Discussion on Wunderkind - One Page Parallax WordPress Theme

shinetheme

shinetheme supports this item

Supported

293 comments found.

Hi guys, i just tried to update my website with WP 4.6.1 and the latest theme version just downloaded here but my entire website went down and i had to recovered from a backup copy. Are you planning to update the website and the plugins to the new wordpress version? if yes, when? Thanks in advance.

Hello,
You are using WP 4.6.1 and the latest theme version, but I don’t have any problem as your feedback.
Could you post new ticket on Support system(http://helpdesk.shinetheme.com )? we will help you check it.

Thank you

Hi thanks for your quick reply….(11 days) There is nothing to write on support system, i can’t open a new ticket there because my support is expired i already tried before write here but the system didn’t allow me to open the ticket with my purchase code. Furthermore i’m not the only one who faced this issue and i’m using the latest theme release….so…please fix it…..

Hi, my client bought your theme, but when it’s activate in wordpress 4.6.1 doesn’t work. In version 4.5.4. I have the same problem. Only appear a white screen. I think this theme need an upgrade. Best regards

Hello,

I do check this problem on Our demo, but we don’t see the problem as your feedback. Please let your client contact to us via Support System(http://helpdesk.shinetheme.com ). We will help you re-check it.

Thank you

iamysn

iamysn Purchased

Hi, i bought the theme a few days ago. Now the icons want show up. Can you help me out?

Hello iamysn,
Could you post new ticket on our support System with your wp-admin + FTP account?
We want to check more about this trouble.
Thankyou.

iamysn

iamysn Purchased

Hi, i bought the theme a few days ago. Now the icons wont show up. Can you help me out?

Hello iamysn,
Could you post new ticket on our support System with your wp-admin + FTP account?
We want to check more about this trouble.
Thankyou.

My latest Wunderkind also (!!!) does not run on WP 4.6.1

Hello,

We do update theme to WP 4.6.1, we don’t have any problem as your feedback. Please create new ticket on support system, we will help you re-check it.

Thank you

I’m running version 1.3.7 of this theme and some of the text does not seem to display properly on devices running iOS 10.

Hello,

Please go to Theme Options > Styling Options > change Body color to #000000 https://drive.google.com/a/shinetheme.com/file/d/0B2ofGYB0icdEaEZ6XzYwX0RWM0U/view?usp=drivesdk

And continue use this CSS code: .navbar-default .navbar-nav > li > a { color: #000000 !important;}

To fix the problems of Menu on IOS10.

Thank you

Hi, my website www.authentikdesigns.com was working find up until about a week ago, when only the Titles and sub titles will only show now? Im trying it on firefox and safari and i have no reason why it has stopped working? Please help, thanks

Hello Authentikdesign,

Please go to Theme Options > Styling Options > change Body color to #000000 https://drive.google.com/a/shinetheme.com/file/d/0B2ofGYB0icdEaEZ6XzYwX0RWM0U/view?usp=drivesdk

Thank you

That worked! but only for Firefox, on Safari the text does not appear? Any idea why? Thanks for your help though.

Hi all,

I can confirm the IOS 10 text display issues that SamtheLocal reported above. I have the same display issues with menu texts, text blocks, st_service boxes…

Please, could you check it out and let us know what´s the problem with IOS10?

Thanks in advance.

Best regards.

Hello Ray_Donovan,

Please go to Theme Options > Styling Options > change Body color to #000000 https://drive.google.com/a/shinetheme.com/file/d/0B2ofGYB0icdEaEZ6XzYwX0RWM0U/view?usp=drivesdk

And continue use this CSS code:
.navbar-default .navbar-nav > li > a { color: #000000 !important;}

To fix the problems of Menu on IOS10.

Thank you

The IOS10 fix works fine. Thanks for the promptly support. Thank you.

Hi, brought the theme but the icons are not showing, the redux framework plugin fails to download, also will like a logo next to the top navigation bar.

When I go on to install the redux framework, it says:

“Your theme (Wunderkind) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.”

Can you help me please

Hello afamuyibo1,

We are so sorry for late, Did you resolve this problem?
Please create new ticket on Support System(http://helpdesk.shinetheme.com/ ). We will help you re-check it.

Thank you

no I haven’t been able to solve this issue, the redux framework is still not working. The plugin fails to install

Hello afamuyibo,

We need to check this issues. If you create new ticket on support system(http://helpdesk.shinetheme.com/ ), we can help you check faster and more carefully about this issues.

Thank you.

Since the last update, my Header’s aren’t shown anymore on one specific site:/ Please help me to fix this. Link: http://kk-elektrotechnik.de/impressum/ With browser Firefox it works. But in Safari the headline “IMPRESSUM” aren’t shown anymore :/

Support unfortunately ends this spring.

Hello dvdrei,

We are so sorry for late respond.

To resolve this problems please go to Theme Options > Styling Options > change Body color to #000000

https://drive.google.com/a/shinetheme.com/file/d/0B2ofGYB0icdEaEZ6XzYwX0RWM0U/view?usp=drivesdk

And continue use this CSS code:
.navbar-default .navbar-nav > li > a { color: #000000 !important;}

To fix the problems of Menu on IOS10.

Thank you

Hi, whats new in the Updates? Where are the current Changelog?

Hello baasch-media,

We had updated changelog on description of theme.

Thanks

Hi shinetheme, i tried to dowload again latest theme release, then i updated my website and for the nth time i got the WSOD on frontend and even on backend…..i’m so tired of this theme and it’s bugs…..all the times the same issues and zero support!!!!! last time i wrote you for the same problem you didn’t respond. Now i decide to wait 24h, then i’ll go straight to envato customer support to report this situation an get my money back!!!!!!

whisper

whisper Purchased

Hi there, Just wondering, the video background template has the video taken from YouTube, can I simply upload a video to the sites media folder? We don’t like to use YouTube video for this.

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