annapx

annapx supports this item

Supported

This author's response time can be up to 1 business day.

Popular questions for this item

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

How do I activate Revolution Slider and Visual Composer?

The “activate” option from Visual Composer or Revolution Slider Plugin may confuse you, but it’s not required to use the plugins or the theme.

It’s actually only for people who purchase the plugins from developers directly (as we did). We have the license that allows us to give you the product with our theme, but only we can activate the plugin and get the notifications (as direct buyers).

Every update they make to the slider plugin, we add it in our theme upgrades and send them to you as our clients via Theme Forest.

Why are pins not showing on the map?

After you edit Category names/slugs and Actions names/slugs you have to add Pins Again from Admin – Theme Options – Pin Management. http://help.wpresidence.net/#!/pinsedit2

Demo pins are in the theme pack – pins and other png folder.

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Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy

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