53 comments found.
Hi, Is the Appointment calendar working to make reservations? is it possible to select between a Private Office / Hot Desk / Conference room? Are payment process ready to work with the template for those reservations? Are colors, and typographies customization possible? thanks
Hello,
Thank you for choosing our theme!
Absolutely! The theme includes Booked plugin to let you easily manage your appointments. It allows you to add as many calendars as you need for Private Office / Hot Desk / Conference room, each with its own time slots and custom fields. It also allows you to add the drop-down with rooms for booking – https://wotahub.axiomthemes.com/appointment/ With the color pickers you can customize the look of your front-end calendars, profile, and appointment lists. All the installation instructions, tutorials and any kind of guides regarding its functionality can be found at https://boxystudio.ticksy.com/articles/7827/
To add payment capabilities to the Booked plugin you need to install WooCommerce that is not included in the package. In case some extra stylesheets are needed for its full compliance with the theme, our Customization studio can create them for you. To get started, please submit a request to “Get a free quote” category at https://themerex.net/support/
Our Tech support team will be glad to assist you with any questions you have. Just submit a support ticket at https://themerex.net/support/
Thank you!
hi,
I am interested in Buying this theme.. Can you please provide me the installation process before buying.?
Hello,
We appreciate your interest in our theme!
Sure! Please check the installation guide for theme here: https://wotahub.axiomthemes.com/doc/#getting_started_theme_installation and Demo data installation: https://wotahub.axiomthemes.com/doc/#getting_started_demo_contentPlease let me know if you have any further questions.
Regards.Thanks.. Will buy. 
hi, I have purchased.. I am not able to upload the theme zip file.. as per installtion guideline.. it says,”Link has expired”.. Please guide ?
Hello,
Thanks for choosing our theme and contacting us!
The error you got means that max_upload_filesize on your server is lower than required. Please increase it to at least 32M.
Alternatively, you may upload the extracted theme folder to wp-content/themes directory via FTP and then activate the theme in admin -> Appearance -> Themes.
In case you come across any difficulties, our Tech support team will be glad to help you solve them at https://themerex.net/support/
Regards.We have raised a ticket.. Waiting for response.. Theme is not working.. We see blank page in Website after Adding theme and One click demo.. !
Moreover, WP Bakery Builder Plugin is not Installing.!
www.incodesk.com -> Blank page.. what is this.? What should i Customized.! There is no Demo Website to Customized.! we have Updated WP and PHP as well..
Very poor support.. I am still waiting from your support team reply.. its been 24 hrs, theme is not working at all..! any idea.?
Still waiting..!
Take our apologies for any inconvenience caused. Your support ticket has been updated. Could you please check https://support.themerex.net/ticket/75446 ? The provided website details are not valid.
Regards.
Hello team , is there a way to give login for users? and users can see which membershio they have taken …what is the validy of membership etc….or is there a plgun whcih does?
Hello,
We appreciate your interest in our theme!
You can add the registration and login form with the help of WPBakery page builder since the theme supports default WP functionality that allows users to manage their profiles.
In case you need advanced membership options for users, additional plugin is required. If some extra stylesheets are needed for its full compliance with the theme, our Customization studio can create them for you. To get started, please submit a request to “Get a free quote” category at https://themerex.net/support/
Regards.
Hello, i purchased that template and after import demo data i am saying copyright icon on all images ? after buy this why it’s showing Copyright Icon on all images
tell me how can i fix it if i want to use same images ?
Hello,
Thank you for choosing our theme!
All the images on the demo are copyrighted to their respective owners and used for demonstration purposes only. We do not package them with the theme. However, we include their blurred/watermarked versions in the demo data import.
Our Tech Support team can send you the list of image IDs from depositphotos.com, just submit a support ticket at https://themerex.net/support/
Regards.
Is this theme still being supported? The last update was March of 2020.
Hello,
Thank you for contacting us!
Please note that the template is fully maintained by Our Team and includes Themerex Updater plugin allowing you to update all bundled plugins directly in the Dashboard and to keep the theme components up-to-date. Please review this guide: http://wotahub.axiomthemes.com/doc/#getting_started_theme_update
To ensure full compatibility with WP 5.8 we recommend installing Classic widgets editor plugin – https://wordpress.org/plugins/classic-widgets/
In case you come across any difficulties, our Tech support team will be glad to help you solve them at https://themerex.net/support/
Regards.
Thanks, but why has the theme not been updated since March of last year?
Many factors affect the release. We are working permanently on the updates of all the themes from our portfolio. Thus, there is a queue. The new version of WotaHub will be released in a while. Please stay tuned.
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
After the theme is installed, there is no way to customize it trough the appearance tab, nothing in the appearance area seems to work… please help..
Hello,
Thanks for reaching out to us!
The issue is related to the latest WordPress engine update. To fix it, we recommend installing Classic widgets editor plugin – https://wordpress.org/plugins/classic-widgets/
Regards.
Really fresh theme…. I just can’t figure out where i can change the book a tour text in the header.
