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The IT Support team installed package however I had no control over homepage(unable to locate background picture). IT Support some how also wiped my credentials of wordpress. I was forced to log in through plesk, wipe database and try to reinstall wplms.
This has been an extremely bad experience.
I should not need to keep going to config.php to make adjustments.
I have sat at the computer for over 18 hours straight, this is not good.
I am seeking a refund. Maybe its my platform and maybe it is not, I have no problems with other themes only this one.
Its been 2 months i am using WPLMS, it's working great. Best of all the support team is very responsive. Even from minor issue to a major customisation the support team has been very persistent till the issue is completely resolved. For those looking forward for an LMS, I would recommend going ahead with this wplms. Just you need to have patience till the installations and all your features are up and running, as its a huge theame with lot of features, it will take some time to get the hang of it. Its really wonderful platform with an amazing support team.
The theme works bad.
The support is horrible. when decide to answer you ( so you loose a lot of time) but may be have lucky and reply because many times don t do it, the don t resolve the problems
They send you to the support forum and answer may be yes may be not.... and they take their time to do it ( as i told in case they answer)
BAD PURCHASE WORK BAD NOT SUPPORT NOT REFUND MONEY; LOOSE TIME...
Tried several most sold LMS themes/plugins, but WPLMS is the best one that worked for me. There may occur some issues due to the fact that the theme has huge number of features. However, the support team is there to quickly help with those issues. Even you can sort them out without contacting the support. Highly recommended.
These guys are brilliant, WPLMS as a whole is a great theme and well worth the money.
What sets them apart from a lot of developers for me was their aftercare. They are very active in the Facebook group and have helped me out a few times with things that I wanted to do but didn't know how to.
WPLMS don't deserve 5 stars, It deserves at least 10 stars, the customer support is just great, I have not seen customer support this good in any plugin or theme, The developers have created a robust system, God bless you man.
We are very happy with WPLMS. It suits our needs from basic courses to complex courses. Support is very good with quick replies. Please keep up the great work and your community will only get bigger and stronger.