A week ago I was buying WPLMS. I wanted to leave the very complicated Moodle. I have spent many, many hours on the program. Weeks later, I have to go back to Moodle. WPLMS is even worse. It's the hardest thing I've ever known.
I think the problem with WPLMS is that it tries to do too many things.
Since he wants to do a lot, he uses a lot of plugins. One thing works with a plugin and you have to study it. Another one works with another one and you have to study it. And so on and so on. I haven't finished knowing how many there are, but there are many of them. And it should be noted that the topic includes "free" versions. That means that all the time you are being told to pay more to have support. And I think they make it as difficult as they can for that, for you to pay for the support.
WPLMS itself also has this mentality of doing a lot. But that makes their documentation huge and unmanageable. It's dozens and dozens of pages, but you can't find anything. And much less the simplest things. For example, how do you enroll a student in a course? It is impossible to know.
As everything is complicated and the documentation is horrible, I suppose that the support is saturated and does not work well. He answers you with a phrase that usually evades what you ask. They refer to a video. You tell them that you don't speak English and that you don't understand the video... and they refer to another video!! Or they refer to the hundreds of pages of documentation. You ask them which page explains what you want to do and they don't tell you. They write a sentence, but they don't really answer you.
I don't think there's anyone more fed up with Moodle than me. I was willing to move more than 5,000 questions, one by one, to the new topic in order to leave Moodle. But I give up and stay with Moodle. Because it is impossible to work with WPLMS. WPLMS only serves to throw away time and money.