I’m going to buy this theme but before that, I would like to know your support level
Thanks for taking time to touch base on the Church theme.
You can expect support from us in getting your site implemented and rolled out. If you have any difficulty, let us know and we’ll assist with the greatest pleasure.
i bought this theme before but i have asked envato to refund due to no support from you. now i’m looking other theme to replace but still keen to use this theme back
so, before i decide to pay it back, i need to have your confirmation for the support
I have always supported my themes, and I’m perplexed as I have never had any of my themes refunded.
Folks say that my support times are streets better then the other theme develoeprs.
Are you sure it’s the same theme that we’re discussing?
so sorry. how come i have posted to the wrong theme. very sorry
btw, the main posting is correct as I need to know your support before I order the theme to replace the theme that I have disputed and already refunded by envato due to bad support
you can really count on me to provide proper support and assist you in getting the theme implemented.
I am getting this error, I installed the theme and exported the xml file
Fatal error: Call to undefined function cal_days_in_month() in /Applications/AMPPS/www/www.getrevive.us/wp-content/themes/wp-church/options/meta-box-extended-functions.php on line 260
I’m not able to view any of the demo pages. Let me know if you can help me.
Thanks for the message.
This seems to be a file that got hurt somehow.
If you make contact to my personal assistance line we provide assistance on this. You can contact me through my profile page here (bottom right) or my support page here
i have this theme but my slider not appearing and my featured images are activated the last time i did this you guys had to do it for me
Just replied to your email.
Thanks got that solve
HOW DO I CHANGE THE WIDTH OF THE SLIDER TO MAKE IT A FULL SCREEN SLIDER THAT STRETCHES THE WIDTH OF THE PAGE
Please refrain from posting duplicates both here and in my personal assistance line.
I just purchase this theme and so far I love the look, but having a few problems here and there. I’m putting in my Key Team Members and there a 3 on the first row, 2 on the second row with one missing in the first slot, then in the third row there are 3 again. How do I get them to all be in 3 full rows, without any missing? I’ve tried to make sure they are all the same size picture and the wording under them.
i would have to take a look at your setup to see where I can assist.
How can I upload the demo data to my site?
THanks for the message.
In the files that you downloaded you will find the demo data in the demo content folder.
you will need ot upload the file in tools->import and the demo content will be available on your site.
Purchased this theme a couple of years ago. Recently the calendar events are not working properly. The calendar shows the events properly, however; when you click on the actual event, it says “page not found”. Also, when I click on “view page” from the event page on the dashboard it says “page not found”. It must be a linking issue. Can you please assist?
This is usually due to your permalink settings.
Just change to the following in settings->permalinks
Still not working. Also, when I’m clicking on add an event it gives an error message stating “invalid post type”. Can you please assist?
I would like to change the wooden background to something else, is this possible?
you can change the background in appearances->background.
Good morning, it seems my questions did not go through. Sigh!
Hello, I re-submitted my questions, what’s the update, please? Thanks.
I am still waiting for a reply.
I’ve imported the demo content, but i get the problem, why on Mainpage or Frontpage doesnt appear on footer like : Latest News, In the next few days, About WP-Church, Newsletter Sign Up. ? i’ve been Update on WP 4.2.2
Please advice and many thanks
You can just drag any widget to the footer left center and right position to add footer space.
Thx for reply, i did it for Footer left center and right. But im stll can’t to view a Body Content like ex :(WP-Church, a unique theme for a unique community …) Above on Footer.??
As you said that, to change a background go to the Appearance_Background. Why i can’t find a menu Background?
Please Advice and many thanks
the tagline can be set in the theme options panel.
try setting the background in appearances->customize.
Poor demo information, instruction, and always show “The connection has timed out” after I uploaded my logo. I have tried reinstall wordpress and this theme many times. It just waste my time. I want my refund back. Don’t buy it.
Thanks for reaching out.
You are describing something that looks like server issues.
if you make contact i can assist in getting everything set up for you.
Your demo does not work, it says server not found, please sort this out.
apologies for that. We had a server upgrade.
All should be ok now.
My Verse of the day section seems to be creating a new blank entry every minute, is this an easy fix?
This usually happens when there is some permissions setting issues.
If I renew my support license, would the author be able to help me locate how the meta fields are set up for sermons so that the CPTs can be a bit more portable to a newer, mobile responsive theme? WP-CHURCH has served us great over the last 4-5 years, but we need to usher in a new era of responsive design to make the site more accessible on mobile browsers
Support does not include custom coding unfortunately.
Theme is broken after updating to WordPress 4.6. Any ETA on an update?
i just responded to your ticket.
Will it support 4.6. I am considering another license.
apologies for the delay in reply.
THe theme will support wordpress 4.6
Suddenly out of nowhere our calendar page isnt displaying events dated the first of any month. The event exists and I can link, but the countdown doesn’t come up and the calendar doesnt show it. Sites been working great for years before this.
If you make contact on my assistance line i’ll be able to assist.
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