Of course i can change all other Menu items, but how do i open the header in wpbakery ? or where can i edit just the text and link ?
Hello,
Thank you for choosing our theme!
You can easily edit the header with WPBakery under Layouts > Header Front > Edit. Please review the screenshot – https://prnt.sc/1gzin3z
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
The latest version of the theme includes no media or thumbnails for demo import. Is this intentional?
Hello,
Thank you for contacting us!
Please note that the issue is not replicated on our side. Please provide your website login details in the support ticket at https://themerex.net/support/ – our support team will check it for you and provide a solution as soon as possible.
Thank you!
Hi, we cannot update Slider Revolution to latest version without breaking our homepage slider. Google inspector shows 3 similar errors on our site, see below. All 3 mention wotahub_resize
If this is related to something in the theme, would you please let us know how to fix it.
If not, and we need to renew support in order to fix this, we will of course.
Thank you.
Uncaught TypeError: Cannot read property ‘indexOf’ of undefined at HTMLIFrameElement.<anonymous> (__scripts.js:2609) at Function.each (jquery.min.js:2) at s.fn.init.each (jquery.min.js:2) at wotahub_resize_video (__scripts.js:2602) at wotahub_resize_actions (__scripts.js:2107) at HTMLDocument.<anonymous> (__scripts.js:1565) at HTMLDocument.dispatch (jquery.min.js:2) at HTMLDocument.v.handle (jquery.min.js:2) at Object.trigger (jquery.min.js:2) at HTMLDocument.<anonymous> (jquery.min.js:2)
Hello,
Thank you for getting in touch with us!
You may use option “Presales Question” at https://themerex.net/support/and provide the purсhase code in the message body. Our tech support team will check if the issue can be solved without support renewal.
Regards.
Hello, I can’t change the color of the call to action button in the header. Where can I find it? And also, the underline hover of the nav-menu. Thanks
here is my website https://emergespace.com/
Where can I also change the sc_content_number? I don’t know how to change the welcome to work hub.
Hello,
Thank you for choosing our theme!
All colors can be changed under Appearance > Customize > Colors:
- the button in Dark scheme; - the underline in Default scheme.
To modify the sc_content_number press ‘Edit the page with WPBakery’ > Backend Editor >click on ‘Number’ in the pop-up window: https://prnt.sc/upzks9
In case you have any difficulties, please submit a ticket at https://themerex.net/support/ Our Tech support team will be glad to assist you with any questions you have.
Regards.
Hello,
My Backend Editor is not working well. It doesn’t show like what’s in the link you sent.
I found a solution already. The latest version of wordpress is not working with wp bakery well. Found some answer in google. Thanks
Hello,
We are glad you have found the solution. Thank you for letting us know.
The theme is compatible with WordPress 5.5. To avoid any issues, bundled plugins should be updated to the latest version using Themerex Updater plugin included in the package. Please review the detailed instructions:
http://wotahub.axiomthemes.com/doc/#getting_started_theme_update(please see ‘Update Option 1. Update using the ThemeREX Updater plugin’ section)
Regards.
Hello, does the last version of theme fix the security issue ? My website has been hacked and I think it because of the ThemeREX Addons. Actually, there is a vulerability repport here :https://wpvulndb.com/vulnerabilities/10076 But no fix is listed.
Thanks in advance
Ok, I was reading your comment on a website and I think the theme has been fixed. Thanks
Hi, I use themerex updater. When trying to update from 1.0.6 to 1.0.7 I get an error: Some items are not updated! Page will be reloaded in 5 seconds.
Received a fatal error message from WP too:
(https://peer033.nl/wp-admin/themes.php?page=tgmpa-install-plugins&tgmpa-update=update-plugin&plugin=revslider&tgmpa-nonce=84fb7d90d6&trx_updater=1&activate-multi=1) (links has expired).
WordPress versie 5.3.2 Huidig thema: WotaHub (versie 1.0.6) Huidige plugin: Slider Revolution (versie 6.2.2) PHP versie 7.2.28
Foutdetails
Een fout van het type E_ERROR werd veroorzaakt op regelnummer 15 van het bestand /www/wp-content/plugins/revslider/admin/views/modals-copyright.php. Foutmelding: Uncaught Error: Call to undefined method RevSliderFunctions::get_addition() in /www/wp-content/plugins/revslider/admin/views/modals-copyright.php:15 Stack trace: #0 /www/wp-content/plugins/revslider/admin/includes/shortcode_generator/shortcode_generator.class.php(242): require_once() #1 /www/wp-includes/class-wp-hook.php(288): RevSliderShortcodeWizard::enqueue_files(’’) #2 /www/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(NULL, Array) #3 /www/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #4 /www/wp-admin/admin-footer.php(78): do_action(‘admin_footer’, ’’) #5 /www/wp-admin/admin.php(290): include(’/www/wp-admin/a…’) #6 /www/wp-admin/themes.php(10): require_once(’/www/wp-admin/a…’) #7 {main} thrown
Deactivating Slider Revolution didn’t help.
