At first I was rather disappointed with the support, having being told that my issues would be put on the "to do" list. But after having a direct email contact things started getting better and I appreciate the help with the custom CSS codes...Thank you.
I installed this great looking theme and unfortunately had a server issue - related to installing a plugin with a cURL issue on my host server. As I needed the blog up and running really quickly, Lukas was provided with a temp Admin and corrected the server side issue within an hour of of the support ticket being raised. Excellent customer support.