6,145 Reviews

for Customer Support

The theme itself in my opinion is one of the most powerful and flexible themes on the market. However, it is the company's innovation, vision and their importance on customer support that I give them a 5 star review. This is a company that is leading the way in WordPress theme development and they are doing so with integrity!

THEMECO

Author response

Wow, not much we can say to this except a very heartfelt thank-you! We will work hard to continue to earn that trust and partnership both now and in the future and greatly appreciate these exceedingly kind words. A big high five from all your friends at Themeco :)

for Design Quality

I have four licences (so far) for X The Theme. It is immensely flexible, very easy to use and has an abundance of included plugins and added value. I am gradually converting a lot of my "in need of modernising sites" into WordPress, and this template will be the one of choice.

THEMECO

Author response

Thrilled to hear that, oakview! We greatly appreciate the repeat business and look forward to continuing to work together with you and your clients for a long time to come!

Bad support. Stacks straight up don't work. Far better themes available.

THEMECO

Author response

Hi There,

We see you have an account with us but have no record of you ever reaching out in our support forum as you can see from your account page. Where specifically did you reach out to us and receive bad support? Stacks definitely work as they are a foundational aspect to the theme. If you are having trouble, a member of the team would be happy to take a look but you'll need to reach out to us so we can see what is going on. We look forward to hearing from you soon. Alternatively you can reach out to us directly.

Cheers!

for Design Quality

I love this theme. it is so easy to use

THEMECO

Author response

Woohoo! Many thanks, Mol1Day2!

for Customizability

I've used X now for four websites and love it. I can get all my questions answered on the support forum within the same day.Without knowing any coding, I can design beautiful, highly functional websites. There's a learning curve when you first get started with X, and you have to be comfortable watching tech videos to learn. But once you do learn, the possibilities are endless.

THEMECO

Author response

Really great to hear that, pearlmultimedia...thank-you! We are thrilled to know you are enjoying your time with X enough to purchase additional licenses for future clients, and we look forward to continuing to work together!!

for Feature Availability

If you're looking to sell products from your website try something else. Otherwise, it's good, cornerstone is a really nice page editor, it's easy to set up and has some great features. It just needs a few more features

THEMECO

Author response

Hi There,

Thanks for the kind words about Cornerstone! We have an exciting update in the works with regards to templating and a couple new Elements that will be coming soon! With regards to selling products, there is nothing in the theme itself which handles selling. We do integrate with several 3rd party plugins including WooCommerce however we can only utilize the functionality those plugins provide as far as the theme goes. So essentially it's more a complaint against those tools as a theme just focuses on the design. Hopefully that makes sense. If you need anything else feel free to reach out to anytime. A member of the team would be happy to help in our support forums, and we look forward to continuing to work together.

Cheers!

for Flexibility

I have used this theme on several sites now and every year it gets better an better. Great look, intuitive visual interface - love it!

THEMECO

Author response

Exactly what we love to hear, whpthomas...thank-you! You'll be pleased to know where very near a major new release including a revamped Template Manager, new Elements, and more! Thank-you for the opportunity to work together and we very much appreciate the repeat business as it helps us continue to develop and support the X ecosystem.

Cheers!

for Design Quality

Love its variety of options!

THEMECO

Author response

Thank-you for letting us know, vestarules! We look forward to continuing to work together throughout 2018 and beyond!

for Other

Doesnt look like theyve changed the theme in years, the stacks still look exactly the same

THEMECO

Author response

Hi There,

Have you actually looked at our Changelog? There have been dozens of updates per year since our launch. Stacks are a foundational aspect to X so they do not change, but many new features, Elements, and additional functionality have been added to the theme. I'd encourage you to familiarize yourself with all the new developments, and if you have any questions a member of our team will be happy to help in the support forums.

Cheers!

for Customer Support

A high quality product, managed by a great support.

THEMECO

Author response

Most appreciated, Lightstorm1981! We are thrilled to know you are enjoying your time with X :)

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

by
by
by
by
by
by