Hello, i’ve got some problems with the transition portait to lanscape mode in iPhone. Because of the portfolio have got 24 items, the website crashs the browser. Idem for Google Chrome mobile. It works with only 6 items, but crash if more.
Please open a ticket on the support site, http://support.contempographicdesign.com
Thanks but i don t find the purchased code it asks. Where can i find it ?
There’s a link to an instructional graphic on the homepage of the support site.
Hello! I inherited a client’s site that utilizes your theme and was purchased by the previous developer. Therefore, I do not have the ability to open tickets via your site.
The issue I’m experiencing that is very frustrating is adding additional portfolio items, adding pictures for that post, and then getting them to populate the Portfolio template. Your XML data was imported and I can not seem to figure out how your theme works. So far I’ve been able to work around what appears to be many areas of brokenness with pages being recognized, adding background and content colors, images to pages, etc. The work around is going to WP Singluar Options area and completely resetting the options in order for new pages to show up and rebuilding the entire homepage.
However, back to the main reason of this post. How in the world do you get images to post to Portfolio items and get them to show up?! Any help is greatly appreciated. Thanks!!
Please refer to the documentation, a link is provided in the admin options area.
I must be missing something––the documentation file does not make sense to me. Please refer to this screenshot http://cl.ly/image/3I1R1Y1j282k. How are the sample image appearing (note a couple of your posts are not showing images)? I’m still extremely confused on how to get portfolio items to appear.
Those are images have been uploaded to that specific post via the Add Media button.
Yes but how can you view them if I select that post they’re associated with? When you click to edit the Portfolio post, you can’t view the image? I’m just trying to figure out how to get an image to appear or edit one of your sample posts. It seems unclear in the documentation. :/
Click Add Media > Uploaded to this post
If anyone else is still having a problem getting the pages to appear after you’ve added the code given at http://support.contempographicdesign.com/?knowledgebase=no-content-in-wp-singular-options-homepage-homepage-pages to the functions.php file you have to delete the pages you’ve already created and then restore them again. They will now appear on the Homepage Pages area.
I’m considering buying this theme and I’d like to make sure if I can install on the HOME page a full screen image slider with your “page builder”.
The slider shown in the “page builder” section is quite small for my needs.
Do I have control over it’s size or not?
Yes, you do have control over the width.
Please contact. My item purchase code will not be recognised. Therefore I cannot use the contempo support desk.
I did follow the instructions given and found the ‘item purchase code’ via downloads>licence certificate. I also tried the code with and without the -(minuses).
Please try signing up again, if it still persists you’ll need to contact Envato support.
Thanks for the reply. I’ll get on with it.
Awesome theme, is this compatible with Wordpress 4?
Thanks! Yes, its fully compatible.
Thanks for your purchase!
Pre-sales question. Client is interested in having a boxed layout is this something that is possible with this theme or is there a background image that could be used to give it the appearance of a boxed layout?
It could be done with some CSS modifications.
Mobile navigation – I am reading it is not activated in this theme, but it is still showing on any mobile device like “go to: with the list of menu” how can we de-activate this ?
You’ll need to remove it from header.php or via css & a media query to target mobile devices you can see them in css > layout.css
Recommended plug-in Aqua builder don’t work with new Wordpress, and author is not saying anything about that. Now I have big problem with my webpage. Help.
I’m not aware of any issues with it and the new version of WP, what seems to be the issue?
Hi, I was wondering if I can put videos on the slider background with this theme, and if they could be from youtube or vimeo.
Hi. Yes, 100% can add videos into the slider if you’d like it supports youtube, vimeo, or self hosted.
I would like to know if the theme is ths compatible with Wordpress 4.7.5 and if you support again the theme (last update 26 June 15. 2 years ago)
Yes, it is compatible with the latest my demo is running it.
i used your theme.
it is very great but in google chrome the anker does not work.
can you help?
in firefox the navgation works fine. but in google chrome it does not work.
Hi, I’m not seeing your purchased or supported badges did you pick up the theme under another account? If so please post any questions under that one so I can verify, thanks!
hello, i have not buy this theme. this buy my customer. he don’t know where the key is and the account. can i find the key in the wordpressinstallation?
You’ll need to post under your customer/clients account in order for me to verify your purchase and support, hope you understand. Thanks!
no. i don’t understand. I can’t login in the customer account because the customer don’t know the logindatas. i have the licence.txt now and can send you the purchase code and date and also the completly file.
we would only want to know how the anker in the menu works in chrome and firefox.
send me a mail-adress and i send you the file. my customer can not helped wiht his login …
You’ll need to contact https://help.market.envato.com/hc/en-us/requests/new they’ll be able to help to recover your clients user account, as you’ll also need that in order to download the theme get updates, etc…
Thanks like that are outside of my control.
so many stress. ok i will do this. i hope we come in to his account … it is not ok and very bad service that you can’t answer my question although we have the licence key.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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