This author's response time can be up to 1 business day.
Hello Sir you Helpdesk is not working. How Can I center the Button from the contact form?
Hello, on default the contact button is centered already, I don’t really get your point, please send to us your link URL, I will check it for you.
Embedded videos do not play on portfolio/fly-out pages on mobile devices.
Anyone know what the fix is? Embedded YouTube, Vimeo, and .mp4s all do not play!
Running WP Version 4.7.3 / Wunderkind Version 1.3.9
Thanks for contacting with us, and your issues, I’m afraid that this issues cause by the conflict between plugin, you should deactivate all plugin that we don’t requires for theme and re-check it once by once.
Do you see the same issues on our demo?
Thanks for reply. Not a plugin issue.
After testing further, I found that it is an issue with the ‘Postion of the content’ in Portfolio page > Project Fields > Content Position.
Video will not play if you have ‘Postion of the content’ set to ‘Right’. It will play if you set to ‘Left’ or ‘Fullwidth’!
By the way, Postion is spelled wrong in Project Fields > Content Position > cmb_metabox_description. Should be Position of the content.
Thank you very much for the checking, we saw this troubles, if you are a developer, you can edit PHP file: wunderkind/single-portfolio.php
line 106: you change line 106 to: , your video will work.
If no, you can send email to firstname.lastname@example.org, our supporter will help you do it.
Thanks for your sympathy
the theme is not compatible with woocommerce 3.x (message: “Your theme contains outdated copies of some WooCommerce template files”) and visual composer backend doesn’t work with my wp 4.7.x
When will you release the new update?
We will update in next week.
Hi, I update the theme to 1.4.0 but I see again the message “Your theme contains outdated copies of some WooCommerce template files”.
here the picture https://ibb.co/dbeF4k
Hi, can you send me the shortcode of the Contact Form? In the demo content is without style. My email: email@example.com
Yes you can post an ticket on our support system at https://shinehelp.ticksy.com then our supporter will help you on it.
When we will get a new version for this theme? Almost 1 year we didnt get any uprage.
Oh you can always have newest version from your account on themeforest its ready for download and update for lifetime for you.
The theme is not working!!!! Are you making an update or anything????
We are not yet theme is running good.
If you have any question let us know on our support system at https://shinehelp.ticksy.com
Hi! Can I add a Sketchfab in the header?
This is custom content you can add anything you want by input it an element of Visual Composer for display it yet.
Where is change log for v1.4.0?
Also, all the images on your Themeforest profile > Item Details tab are broken.
We are updated newest version today with newest version of Visual Composer
Change log for 1.4.0 would be interesting?
Upgrading my site and its suggested plugins render your theme useless! Update it or remove it from Themeforest.
Hello, The Visual Composer does not work, what should I do?
You can post ticket on our support system http://shinehelp.shinetheme.com
It needs update!
URGENT: The current version of WPBakery Page Builder for WordPress (formerly Visual Composer) with this theme is not working with the new version of Wordpress (4.9).
Need update please and thanks! v5.4.4
@shinetheme – I no longer have support myself, so I would hope that you can provide plugin update with an update to your theme. Thanks!
Still waiting for update.
Still waiting for update. v5.4.5
You can post ticket on our support system for get help: http://shinehelp.shinetheme.com
We will update our theme with newest version of Visual Composer in next week.
Like I said 11 days ago, I no longer have support. Need update to plugin! v5.4.5
Need update to plugin! v5.4.5
Where is update???? NEED UPDATE!!! UPDATE PLUGIN!!!!!!!!!!!!!
@shinetheme – Two weeks ago you said you would update the theme. Still waiting for the update…
URGENT!! NEED UPDATE!! Visual Composer it’s not working!
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $28.50
Deliver better projects faster. Photos, templates & courses
Unlimited downloads. Only $29/month
Learn almost anything with
Envato Tuts+ for free
25,000+ tutorials and 1,000+ courses
Designers matched perfectly to
you on Envato Studio
2000 artists ready to undertake your work