Discussion on Wunderkind - One Page Parallax WordPress Theme

shinetheme

shinetheme supports this item

Supported

279 comments found.

I bought the template a few days ago and installed demo option but I have problem with the icon, any to change, do not show up. I registered also in your system to make a ticket and I do not have any options in the product. When I want to add a new product it says to me that it is expired and I wonder how this is possible if the theme was bought a few days ago. Can somebody help me. ps: I’m think that the system on support does not work on theme wunderking

Hello radostim,

Please re-login to Support System, if you still have troubles, please send email to hanhdo@shinetheme.com

Thank you.

hello I have looked around your templates, actually it’s awesome. I love it. But have some vital issues :

1. when I’m surfing the page then it’s crashed / hanged up. I have deleted my caches & tried in different browsers also but in firefox, chrome and opera (I’ve checked in these 3 browsers) its hanging up after few minutes its hanging up. Then I have to reload the tab, repeatedly its happening. Can I know can you please solve the issues..?

2. Can you please update the template for the latest wordpress version.? kind regards @sbiswas

Hello sbiswas,

Thanks for love our item.

1. Did you check on what device? We are checked here on PC and Mobile ( Iphone/ipad is fine)

2. Yes our theme is compatible with newest WP version.

Thanks

thanks for your fast reply, yes I have checked it on my windows pc, the hang up is happening mostly on chrome & opera. Never mind sir this is a great issue, and I’m checking your template during few days. So if you open it on your browsers and keep it for sometime, open another tabs, after sometime switch the tabs to your template then you will face the issue. You can check your site on opera also, opera will provide the error message (“this page is crashed, it may happen for some extensions, you may reload or visit another page.”) after hanging up. Otherwise I love your Wunderkind work for every platform – it’s awesome about it’s parallax effect, it’s layout, animated appearances, fonts and the overall layout is great. I’ll be happy if you able to find the issue & detect the reason to fix it accordingly. Thanking you @sbiswas

I have open before 15 mins. and now the crash happen, I have no extensions in my browsers. This is the screenshot https://2.bp.blogspot.com/-lHhjbBfsF2E/Vuv6hfr7Q6I/AAAAAAAAG5Q/-bZau6-rmqQ92eJvxVcfAd-4m3J73_agw/s1600/sc.jpg

AprilIT

AprilIT Purchased

Hi there,, Nice theme, Just one quetion,, font awsome icons are not shown in the theme,, when I inspect it I found the the styles are there and loaded, but the Icons wont show.. also in the about section, the first paragraph in the left, it wont show the title and the subtitle.. please check my website http://www.aprilit.com

Hello AprilIT,
Could you post new ticket on our support System with your wp-admin + FTP account?
We want to check more about this trouble.
Thankyou.

AprilIT

AprilIT Purchased

This website is missed up.. I cannot login .. even after resetting the password. it gives me invalid user name or password.

Hello AprilIT,

Could you send email to contact@shinetheme.com and cc to hanhdo@shinetheme.com? We will help you re-check this troubles.

Thank you

I would like to have custom icons instead of the font awesome .. can you help ? http://prntscr.com/ashtd9

Hello gildenlow4786,

You can add your custom icons, however we can’t support you on that request. We have only recommended for you: you should use Child theme for any custom job :)

Thank you

Hi,

After Wordpress update (4.5) pages are uneditable through visual composer.

Thanks

Hello arraycons,

This is tutorial for you: http://shinetheme.com/demosd/documentation/visual-composer-2/

Please try to update Visual composer

Thank you

If you want to update to Visual Composer 4.11 just follow this steps: http://shinetheme.com/demosd/documentation/visual-composer-2/

Hi,

Just realize that a new version of Wunderkind has been released today (v. 1.3.5.).

At least, you should update the change log… anyway…

Hello angel_truji,

Wunderkind version 1.3.5 – April 21th 2016
- [Update] Plugin Visual Composer to version 4.11.2

This is tutorial for you: http://shinetheme.com/demosd/documentation/visual-composer-2/

Thank you

Hello. Is there an option in this theme to change active state in navigation on scroll? Thanks!

Hello GINGALLEY,

You can go to ThemeOptions > General Options > Disable option: SMOOT SCROLL.

If after doing that, the troubles can’t be resolved, please create new topic on our support System we will help you re-check it.

Thank you

Thanks! That was a pre-sale question by the way. I haven’t purchased yet. :) Have a great day!

Thank you

I have install the new theme version and my web not works.

Now web is white.


Could you post new ticket on our support System with your wp-admin + FTP account?
We want to check more about this trouble.
Thankyou.

Hi dear, i want to ask.. why font awesome not shown..?? can you help me.. thanks

Hello jonnycible ,


Could you post new ticket on our support System with your wp-admin + FTP account?
We want to check more about this trouble.
Thankyou.

