Discussion on Workreap - Freelance Marketplace and Directory WordPress Theme

Discussion on Workreap - Freelance Marketplace and Directory WordPress Theme

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3160 comments found.

I am sorry to say poor support it been 7 days no reply form the team , no response form any of my question , really poor response as i ask them for refund as the theme is not customize as they said so still no response poor poor way to treat a customer

Hello, Pre-Sale Question

This theme uses Unyson, which is not supported. Are there any plans to update the theme, and to what date will this update be available?

I need this theme until December 1st; will updates be possible until then?

Freelance Marketplace and Directory WordPress Theme and admin will be charging commissions from end users on the platform and charging membership.

A regular licence would be enough for one domain site? Envato Licence terms are very confusing; please confirm here as you are the author of this theme.

hello i need help Workreap plugin need a ppurchase code to verification

i do it (Item Purchase Code)

but he give me error msg when i click active licence Botton

cURL error 7: Failed to connect to wp-guppy.com port 443 after 33 ms: Couldn’t connect to server

Hi, Thank you for contacting us

Please try this now

Please raise a support ticket through our support help desk https://amentotech.ticksy.com and our support team will be happy to reply to you.

Thanks

sonnya69

sonnya69 Purchased

Hi ya, I have purchased this theme but when i tried to activate licence its saying this licence is used by someone else but I have not used it for any other website?? Can you please look into this for me!!!

Hi, Thank you for contacting us

Try now now

Please raise a support ticket through our support help desk https://amentotech.ticksy.com and our support team will be happy to reply to you.

Thanks

Hello, It’s been 1 month and no response on the fact that after your update users cannot register it just buffers!

I’ve sent you the info that you’ve requested.

Hi, Thank you for contacting us

Our team is looking and reply to you soon

Please raise a support ticket through our support help desk https://amentotech.ticksy.com and our support team will be happy to reply to you.

Thanks

I’ve put in a ticket last week!

Hello! Could you please tell me which solution is used to create a chat for users?

Hi, Thank you for contacting us

We have our built-in chat solution, however you can also use any third party plugin like WP Guppy Pro

Thanks

sonnya69

sonnya69 Purchased

Hi ya, I have just recently uninstalled the theme and then reinstalled but the menu is not loading properly? Can you please tell us why that is because it was loading fine in the previous install

Hi, Thank you for contacting us

Please raise a support ticket through our support help desk https://amentotech.ticksy.com and our support team will be happy to reply to you.

Thanks

Mara234

Mara234 Purchased

Hi

I have tried to uninstall the Unyson plugin because it is slowing down the website. The plugin hasn’t had any updates for a long time, which now poses a security risk. However, this is causing the website to crash with a ‘critical error’ until it is reactivated. Is it possible to deactivate the Unyson plugin without it crashing the site?

Hi, Thank you for contacting us

We are building a new update with huge improvements and features. We are going to deprecate the Unyson completely.

If you have any issues, with current, version and our team would be happy to help you on that

Please raise a support ticket through our support help desk https://amentotech.ticksy.com and our support team will be happy to reply to you.

Thanks

Hi Sir,

From where can I translate the notifications?

Thanks

Hi, Thank you for contacting us

This can be found in Theme Settings

Please raise a support ticket through our support help desk https://amentotech.ticksy.com and our support team will be happy to reply to you.

Thanks

Thanks for reply,

I found this, and sent you an email about registration form. I hope you do something about my email message.

Regards

Our team will check and reply to you

I found a huge bug in the system which makes the entire theme unusable. I use Woocommerce subscriptions for my subscriptions in the site. Everything is working fine BUT, when a user cancel their subscription or subscription ends, the account remains active no metter it says Canceled and is able to use the entire site without buying anyting.

Yeah, but what I found is , even when I disable the plugin and use standard build in packages. Even when they are canceled , deleted etc the account remain active with all the privileges

And another thing. You are provoding provide limited support which not include custom integrations and third party plugin is involved can you give me the hooks please and I’ll integrate it by my self :)

Hi, Thank you for contacting us

Please raise a support ticket through our support help desk https://amentotech.ticksy.com and our support team will be happy to reply to you.

Thanks

Hello support

1) please let me know do you have feature of import csv of freelancer and employer from backend

2) can you please provide me admin credential to check it out feature.

Hi, Thank you for contacting us

1. Yes, we do have import feature but with limited details. For example users and their profiles could be import

2. We didn’t setup any admin login.

Thanks

PRIVATE TICKET #3500514 hello do i have to wait for two weeks to get a simple one answer ??

Hi, Thank you for contacting us

Our team has replied to your tickets

Please raise a support ticket through our support help desk https://amentotech.ticksy.com and our support team will be happy to reply to you.

Thanks

Hello,

1.Does it work with acf?

2.Is it possible to translate via WPML?

3. Is it possible to block the freelancer/employer contact only for users who purchase a subscription?

4. Does it send information about new orders and is it possible to pay for it?

5. Does the Android app have the option to buy packages via Woocommerce?

6. Is it possible to completely disable charging for work performed and leave only subscriptions?

7. Can I edit the appearance of the invoice?

Regards

Hi, Thank you for contacting us

1,2,3,4. NO 5. Yes 6. Yes 7. No, This is not possible

Thank you

Hi, We want to change wordpress admin and wp-login url because of hackers. Does it affect Workreap theme functions? or any other issue?
I found this tut and rather do it without plugin (second way): https://www.seedprod.com/change-wordpress-admin-login-url-without-plugin/
Thanks

Hi, Thank you for contacting us

You can change that and it won’t be effect anything

Thanks

Hi Sir,

How does the freelancer deliver the project to the employer after completing the work?

Thanks

Hi, Thank you for contacting us

What do you mean deliver? Employers can mark it completed from back-end

Thanks

hello whats the matter why you guys taking so much time to reply to a simple issue

Hi, Thank you for contacting us

I will check with team to make sure that you get response as soon as possible

Please raise a support ticket through our support help desk https://amentotech.ticksy.com and our support team will be happy to reply to you.

Thanks

Kindly check my support again as you asked i have recorded the short video abou the issue i am having PRIVATE TICKET #3500514

kindly check the video dont take another two week to reply

Hi, Thank you for contacting us

Our team has replied to this 3500514

Please raise a support ticket through our support help desk https://amentotech.ticksy.com and our support team will be happy to reply to you.

Thanks

PRIVATE TICKET #3500514 why amento tech support is much unprofessional i am trying to find a simple solution for 2 weeks but the support members didn’t answered correctly they just ans one question and left the second one i have messaged you guys several time but no reply ???

Hi, Thank you for contacting us

Do you mean linkedin Sharing options are not showing? or Not working.

Our team is looking on this and get back to you as soon as possible

Please raise a support ticket through our support help desk https://amentotech.ticksy.com and our support team will be happy to reply to you.

Thanks

no one is replying

We will make sure to reply you on urgent basis

I would like a refund this theme isn’t great at all purchased 2 days ago only problems…. When can I get a refund

Hi, Thank you for contacting us

Please raise a support ticket through our support help desk https://amentotech.ticksy.com and our support team will be happy to reply to you.

Thanks

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