Could you helpt me fix this please, maybe you know what could cause it? Thanks.
Also: I now see the ‘update theme’ box twice. One in Dutch and one in English, which is rather unusual too.
Please see: https://prnt.sc/rphs1l
Hello,
Thank you for choosing our theme!
Please provide your website details in the ticket at https://themerex.net/support/ (choose “Presale questions” category, it doesn’t require support renewal) and Our Tech Support team will assist you with the issue. Thank you!
Regards.
used your theme, check https://urbanhq.space cant find the menu bar
Hello,
Thank you for choosing our theme!
Please take my apologies for delayed reply, we do not work at weekends.
You can manage menus under Appearance > Menus. In case you get any difficulties/questions, feel free to submit a ticket at https://themerex.net/support/ – our Tech support will provide you with further assistance.
Regards.
Hello,
I have downloaded this theme from Envato elements. But i have found issues such as i am unable to change logo from Customize and theme options. Also i am unable to find contact us button in the header (beside menu). Theme is not visible proper in the Mobile phone. And the slider content we have changed through PC. but when we checking in phone its showing old content. Kindly help me. You can also email us on media.thebroadcastmedia@gmail.com
Awaiting for your revert.
Thanks & Regards.
Hello,
Thank you for contacting us!
Our theme is fully responsive and works properly on mobile devices, you may check our live demo.
According to the Envato Elements policy, items downloaded on Elements are not supported. However, we highly value our customers’ requests and and understand your need for assistance. To get more details on how to receive support, please submit a ticket to category “Pre-sales Question” at https://themerex.net/support/
Regards.
Hello, if i buy this template, can i have the same front (pictures, ....) as the demo ? tx
Hello,
Thank you for your interest in our theme!
All images are copyrighted to their respective owners. Images used in live preview are not included in the template. If you would like to use them on your website, our support team will provide you with image IDs so you could purchase them.
Regards.
Hi last question, is the demo content is available in the download ? tx
such a shame this theme pretty much doesnt support anything with dropdowns, its a nice theme but any plugin that has dropdowns isnt compatible
Hello,
Thank you for choosing our theme!
Unfortunately, we can’ guarantee all 3rd party plugins to be fully compatible with the theme. Feel free to use Contact form 7 – it’s bundled and compatible with the theme.
Regards.
the issue is anything that has a dropdown box, i have tried a number of booking plugins and other plugins to better our website and anything that has a dropdown select box doesnt work, i have emailed support and the .selectcontainer in the theme is the issue, unfortunately an uninstall of the theme is the only answer to a better website!
Here is the list of included plugins – http://wotahub.axiomthemes.com/doc/#extra_plugins – the theme includes Booked appointments plugin as well.
In case you want to use other plugins, additional stylesheet should be created for full compliance with the theme. Thank you for understanding.
Regards.
WITH THIS THEME IS IT POSSIBLE TO BUY WORK SPACES? INSERT PLUG-IN COMPATIBLE AS WOOCOMMERCE? OR CALENDIZE WORK SPACES
Hello,
Thank you for your interest in our theme!
Woocommerce plugin is not integrated in the theme by default. You may install the plugin if there is need, however please note that you may need to add custom styles for shop/product pages. Our Customization studio can create additional stylesheets for full compliance of the plugin. To get a quote, please submit a request to category “Request paid Customization” at https://axiom.ticksy.com/
Regards.
Hello, pre-purchase question : is it possible to set the menu vertical left instead of top menu? My client has not yet decided so I need to be able to change this setting. Also, is it possible to define the width of the website? when there is the sidebar, I’d rather have it a bit wider. If not, on pages, do we have all the blog options to display the posts with VC as we want or is it only related to a template page for blog? Is it possible to set the sidebar on chess blog design? It’s just questions, to see how much I can be free with the final design. Thx
Hello,
Thank you for your interest in our theme!
Sure, you can choose Top or Left/Right menu.
There are 4 options for body style – Boxed, Wide, Fullwide and Fullscreen – http://prntscr.com/om66v1, you can choose the desired style.
Each page (including Blog pages) has Theme options where you can enable/disable sidebar.
Regards.
When I create layouts for header and footer the website is squeezed and turn to boxed layout and the admin bar disappeared. And if I delete the layouts everything goes back. I used themrex addons elements for building the layouts by the way
Hi,
Thank you choosing our theme!
We haven’t been able to replicate the same issue locally, the theme works properly. Please check if you have installed any 3rd party plugins that can cause conflict with the theme.
If the issue persists, please submit a ticket at https://axiom.ticksy.com/ and our support team will check the problem.
Regards.
Hi, woo-commerce appointment package addition is not working in booking plugin. I have raised a support ticket. Didn’t get reply. Please help me to rectify the issue as early as possile.
Hi,
Thank you for choosing our theme!
Your ticket has been answered, please check it. Thank you
Hi, Please reply with the solution. I have explained the issue clearly with screenshot, also provided the login credentials. Kindly check and revert back.
Hi,
Your ticket has been answered, please check it.
Regards.
