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GoGetLab

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27 comments found.

Hi, I’ve been trying to get support for a while but never get a response.

The theme won’t load or preview and I get the following error:

Fatal error: Cannot use object of type Closure as array in /home/content/n3pnexwpnas02_data02/21/3862621/html/wp-content/themes/wpblog-theme/functions.php on line 716

Hello, cobox!
Sorry for delay with answer! We have already contacted you via ticket system. Please check your ticket. We need some additional information.
Best regards, GoGetThemes team,
Customer Support – https://gogetthemes.zendesk.com
(Monday-Friday 9AM- 6PM (UTC +02:00).

When will there be an actual update to this theme in regards to all of it’s mobile version difficulties and promised widgets and theme option updates?

This theme (v1.1) has a tremendous amount of issues and support is very delayed with their responses. An update is imperative.

Hello, asthtc!
We are working on update, so it will be released as soon as possible. Please follow us on themeforest.net in order to receive email about new theme version. Also support team works regularly now and it will be pleased to provide any assistance you may require.
Best regards, GoGetThemes team,
Customer Support – https://gogetthemes.zendesk.com
(Monday-Friday 9AM- 6PM (UTC +02:00).

I just purchased this theme and tried to install the demo content with no success. Please advise.

This URL is resulting in an error: http://wpblog.gogetthemes.com/cgi-sys/defaultwebpage.cgi

Please advise so that I can complete setup.

Thanks in advanced.

Hello, mdavissyr!
Please be so kind and contact us via our ticket system (https://gogetthemes.zendesk.com). It is the best place to solve different questions related with template.
Best regards, GoGetThemes team,
Customer Support – https://gogetthemes.zendesk.com
(Monday-Friday 9AM- 6PM (UTC +02:00).

Hi Guys, have you looked into that “Menu under content block” issue I adressed via mail?

Hello, yorkworks!
Unfortunately, no, we have not.
Please be so kind and contact us via our ticket system (https://gogetthemes.zendesk.com). It is the best place to solve different questions related with template.
Best regards, GoGetThemes team,
Customer Support – https://gogetthemes.zendesk.com
(Monday-Friday 9AM- 6PM (UTC +02:00).

Just did that, thanks!

It has been one month, when will you update with repairs for all of the errors in this theme?

Hello, asthtc!
We are working on this issue and update will be ready as soon as possible. Follow us on themeforest in order to receive e-mail about new release.
Best regards, GoGetThemes team,
Customer Support – https://gogetthemes.zendesk.com
(Monday-Friday 9AM- 6PM (UTC +02:00).

It has been almost two months.

Hello, asthtc!
You will be able to get support and some temporal fixes via ticket system while update is not ready.
Best regards, GoGetThemes team,
Customer Support – https://gogetthemes.zendesk.com
(Monday-Friday 9AM- 6PM (UTC +02:00).

I like the theme. It is perfectly match my needs. I just would like to know if the theme is combining with version 4.9 WP and if the other bugs that are mentioned in the previous comments are fixed already. Please, let me know!

Hello, obreikova!
Yes, the theme is compatible with WP 4.9 and the bugs were fixed.

Best regards, GoGetThemes team,
Customer Support – https://gogetthemes.zendesk.com
(Monday-Friday 9AM- 6PM (UTC +02:00).

Are you going to be updating the theme? It’s giving me “500 Internal Server Error” and that’s not happening with other themes.

Thanks, I like the theme.

Hello fonchifox!
Sorry for delay with answer. The demo site works. Could you check it again?

Best regards, GoGetThemes team,
Customer Support – https://gogetthemes.zendesk.com
(Monday-Friday 9AM- 6PM (UTC +02:00).

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