Discussion on WowWay - Interactive & Responsive Portfolio Theme

KrownThemes

KrownThemes supports this item

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1371 comments found.

Hi KrownThemes,

I want to upgrade to PHP 7 but I have gotten the following warnings in the Wowway theme. Can you fix this?

FILE: /wp-content/themes/wowway/option-tree/includes/ot-cleanup-api.php

FOUND 0 ERRORS AND 2 WARNINGS AFFECTING 2 LINES

126 | WARNING | INI directive ‘safe_mode’ is deprecated since PHP 5.3 and removed since PHP 5.4 280 | WARNING | INI directive ‘safe_mode’ is deprecated since PHP 5.3 and removed since PHP 5.4

FILE: /wp-content/themes/wowway/search.php

FOUND 1 ERROR AFFECTING 1 LINE

Thanks in advance,

Regards, Bart

AdiKth

AdiKth Author Team

Hi Bart!

Thank you for using our theme!

First, please make sure that you have the latest 2.1.3 version of the theme installed.

We had similar reports only from theme users that had older version of the theme installed on their site.

Please let us know how this works.

For any further questions or issues, please open a ticket directly on our dedicated support center: http://krownthemes.com/wordpress-support-contact/ .

Regards, Adi.

Hi Adi,

Using the theme for a long time now! Still works great for me.

Got the latest version installed but keep getting the same errors. Deleted the two files and the errors are gone. So I think the lines are still in there.

Regards, Bart

AdiKth

AdiKth Author Team

HI Bart!

I’m glad to hear that everything works just fine now on your end!

Thank you for your feedback! We will also double check this in the theme code.

Regards, Adi.

Hi KrownThemes,

Is it possible to make the header position fixed, rather than static like in the demo? Is this a possibility by changing the custom CSS or is it an available customization through WordPress?

Thank you.

AdiKth

AdiKth Author Team

Hi!

First, I apologise for my late answer (we had the office closed for the summer holiday last week).

Yes, we do have the option to easily make the header/sidebar static and disable the animation in the theme settings in Appearance > Customize > General > Sidebar behaviour (screenshot).

Please let us know if you might have any other questions.

Thanks a lot for your interest in WowWay, it is really appreciated! : )

Regards, Adi.

Hi Ruben, I’m wondering, in the BLOG page, if there’s a way to make thumbnail size fill the width of the entire column, in 2-column mode. So that the image fills the width and the summary goes below.

When i try to add .Default .post-thumbnail {width=100%} it does the job, but gives me a blurry image. Do I need to change something else as well?

Hi,

Beautiful theme!

Is it possible to move sidebar to right side?

AdiKth

AdiKth Author Team

Hi!

Thank you for your interest in our theme!

Unfortunately the theme original design doesn’t include the option to move the sidebar to the right side and this change will require customization work.

Thank you for your understanding!

Regards, Adi.

singenu

singenu Purchased

I would like to create a fullscreen video page in a gallery.

I am trying to find the information in your documentation (Portfolio Customizations on your support website; Vimeo/Youtube embedding) to replicate the page in your FEATURES / FULLSCREEN VIDEO, shown in your Live Preview Demo, but your document seems incomplete.

Can you help?

AdiKth

AdiKth Author Team

Hi!

Thank you for using our theme!

For the gallery, please use the “Custom URL” section to add the fullscreen video.

The instructions from the documentation article are only valid for portfolio items like in this example: http://wowway-demo.krownthemes.com/portfolio/slide-for-happiness/ .

Regards, Adi.

singenu

singenu Purchased

I wish to have a mosaic of my images as a static home page, but I can’t seem to find this option. Can you help?

is Visual Composer now needed?

AdiKth

AdiKth Author Team

Hi!

Thank you for using our theme!

Visual Composer plugin is not needed for WowWay theme.

Regards, Adi.

interesting. i updated to latest version of the theme and now all i see are custom fields when editing posts etc

AdiKth

AdiKth Author Team

Hi Myke!

Please see the reply I’ve just sent you on your email from our support center.

Regards, Adi.

I got the theme some time ago, I have version 1.8.4 installed, I´d like to update. Is there an update file available? Envato sends me to the checkout page to buy the theme again. Please advise.

AdiKth

AdiKth Author Team

Hi!

The theme updates can only be downloaded from the Envato account where the theme was initially purchased. Do you still have access to that account? Please contact the Envato support team directly if you do and cannot download the theme from there.

It is true that the theme that we had 5 years ago it doesn’t really exists anymore as we’ve completely rewrite the code in 2014 in our 2.0 theme version but we’ve kept the design and also the name.

Regards, Adi.

Thanks Adi, the thing is that I want to update to PHP7.1 for speed and I get errors. It appears that I got the theme from Themeforest, and I have a username for there. I also have an API key for Themeforest. Can I get an update?

AdiKth

AdiKth Author Team

Themeforest is Envato’s market for themes. Because we are exclusively selling through their channel, the theme updates can only be downloaded also from the account where the theme was initially purchased.

Please contact the Envato support team here: https://help.market.envato.com/hc/en-us .

Thank you for your understanding!

Regards, Adi.

Hello,

I have done the demo setup, but for some reason, All filter is not selected by default and all portfolio items are disabled because of that. Any idea what can be causing this?

When I click on customize, the All filter stays selected. Also, on front end the All filter is selected for a moment on load and then it automatically gets unselected.

Hi!

First of all, many thanks for your patience and understanding waiting for a reply from us, we were in a short Christmas/New Years Eve break.

Please see this article from our theme documentation and make sure that the portfolio filters are correctly setup: http://wordpress-support.krownthemes.com/article/285-homepage-menu-setup .

Also, please check if you have the latest 2.1.3 theme version and everything is up to date.

Next troubleshooting step would be to disable all the extra plugins if the issue persists.

Please let us know how this works and send us a link to your site using our dedicated support center here: https://krownthemes.com/wordpress-support-contact/

Regards, Adi.

WeaperWSF

WeaperWSF Purchased

Hi, I purchased this theme a month or so ago and I haven’t been able to make it run smoothly since then. I have it up on both a Shared and VPS hosting but it’s the same. Portfolio items either doesn’t load or after a looong time. It’s simply not usable. I tried all the common wordpress debug practice but it did nothing. Can you help me?

AdiKth

AdiKth Author Team

Hi!

Thank you for choosing our theme!

I’m sorry to hear about the issues you are facing.

First, please make sure that the portfolio items include media content in the gallery: https://wordpress-support.krownthemes.com/article/335-portfolio-item-wont-display .

Then, please also try https://wordpress-support.krownthemes.com/article/186-doesnt-work .

In case the issue persists, please open a ticket on our dedicated support center and send us a link to your site: https://krownthemes.com/wordpress-support-contact/ .

Regards, Adi.

For some reason the website loads each portfolio item 2 times when you click on it, why is that? I have contacted you about it a couple months back last year and you said the update would fix it I have been updated the site ever since and the glitch is still there. When I click on the a portfolio item on Safari or Chrome the item loads twice. I ever tried updating the theme files again. Nothing works. Why ?

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