Discussion on XStore | Responsive Multi-Purpose WooCommerce WordPress Theme

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2190 comments found.

Rose_Tyler

Rose_Tyler Author Team

8theme studio support

Rose_Tyler

Rose_Tyler Author Team




“The best template woocommerce pack ever. Cheap, decent performance and 24/7 support. Worth recommending”


5 star rating from ziben69 for Design Quality.

shmakvlad

shmakvlad Purchased

Hello,8theme support team.

I need a little help. Using the locotranslate plugin, I can’t find ‘Add to card’, ’select optoons’, ’clear’ elements (for optional products) to translate them into the desired language (Russian).

Most likely they are not there. Could you tell me in which file I can change the values ​​of these elements to the ones I need.

Thank you!

OlgaBarlow

OlgaBarlow Author Team

Hello,

These strings are related to WooCommerce plugin translation. So, go to Loco Translate > Plugins > WooCommerce > edit translation of your language. Also, if variation swatches option is enabled in Theme Options > Shop elements > Variation Swatches then don’t forget to create translation for the XStore core plugin (Loco Translate > Plugins > XStore Core ).

Regards

shmakvlad

shmakvlad Purchased

Thanks for the answer,

but it did not help. After changing the language of these elements (along the path of Loco Translate> Plugins> WooCommerce), the values changed on the product card page, but the values on the catalog page still remained the same.

The value has changed only for the element “select options”, but after pressing “clear” the new value is reset, and again the “select options” becomes.

The xstore core plugin doesn’t have these values at all.

SHOP PAGE – BAD https://drive.google.com/open?id=1TtScug_hEtD-rBYUPlP-mgsKLLq2zUeL

PRODUCT PAGE – GOOD https://drive.google.com/open?id=1BBPtxHhXqG3885qIXQnyAllnEWuT4hGF

CASH CLEANED

Thank you.

OlgaBarlow

OlgaBarlow Author Team

Hello,

Core plugin includes these strings:
select options http://prntscr.com/nelczm
clear http://prntscr.com/neldfr and it works fine https://gyazo.com/79c062cbc130adf66072dddcbeb6ed9b

Regards

tachov

tachov Purchased

After updating, product information is duplicated?

https://prnt.sc/neuyqs
Rose_Tyler

Rose_Tyler Author Team

Hello,

Please submit a topic on our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/

Regards

tonycraig

tonycraig Purchased

Hi – On my single product detail page, how can I add elements below the product description – like your demo page has: https://xstore.8theme.com/product/product-classic/

My page looks like this: http://www.healthykidsmattress.com/product/pure-echo/ Also – how can I get rid of the Menu and the Contact us section on my page?

Thanks!

Rose_Tyler

Rose_Tyler Author Team

Hello,

Here are screenshots from our demo – http://prntscr.com/nf4ilg http://prntscr.com/nf4iuz
You can create a static block and set it as “Additional custom block” for product – http://prntscr.com/nf4jal
Appearance > Widgets > Prefooter area.
Also, watch our videos – https://youtu.be/1Nu49dskD1Q https://youtu.be/4SfPPuwPCVI
If you need any further assistance, submit a topic on our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/

Regards

tonycraig

tonycraig Purchased

Hi – What is the best way to add a newsletter sign up (preferably MailChimp) like this to the home page: https://puu.sh/Di3Ik/c5635f6a1e.png

Rose_Tyler

Rose_Tyler Author Team

Hello,

Create the desired form using Mailchimp for WordPress plugin and add the form on your page via shortcode or element. Use custom CSS code to change styling of the form. Also, read our documentation – https://xstore.helpscoutdocs.com/article/91-mail-chimp-form-custom-styles If you need any further assistance, submit a topic on our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/

Regards

Rose_Tyler

Rose_Tyler Author Team




“One of the most amazing support engineers! Keep up the good work”


5 star rating from Arjan1985 for Customer Support.

Kader26

Kader26 Purchased

Hello (Google translation)

I know that my support period is over and so far I have never needed to ask for help. But I encounter a particular problem. The widget bar overlaps in the content of the articles (and in other places, it is then is still very misaligned).

How to solve this troublesome problem? Thanking you in advance for your response and for your support. Best regards,

Rose_Tyler

Rose_Tyler Author Team

Hello,

Please contact us via form on this page https://themeforest.net/user/8theme , provide URL of your site and temporary wp-admin access.

Regards

I purchased the theme today after seeing you advertise 24/7 live chat support BUT currently the only support is to submit a message and wait (I am still waiting for a reply). I even looked through your forums and on numerous occassions other customers have asked the same question as me, but there is no clear solution offered. I submitted a ticket to themeforest for a refund, please process it as you have falsely advertised the support you provide customers.

Rose_Tyler

Rose_Tyler Author Team

Hello,

We provide live support on the support forum https://www.8theme.com/forums/xstore-wordpress-support-forum/ and via emails. Reply time depends on the number of requests from users. Take my apologies if you faced delay with answering. We’ll do our best to speed up the time of the reply. Your topic got a reply. Please check.

Regards

OlgaBarlow

OlgaBarlow Author Team

Hello,

Besides, answer to your question you can find even in comments area here, on ThemeForest with very clear answer about reset of the demo content https://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546/comments?page=105&filter=all#comment_21553597

Regards

hello there, for the products gallery images on the home page there are some of them (not every time the same photos) that doesn’t appear in specially if the user use ios system. It appears only the arrows to go to the next photos. The next photos is it visible. Only the main photo is not visible. How can I solve it? There is a possibility to set only static photo not a slider for the Icons (thumbnails) of the products gallery? thanks https://prnt.sc/ngcv03
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