Reviews for X | The Theme

6,374 Reviews

for Customizability

I am extremely disappointed with this theme. I have a considerable experience with a couple of other major themes (I won't name them, not sure if this is allowed in a review). Therefore, I can make a sound comparison and an honest review. I was astounded how restricted the customization options were. When I started setting up a new web page, every few minutes I stumbled on sth really basic and couldn't find setting for it. I checked forum and found out, it has to be done by using custom css. People were asking hundreds of basic questions, support gave them replies how to do it by custom css - and they were happy! They shouldn't be, all the really basic things should be customizable. CSS is only for exceptions, special needs. And not for amateurs. The Theme doesn't really support common features like lightbox (even though they claim to use iLightbox, it's extremely cumbersome to use. One simple checkbox when adding images should do the trick, not quasi-coding). I had constant problems with Cornerstone, to the point where I could not change options of controls. I also really hate the cornerstone idea and usability - but this is probably personal and some people may think otherwise. After 3 days of struggle after struggle I gave up. Decided to switch to another theme. I was really shocked how ancient x-theme turned out to be, it felt like working with a product 10 years older in development then other themes I work with in other projects. I can't think of any reasons, why it is rated so high in this marketplace. It might be that people just don't know other products and think that this is a peak of development. It is opposite. I give 2 stars (instead of 1) because of good and quick support. It's not their (support) fault for having to deal with a bad product.

THEMECO

Author response

Hi There,

It seems like there may be some misunderstanding. You don't need any custom code to change the main parts of the theme. For example, we provide dozens and dozens of Elements that have many point click controls to change the look. Furthermore, we provide Classic Elements (easier) and V2 Elements (more advanced) so customers can chose the level of customizations they wish to make - all without having to touch a single line of code. The theme absolutely supports lightbox, so if you are having any issue getting it up and running, a member of the team will be happy to assist in our support forums. We are very proud of the hundreds of thousands of customers who use our product daily to power their sites and standby to help.

Cheers!

for Design Quality

Great theme. Easy to install, demo content is easy to import. Thanks again!

THEMECO

Author response

It is our pleasure, EnvatoCalvary! Thank-you!!

for Other

This theme is not user friendly at all. Why can't the demo theme be easily edited with new content. If i knew how to code i wouldn't need a $60 theme. What did i pay for? a huge headache? how do i get a refund?

for Design Quality

WYSIWYG environment is so much better than all others I've tried. Always bug free, reliable programming.

THEMECO

Author response

Really appreciate that, mspahitz! A big high five from all your friends at Themeco!

for Customizability

endless possibilities !

THEMECO

Author response

Yes indeed! Thank-you, Berny-Design :)

for Customizability

Flexible, simple and intuitive.

THEMECO

Author response

Most appreciated, Alan!!

for Customizability

I really like building with the X Theme tools. I haven't dug that deep yet, and I'm building really cool pages.

THEMECO

Author response

Thrilled to hear that, danracimo! If you like what you've seen thus far, just wait :)

for Customer Support

Great quality theme and super great support service!

THEMECO

Author response

Thank-you, Bryce!

for Design Quality

I would be far, far better with a way to easily vertically align elements, content of rows etc.

THEMECO

Author response

Hi There,

We'd be happy to take a look at any issues you are having in our support forum. Vertically centering is a bit challenging dependent upon the Element or what you are trying to center given the realities of responsive design, but we'd be happy to look into your specific question to see if there is a suitable option. Many thanks for the continued business throughout the years, russells3! We look forward to continuing to work together.

Cheers!

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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