Reviews for xPider | WordPress App Landing Page

Reviews for xPider | WordPress App Landing Page

By
Cart 170 sales
Well Documented

3 Reviews

for Bugs

Fatal error: Uncaught Error: Class 'Elementor\Scheme_Color' not found in /homepages/3/d4296767733/htdocs/wordpress/wp-content/plugins/xpider-theme-support/includes/elementor-helper.php:93 Stack trace: #0 /homepages/3/d4296767733/htdocs/wordpress/wp-includes/class-wp-hook.php(307): xPiderTS\Widgets\{closure}(Object(Elementor\Element_Section), 'section_layout', Array) #1 /homepages/3/d4296767733/htdocs/wordpress/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters('', Array) #2 /homepages/3/d4296767733/htdocs/wordpress/wp-includes/plugin.php(476): WP_Hook->do_action(Array) #3 /homepages/3/d4296767733/htdocs/wordpress/wp-content/plugins/elementor/includes/base/controls-stack.php(1608): do_action('elementor/eleme...', Object(Elementor\Element_Section), 'section_layout', Array) #4 /homepages/3/d4296767733/htdocs/wordpress/wp-content/plugins/elementor/includes/elements/section.php(525): Elementor\Controls_Stack->end_controls_section() #5 /homepages/3/d4296767733/htdocs/wordpress/wp-content/plugins/elementor/includes/base/ in /homepages/3/d4296767733/htdocs/wordpress/wp-content/plugins/xpider-theme-support/includes/elementor-helper.php on line 93

for Customizability

I've created many-a-wordpress sites over the years. This is by far the easiest to edit yet.

Clean designs, amazing editor tool with Elementor (not glitchy like many other editors).

A+ on this one.

Author response

Hi kdubwalter,

It's our pluasure to get the theme loved by you. And thank you for explaining why you have loved the theme.

for Code Quality

On the theme it says, support will reply within 24h. This is not the case; if you are lucky, you get a reply in 3 weeks. Support is also not responding to follow-ups. Therefore, don't expect much from the support , because there is none. The available documentation is not complete or conclusive.
There are some issues with the theme that are hardcoded, it is very buggy and slow. Unless you can find the items somewhere in the code, there is no way to correct or change them via widgets or by using the available theme tools.

Author response

Hi

We appreciate you writing about us.

I have checked your support requests and found that the last reply was provided by our support agent but it wasn't answered from your end. He asked to provide an admin login credentials to your site so we can debug the issue why is it happening.

There's nothing hardcoded in the theme, there's some condition has set for the logo. If the logo doesn't load from theme options or page custom logo field then a default fallback logo is loaded there. We found that for most cases the custom meta fields aren't importing to members site which is why no page custom fileds are showing in the Page edit UI, which is why you can not see it where to change. The bug has been fixed now.

If you need any further assistance please never hesitate to reach our support center, we are hoping to turn your experience around!

Also, if you do not like to use the theme then you can open a refund request from here https://themeforest.net/refund_requests/new and we will approve it for you.

Kind regards

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