Greetings,

Where do I find the code to change the footer copyright text to that of my business?

Cheers,

Spence

Hello Spence,

You can go to Theme Options > Footer Options > Footer Text and change it (You can follow this screenshot: https://drive.google.com/a/shinetheme.com/file/d/0B2ofGYB0icdESHJubDZFeWhldkU/view?usp=drivesdk)

Hope thats help!

Hi,

1. How can I increase the time between quotes in ST quote system? Unabled to find out.

2. Upon updated WP, Wunderkind Theme and VC plugin to the latest versions, the dotted background images turns boxed automatically when they were set up as fullwidth… How can I fix this?

I look forward to hear from you. Thanks in advance.

Hello angel_truji ,
Could you post new ticket on our support System with your wp-admin + FTP account?
We want to check more about this trouble.
Thankyou.

Hello, I installed the wonderkind theme, but since the beginning when I created a articles everything is in mirror, (ex: if I put an image to the right and of the text to the left in the builder of page, I find myself with the text to the right and the image to the left in the page) it is the same thing with the numbers (ex: if I written 0123456789 it gives 9876543210 onto the page) and for the punctuation.

Can you help me? Thank you

Hello aurelievoisin,
Could you post new ticket on our support System with your wp-admin account?
We will help you fix this trouble.
Thankyou.

Hi, im not very good at this but have some questions, 1. how can i add Social media logo’s to Nav bar? (whats the CSS code please)

2. How can i lower the height of the banner? i don’t want it so big..

Thanks

You should adjust the size of Banner Slider, you can see this image: http://shinetheme.com/demosd/screen/support/setup.png

Please create new topic on Support System if you have other troubles.

Thank you

Hi i have one last issue sorry, I changed banner to a revolution slider and put revolution slider on the one page above the “about” section. However is there a way to get the menu to appear under the banner instead of always at the top? Thanks

That’s right. Because that space is banner, you should create new ticket on support system, our supporter will help you adjust it.

Or I have other solution for you: Make the Margin-top of Revolution slider is -700px: http://shinetheme.com/demosd/screen/support/changeBG.png

I can’t explain more for that solution, our supporter can do it more perfect for you.

Thank you

Hi I have one last question as my website is now finished. It loads fine in Fire fox, IE, Chrome, but in safari.. the TEXT does not load? Images seem fine, and some titles, but not text ? www.authentikdesigns.com Can you help please?

Hello,

You are checking site on safari of MAC or Windows?

Thanks

I’m checking of MAC, i dont have windows to check unfortunately. Please help

Any ideas? On mac i tried on firefox and safari but only TEXT does not work. it works on IE and chrome on windows also. Please help i have no idea how to fix

I updated the theme but now the backend editior option isn’t available. It only shows me classic mode and front end. Is the backend editor no longer available?

Also, when I click the frontend editor is doesn’t work either and just stays loading but doesn’t ever load.

Hello,

Please ensure that you are using plugin Visual composer version 4.12. Then create new ticket on Support System: http://helpdesk.shinetheme.com/

Thank you

Hello, I’ve got a problem with the ST Google Map-Elemnet. If i want to show i map in the ftontend, this Text will be shown: “Hoppla! Ein Fehler ist aufgetreten. Google Maps wurde auf dieser Seite nicht richtig geladen. Technische Details dazu entnimmst du der JavaScript-Konsole.” Can somebody help me?

Ok, is somewhere a update Button?

Thanks, it works. Is there a function to show the map over the whole wideness like in the demo?

Yes, But which element are you using for building the map? If you want to use the map as demo, you should you element: ST Google Map to build section map.

Please contact us again(http://helpdesk.shinetheme.com/) if you can’t follow the instruction.

Thank you

Hello,

I have a question regarding portfolio grid. When I press on an item to zoom the image (open the lightbox), I can’t see all the images. Items, that appear after pressing the “Load more” button, are not diplayed in the lightbox, unless you press the button before clicking on an item.

Is it possible to display all the images / videos in the lightbox without pressing the “Load more” button?

Thank you.

Hello,

Do you see this troubles in our demo: http://shinetheme.com/demosd/wund/home-1/

We dont understand the “Load more” button as your feedback.

You should also post new ticket on Support system, our supporter will help you re-check this problem.

Thank you

Hello there, i have encoding issues with the files in the db. I am using greek fonts and after upgrading all is messed up. I also had the same issue after moving from another server.

i am using wordpress multisite.

Maybe it is server’s issue but this is the first time is happening to me. I am using a lot of wordpress websites before and never had that issue. Help please.

Screenshot : http://prntscr.com/cbp5x6

Hello gildenlow4786,

Could you post new ticket on Support System(http://helpdesk.shinetheme.com/) ? Our supporter will help you re-check it.

Thank you

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