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hello! Is this theme built with Twitter Bootstrap or any other frontend engine? thanks!
Theme is not built with Twitter Bootstrap. Theme is using Visual composer and you can edit this theme with the help of this tool. It uses frontend editing also.
I am interested in purchasing this theme. Question. When I look at the site in Mobile on the demo, there is no phone number call to action. Is this available in the theme?
How do you add the phone number to the mobile menu? Also the number and email address are not hyperlinked. Is that possible to hyperlink them?
I just purchased your theme. Where can I replace my logo? I don’t see any place on your theme options to do so.
Please, submit a ticket by this link: https://ancorathemes.ticksy.com/. Our support system will reply immediately.
Hello Support Team,
kindly need support regarding (Find your ideal weight:), i imported the data but having different design.. and i can’t import your data for (calculation fields)..
Please, submit a ticket by this link https://ancorathemes.ticksy.com/ and verify your website name, WordPress admin panel details and FTP details.
Hello for homepage (Sign Up for Newsletter) what form should i use ? kindly advise
I like this theme but I want to be sure that it includes the visual composer plugin and the slider revolution plugin, are they included?
Thank you for your interest in our theme! Visual composer and Revolution slider are included into this theme. We will be happy to see you as our Customer.
Hi..I like this theme a lot and would like to purchase it..however, I noticed that it has a section for shop/woocommerce..does it come with it by default or can we disable it.? Appreciate your prompt feedback. Thanks.
Thank you for purchasing our theme! You can disable Woocommerce plugin and do not use shop then. If you need any theme issue, contact our support system by this link https://ancorathemes.ticksy.com/ we will be happy to assist you.
Hi guys, I’ can’t find the textbox where to place the google maps api key.
It is not present in “theme option/service”:
Thanks for your reply.
You can find it in Appearance – Socials. If you have any theme issue submit a ticket by this link please https://ancorathemes.ticksy.com
Hi, Pre-purchase question – Does this theme have a “Price Table” insert option?
Yes it has. Please, check this link http://healthcoach.ancorathemes.com/shortcodes/ table shortcode
hi great templater my friend,
And i want to ask, can you change Find your ideal weight section cm and kg ?
Thank you for your interest in our theme. Theme is using this plugin https://wordpress.org/plugins/calculated-fields-form/
You can check description of this plugin.
I need to update to php 7.1 and I get some errors from your theme, can you help me? Any update coming soon?
Please submit a ticket to our support system and provide us what detailed issue description.
Your system doesn’t allow me to post a ticket
I need to upgrade to php 7.1 but I got a few problems with the theme
I have to downgrade php version in order to have a functional website but I have a screenshot https://cl.ly/oSAz
Here are the errors
Warning: A non-numeric value encountered in /home/pixelar7/public_html/ambarhuerta.com.mx/wordpress/wp-content/themes/healthcoach/fw/core/core.reviews.php on line 206
Warning: Illegal string offset ‘class’ in /home/pixelar7/public_html/ambarhuerta.com.mx/wordpress/wp-content/themes/healthcoach/shortcodes/trx_basic/section.php on line 154
I cannot view your screenshot. There will be a new theme update where theme will be fully compatible with php version 7.1. Also you can submit a ticket (presale) by this link https://ancorathemes.ticksy.com/
Hi, I want to add a new contact form. Where is the form edit field?
Where do I organize the existing forms?
Please, submit a ticket by this link https://ancorathemes.ticksy.com/ our Support team will guide you.
I like the theme, but it’s on WordPress, can it also available on HTML?
How can I change the position of blog single post title?
Thanks in advance
Importing the demo gives me the following:
Error load data from the file ‘http://healthcoach.ancorathemes.com/demo/default/users.txt'. Please, try again!
Error load data from the file ‘http://healthcoach.ancorathemes.com/demo/default/uploads.txt'. Please, try again!
Error load data from the file ‘http://healthcoach.ancorathemes.com/demo/default/theme_mods.txt'. Please, try again!
Error load data from the file ‘http://healthcoach.ancorathemes.com/demo/default/theme_options.txt'. Please, try again!
Error load data from the file ‘http://healthcoach.ancorathemes.com/demo/default/templates_options.txt'. Please, try again!
Error load data from the file ‘http://healthcoach.ancorathemes.com/demo/default/widgets.txt'. Please, try again!
Error load data from the file ‘http://healthcoach.ancorathemes.com/demo/default/calcfields_form.txt'. Please, try again!
Error load data from the file ‘http://healthcoach.ancorathemes.com/demo/default/ess_grid.json'. Please, try again!
Error load data from the file ‘http://healthcoach.ancorathemes.com/demo/default/revslider.txt'. Please, try again!
Thanks for that! Might want to include this information as a notice
You are welcome! If you have any new theme issue, contact us by this link https://ancorathemes.ticksy.com/
I’ve had this theme for a while and cannot not figure out how to edit the block above the shop. It just displays as a big white block.
Thank you for purchasing our theme. Please, submit a ticket by thus link https://ancorathemes.ticksy.com/ Our support team will guide you.
Just wondering why the last update was June 15th, 2018 but the files are from May 28th. That was the change log file. I even used the Downloadable Wordpress Files and the dates are the same. It did not install the demo correctly so I want to make sure I am starting with the latest and greatest files before I bother you guys with a ticket. Any help would be appreciated.
1.0.4 is the latest theme version released on 14.06.2018: http://prntscr.com/jzdr8c Please install it. The files may be dated earlier as the update and upload process take a while.
In case you have any further questions, please submit a support ticket at https://ancorathemes.ticksy.com/. Thank you!
Hi, I bought this theme, but I’m not able to install it in my Wordpress! Wordpress dosn’t find the file “style.css”. What should i do?
Please make sure that you extracted the downloaded archive. Then upload only healthcoach.zip in Appearance -> Themes.
In case you still have issues, please provide your website details in the support ticket at https://ancorathemes.ticksy.com/ – and get qualified assistance.
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Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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