Discussion on Xpertiz - WordPress Theme For Advisors And Experts

Discussion on Xpertiz - WordPress Theme For Advisors And Experts

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13 comments found.

Congratulations, Nice Work, GLWS :)

Thank you :)

Wow amazing work….best of luck with sales

Thank you :)

Great Work, Congratulations GLWS :)

Thank you :)

Adorable job, done by you …. Congratulations! Good Luck with Sale :)

Thank you :)

Great work Congratulations, GLWS :)

Thank you :)

Very very nice, may I ask does this come with the appointment booking plugin or do we need to buy that externally?

Also, the pagespeed is showing quite badly on GTMetrix for JS & CSS, is this down to it just being a demo? https://gtmetrix.com/reports/demo.detheme.com/w2MetpEY

Thanks

Thank you. We use the free version of the Bookly plugin on the live demo website. if you need features in the pro version, you can get it separately via the link provided. https://prnt.sc/rjdycv

For your information, that the live demo website has not been optimized along with the possibility of further development. And you can still optimize the website as needed.

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Thank you :)

After 50 hours testing, I can only tell everyone to stay away from this theme. I reset wordpress during this procress at least 7 times now…..

The Author used 500 lines of costum css, to get the demo content done as it looks like on the live site.

There are many problems that result from this:

For example, it is simply not possible to replace images in the background, because there is no function for it. That means you have a mix of 3 images where the back image is just a grey area. The author has sent me 2 times a wrong instruction which does not solve the problem. https://www.screencast.com/t/dSLzb1YmGMra

Here is the solution that does not work: https://www.loom.com/share/f7ea2c935e8246828283a3a7d8482724 Furthermore you cannot change colors in headlines without writing css code yourself. https://www.screencast.com/t/XSdrHOrGf

Another problem, you can’t create your own pages without using the demo-content, because there are no widgets and no shortcodes for it. But if you install several demo pages, the code mixes from different pages and the pages have problems that can’t be solved without programming.

Loading time of the theme with caching plugin, 6 seconds…

I ask for a refund before i wrote this with detailed problem description, but after 6 mails and 50 hours invested, i want a refund. Till now the author don´t refund, even when the theme is clearly not useable as it is.

Hi,

in this case, custom CSS is needed to display special effects that are not accommodated by the page builder.

We showed the video because your screenshot caused a misunderstanding. Your question has been answered in this video https://www.loom.com/share/2a72275dd34145e1ad5fc963996da8ed

We’ve already shown on the ticket that the code is working, please watch more carefully https://www.loom.com/share/6869642eabd949b3a6c66edac32ca408

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Ah that is what you understand on your salespage as drag and drop ? You should ad to that line: Drag and drop custom code, if you want to change simple things like brand color.

That problem is not only with special effects, your code also mess up a custom menu, false color when hovering over the menu für example even when you change everything in elementor.

Also eveything you write doesn´t change the fact, that i need to use your demo content to build a custom page, because the widget that you provide with that theme don´t have the function you show on the demopage. That means i get again mixed code problems, there is no solution to that problem the way you build this theme.

As you wrote to me in the last email, i would need to give every widget a class and write custom css when i want to change the color or have the effect you show on your demo content page.

Just drag and drop yea… unbelievable!

What did you think when you build that theme? That people only use your demo content without changing any color, or the way the content is layed out on the page????

Really sorry, your comments or questions have been answered by our support team. We don’t think we need to repeat it because I’m sure you already understand. Thank you.

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Still waiting for a refund, your theme is not drag and drop as you state on your salespage. You will need to use css to customize it, to get the disred outcome you show on your demopages. Also telling people that they can use free elementor + free elementskit and this is then drag and drop is just nonsens. Why even build a theme then? Just tell people to download those plugin themself and take 40 € for your suggestion, that basically what you do here. – Refund now.

Hi, Sorry, Themeforest has provided a separate channel for requesting a refund. You cannot request or discuss it here.

For your information, the Elementor Pro plugin cannot be distributed like other page builders that provide that option. The ElementsKit Pro plugin is used on this theme, please check more carefully. In addition, you must understand how the plugin works before giving an opinion.

Although you can get all the plugins that come with the theme, but you may not be able to get the added value offered by the theme.

Thank you for your understanding.

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Please could you tell me if you buy the Theme and also get the header video to be able to use it? Reference theme: https://demo.detheme.com/xpertiz-it/

Hi, unfortunately the videos, images and other media files used in the live demo can only be used on the demo website only, may not be redistributed. When users successfully import the demo, they will get dummy videos and images.

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Would you like to update (SECURITY REASONS) included ElementsKit Pro plugin? After download we have… 1.4.4. The last version is… 1.4.8!

Hi, we will update the plugin link as soon as possible, if the plugin in the repository has been updated then you only need to reinstall the plugin.

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As soon as possible?

Yes, version 1.4.8 has been available for the past few weeks (available a few hours after your first comment). Version 1.5.0 will be available in the near future.

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Hi, how can i install the demo version?

Hi, please complete the steps as explained in the following documentation https://detheme.helpscoutdocs.com/article/112-xpertiz-installation-how-to-import-demo-content

if you encounter problems while importing a demo, please contact the support team at https://kb.detheme.com/new-ticket

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Hi, our ElementsKit plugin will not update.. says update package failed. Contacted WpMet who own ElementsKit and they said you should have provided us with a license key to use it. Please provide this as it will break our site. Otherwise why not tell us we needed to use pro paid plugin before?

Hi, the method of updating premium plugins is different from the free plugins on the WordPress repo. Please deactivate the ElementsKit plugin then delete it, then reinstall the plugin from the link provided, and activate the plugin. This will give you the latest version of the plugin. Please watch the following video carefully.

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