XStore – Launch ready at your fingertip!
XStore fulfills all your needs for promotion and scales from mom-and-pop handmade stores, florist, private wedding – photography agency landing page, niche product lines storefront to mid-scale electronics, apparel, jewelry, cosmetics, furniture, auto parts stores up to wholesale food, medical and sports business and marketplace, we have it all! Each demo is professionally designed to truly represent the exact nature of the industry. This elegant and intuitive e-commerce theme is carefully developed including a set of pages, tools, and settings that will help you create a professional, contemporary, and engaging online store.
Our theme comes with 2 FREE top-performing applications on the market. For theme import and installation, it is Arena Dashboard – the most intuitive installer on the market.
For Metafields configuration, we offer Advanced Custom Field Shopify app – the Best Metafields Manager application on Shopify App Store. Metafields has now become essential for every online store as it helps store specialized information, such as part numbers, customer titles, or blog post summaries. They can be used by apps and channels to track data for internal use. This is why we feel you should have the ability to access the app for free to enhance your online business experience and presence.
As a dedicated team, we are proud to continue delivering to you a theme that will always match your needs and enhance your store’s conversion. Our pursuit of perfection sets the market standard with endless customization possibilities, world-class professional support, and regular value-packed theme updates.
XStore also offers:
- 100% SEO optimized and perfectly compatible with Google Structure Data for Google Snippet & Shoping
- Fully responsive with pixel perfect accuracy based on Booststap 4.0 CSS Framework
- Full control over site width with configurable boxed & full width layouts.
- Social Icons and Theme Icons are CSS Font Icons, no Images build base on Iconmoon.
- Strong focus on design, interface, typography, usability and overall user-experience.
- Our Arena Admin Shopify Chrome Extension also eases the process of configuring the theme so you can have more time to focus on growing your business.
Excellent 5-Star Customer Support
- We – ArenaCommerce is a Shopify Expert agency, specialized in working with and enhancing leading Shopify stores. The Shopify Experts Program is a cultivated community of trusted, motivated Shopify ambassadors who actively help merchants grow their businesses by providing high-quality services.
- We take pride in offering THE BEST after-sales support service. We care about your site as much as you and will help in any way possible.
- Once you register your purchase, you can use our advanced support ticket system to receive professional support.
The Best Demo Importer On The Market
- Full demo with everything in minutes
- Professionally designed importer that helps you import demo materials with just few clicks.
- Not only support installing regular theme packages, it also aids in importing sample data including Products, Collection, Navigation, Pages, and Blog Post.
Download immediately after purchasing:
Per Envato’s ThemeForest regulation, after you purchased the theme, the theme’s package available for download would be a zip file that contains:
- Shopify theme files to install on your Shopify store.
- User Guide & Installation Guide.
- Changelog / Release Notes.
You need to extract the zip file before upload the file up into Shopify for installing or this error will appear: “errors: zip does not contain a valid theme: missing template “layout/theme.liquid”.
General Support Information and Policy
Please note that as authors of the theme
We are able to provide support only for the features which we created and for the issues related directly to the theme, mainly:
- Answering quetions regarding theme installation, theme configuration, theme setup to look like our demos.
- Fix bugs related to the design (such as broken layout, overflow content…) and coding, along with code conflicts with Shopify that lead to malfunction excluding problems caused by applications developed by third-parties.
- Should you decide to install a third-party Shopify app, please check with us first as we may have an integration-ready app from our affliliates that suits the function you are looking for.
- If you decide to install a third-party app without our acknowledgement, we reserve the rights to charge you for any damages the app makes to the theme should you want our help in fixing your store as this would be counted as customization work under Envato’s Item Support Policy.
- In case the damages were irreversible and beyond our ability to fix, you can look for other Shopify Partners and Experts to help you. We are happy to collaborate with them to fix your store and monetary charges would be applied. We never accept refund requests for these cases.
- For more information on our Support Policy, please go here: https://help.arenacommerce.com/quickstart/
We also can help you with these services as seen below. Please note, as they are excluded from Envato’s Item Support Policy, extra charges may apply:
- Teach you how to use Shopify.
- Edit the theme files and, or the theme source code.
- Answer questions related to edit theme files, source code.
- Add new features, customize and add features that are not built into the theme.
- Integrate or make the theme work with third-party apps and scripts.
- Re-do any customization you have done on your store when you upgrade the theme.
Our support schedule
- Our timezone is GMT+7 and working hours is from 9AM to 6PM from Monday to Friday.
- We do our best to monitor your queries (refer to as tickets) around the clock. Reply times can vary from time to time and be up to 24 hours from Monday – Friday, and up to 48 hours on weekends due to different timezones.
- Please make sure you have read all the available help documents before submitting a support request.
- Our holidays day-offs follows local laws, so we are available on most Black Fridays, ThanksGiving, Christmas, etc… for your emergency requests. We will send a notice to you 1 week prior to our state’s holiday.
- We highly recommend coming to us with your theme-related issues. However, if you do not feel comfortable sharing access to your website with our staff members, we recommend hiring a freelance developer, whom you can collaborate closely with, to help with your website issues. Your private developer can contact us any time for support.
- For questions prior to purchase or bug report, please open a ticket with us here.
- Third-party Shopify app: there is no guarantee the app’s code will integrate well with our theme. Please always ask us prior to installation. Any damages the app causes will be counted as a customization of the theme and will be charged accordingly should you seek our help repairing the theme.
- Please always unzip the theme package you downloaded from Envato after purchasing the theme. Shopify can only recognize individual files and uploading a zip file will cause this error: “errors: zip does not contain a valid theme: missing template “layout/theme.liquid”.
- If this is your first time opening an online business, making the transition from brick-and-mortar to online business, or simply lack the time needed to set up your store, we do offer set up and customize packages to help you save more time to focus on your business.
- For sections such as ‘New Arrivals’, ‘Best Sellers’, ‘Featured Products’,... you can use third-party apps to pull out products to populate these lists. We do provide customization services to help you integrate third-party apps into our theme and provide a list of our affiliated apps if you want to save the hassle altogether. Please contact us for further details.
By purchasing our products, you acknowledge and completely understand and agree to our policies.