11 Reviews
The theme itself is wonderful for podcasters. Also exceptional is the support given and the patience of the author/support crew.
Thanks so much for this theme.
Author response
Very appreciated, thanks!
This template doesn't work with WooCommerce Subscriptions. It doesn't see the payment gateway Mollie. It blocks access to Elementor Templates installed therefore unable to edit certain lay-out options. Design looks good, but limited in function.
Author response
Hello, I'm sorry this theme doesn't fit your needs.
By the way, it IS compatible with the subscription software explained in the manual.
https://manuals.qantumthemes.xyz/wpcasterpro/knowledge-base/video-tutorials-for-wpcasterpro-podcast-wordpress-theme/
We also provide a full video tutorial
https://www.youtube.com/watch?v=2APhf7Y9MsQ&ab_channel=QantumThemes
About payment gateway, they are handled by WooCommerce, NOT by the theme, so this part of the comment is not even related to the theme itself. We don't manage payment gateways.
Please use the form below to request a refund
https://help.market.envato.com/hc/en-us/requests/new
Best regards
by alyism 1 year ago
Has exactly the features I'm looking for. I'm sure the developer will keep improving it in the future.
A very easy to use template, well documentation. And the support service is supper efficient and well follow up. They give suggestions other than how to customise the template. If you look for a way to earn money from podcast, this is definitely a good choice.
Awesome, beautiful and great personalization. Definitely one of the greatest themes I ever used!
Author response
Very appreciated, and if you need any support always remember we can be reached both via helpdesk and from our Themeforest page https://themeforest.net/user/qantumthemes
Best regards
Great video tutorials, very easy to set up
This theme is awesome. Easy to setup. Documentation and YouTube tutorials are great. Overall very satisfied.
Author response
Thanks for your feedback, very appreciated! If you ever need our help, make sure to contact us via Helpdesk :
https://www.qantumthemes.com/helpdesk/
or PM:
https://themeforest.net/user/qantumthemes
Regards and have a good day!
The documentation is not sufficiently explained, especially with the player option there is no step-by-step explanation. There is also a lot missing in the monetarisation where the buyer will have a lot of questions afterwards.
I had asked various questions under Comments on the last question, but there was no answer and no indication of where we could turn. Our questions were all deleted, why?
For these reasons, there are only three stars.
Author response
Good morning Carleto and thanks for contacting us.
We are here to help! The support is VERY important to us.
Your message was removed simply because you posted a ticket containing links to protected server information, so it was a security matter, and it couldn't stay in this forum.
Our support is provided via Helpdesk and via Themeforest PM, but we didn't receive any request from your account:
https://wpcasterpro.qantumthemes.xyz/manual/knowledge-base/support/
https://www.qantumthemes.com/helpdesk/forums/forum/wpcasterpro/
https://themeforest.net/user/qantumthemes
I replied myself to your question here, but it seems it was removed before you could access the answer.
Please contact us on the correct channel so we can answer your questions and provide proper support.
Thanks for your kind collaboration, and have a good day!
Tell us what you think!
We'd like to ask you a few questions to help improve ThemeForest.