itself.
Cheers
Hi there, my featured images for galleries aren’t showing up on the homepage. The title and alt text show up on hover, but the image isn’t there.
Hello,
Could you please sent us your url and login details to support tab?
We will check it from your backend.
Thanks and Cheers
Hi. I have just installed Elementor Pro on my website which has Musisi theme. How can I edit my current setup into Elementor pls?
Hello,
You need to build a page use Elementor from the scratch. If something gone wrong you can ask our support page.
Since our demo use static page with custom fields area.
Cheers
Is your topic suitable for a 12-channel radio station? Is your theme in the editing self-explanatory or very cumbersome? Do you have a player so that the listeners can hear the radio station? Is there a radio station that uses your theme to watch it? We are currently not satisfied with the view of our websites.
Hi, we don’t think this theme is suitable for radio station.
Cheers
How can I change the animation type as fade in/fade out for home page slider? There is no slider settings in admin side and the current slide animation is very bad.
Hai there,
Unfortunately there is no way to change the animation to fade. The only way is change the slider itself into another plugins that support fading effect.
Thanks and Cheers
hello, rtl support ?
Hello,
Unfortunately not for this time.
Cheers
Another question. I used “body.page-template-home-template { overflow: hidden !important; }” for the homepage to only show the slider. But on mobile, the full homepage is visible. I did this because even tho I am not putting anything in the “Discography, Event, Gallery, Video, Latest Post” sections, the content still shows empty. I dont want these visible, but leaving blank does not solve. What can I do?
Also, this theme homepage is not responsive at all on mobile. The layout looks bad. Slider images are not responsive in size at all and the images are not visible.
Hai there,
I don’t know why you putting it on overflow hidden, Please create a new ticket for this issue on support tab.
I’ll try to help you there.
Cheers
I have submitted a ticket.
Replied.
Cheers
I cant figure out how you are doing the hover/text overlay on the gallery page. I want to fade the image and have the gallery name pop up on the photo when hover, but nothing is working.
Hai there,
We only add an opacity with transition when hover. May I see an example for what do you mean fade in here. I’ll suggest the css to you if it possible to do.
NB: Please sent it through support tab.
Cheers
On the example site “Gallery” page, you have 3 different gallery images posted with 3 different hover titles. How did you do this? There is not function for this that I’m finding. I had to create an image with the black gradient and text and set it as the background to display once hovered. This is a bit misleading as it informs the user that this function is available when it is not.
Hai there,
Once you created a gallery posts, you need to create a page that will show the galleries. Then set the page template to “Gallery Grid Template”. The title and hover should be automatically looks like our demo.
Cheers
Thanks!
I want to make the slider autoplay. But it does not work.
http://www.goggles.jp/Hai there,
Can you please sent us a support request via support tab?
Thanks and Cheers
hi, I have a question to ask: can I disable, add or move a section of the home page? For example I do not need Member Section and I would like to move news in that position. It’s possible? Thank you
Hai there,
Since this theme using static template for homepage, you are unable to move or delete a section unless you change it from the php code.
We’ll guide you to remove or moving a section.
Cheers
Hi how do we only show upcoming gigs? And hide previous gigs?
Hai there,
You can use this statement, inside event loop while>
$date = date( “Ymd”, time() );
$true_date = str_replace(”/”,””,$event_date);
if($true_date < $date) { /your tr table/ }
Cheers
