Discussion on XStore - Multipurpose WooCommerce Theme

Discussion on XStore - Multipurpose WooCommerce Theme

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Hello, I want to edit the product page but it tells me that Elementor cannot edit this page, it tells me that I have to have Elementor Pro, how is it possible that they sell a site that does not have the necessary tools and plugins to make it work? I have already followed the instructions that you have suggested to other users who have the same problem and it still does not work How can you help me in this?

Hello there,

I’m facing a problem with Woocommerce when I’m updating an order status from completed to on-hold for example. It’s always giving me “There has been a critical error on this website”. I disable your Xstore Core plugin, everything is working fine. Noting that it takes the status update after I refresh everything.

The theme has been updated to the latest version.

Please advise?

Hello,

We’ve checked and do not see this problem on our test site.
Please contact us via form on this page and provide a video of the problem – https://themeforest.net/user/8theme Also, provide URL of your site and temporary wp-admin access.

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kpto

kpto Purchased

The themes look fantastic. But the information available is totally insufficient. The information available in videos is very brief. Please make more videos on the whole process of editing all the store options.

Rose_Tyler Author Team

Hello,

Thanks for the request.
Please use form on this page – https://themeforest.net/user/8theme to contact our team and get assistance, describe in more detail what exactly theme options were not clear and what exactly videos you would like to see.

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Hello, Do you have demo with shop product list with Filter on top page with checkbox ?

Rose_Tyler Author Team

Hello,

Thank you for your interest in our theme.
Please check this one – https://prnt.sc/jXub5p_t8hTp https://xstore.8theme.com/demos/wedding/product-category/woman/?view_mode=list Similar filters can be set for any of our demos.

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cruelladv

cruelladv Purchased

I am using the Handmade child theme because I wanted to the slider, but it says it isn’t found. How and where do I enable this slider? Thank you

Rose_Tyler Author Team

Hello,

Thanks for using our theme.
Please contact us via form on this page – https://themeforest.net/user/8theme Provide URL and temporary wp-admin access, so we can take a closer look and help you.

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kazisabit

kazisabit Purchased

1. Infinite pagination plugin not working in shop page. 2. Position of Sale badge on on product page can’t be adjusted and by default sale badge position is almost in the middle of the picture (which ruin the main picture) 3. I want add 6 option in mobile menu which is available in amp version but when i Try to add 6 option in non amp version it creates slider. 4. Product video serial cannot be edited. Other photo push the video to end. So customer have to go through all the photo to get product video. 5. single shop page floating items not detected. sometimes floating items cover the add to cart button 6. Mobile hover menu not working on hover. It always display hover menu on shop page. It should only show when hover on phone and hover menu position cannot be edited. Almost in the middle of the photo. 7. Media galary not working. I have inserted youtube video link but not playing. 8. Home page components always lazy loads inspite of turning off lazy load option.

Please solve these problems or i will apply for refund.

Rose_Tyler Author Team

Hello,

Thanks for using our theme.
1/ You need to set correct settings – https://xstore.helpscoutdocs.com/article/65-woocommerce-infinite-scroll-and-ajax-pagination-settings
2-8/ Please submit a topic on our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/ , provide URL of your site and temporary wp-admin access via the Private Content area, and you will get assistance.

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Hi,

I’m working on a shop for customer but for now I’m doing it on my server, in future I want to migrate this shop to customer’s server. Will there be any problems with activating theme? Or how can I do that?

Rose_Tyler Author Team

Hello,

Thanks for contacting us.
1 license of the theme can be used on 1 staging site + 1 live/production site = 1 end project. If you want to get a new installation and face the activation limit error, contact us, so we check and reset activations for you.

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Rose_Tyler Author Team

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hqin

hqin Purchased

Hi, for prodcut description, there includes “table, ,tr, td”, is it possible add “border” for them? eg: https://bit.ly/3Ox0bjz thx

Rose_Tyler Author Team

Hello,

Try to add the next code in Theme Options > Theme custom CSS: .tab-content table, td, tr { border: 1px solid #e1e1e1; padding: 10px !important; } .tab-content table p { margin-bottom: 0px; } .tab-content .shop_attributes th { padding: 10px !important; }

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hqin

hqin Purchased

thx

Rose_Tyler Author Team

Hello,

You’re welcome! Have a nice day!

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hello,

impossible to receive answers to problems on https://www.8theme.com/. Impossible to modify the articles, I just have a blank page.

Good reception

Rose_Tyler Author Team

Hello,

Sorry for the delay in answering. Answered. Please post new questions via the forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/

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hello

I changed the product correctly, but I continue to see this, yet I modified everything and it is like this for all modified products.

Good reception https://i.ibb.co/WV5ty3b/00.jpg

Rose_Tyler Author Team

Hello,

Go to Elementor > Settings > Post types > enable editor for Products and Static blocks, then edit mentioned content using Elementor.

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Hello there! I have just done the recent updates for theme and woocommerce. The filters in the left menu of my product pages are no longer displaying on desktop. The icon is there like on a mobile – so you have to click that to see the filters.

Can you guide me to reconfigure it correctly? Thanks!!!

Dismiss my message, I deleted the cookies and it was solved!

Rose_Tyler Author Team

Hello,

We are glad that you sorted it out.
Have a nice day!

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Hello,

Installing the theme from the uploaded file: themeforest-ipCMcdt9-xstore-responsive-woocommerce-theme.zip Unpacking the extension archive…

Installing the theme…

The archive could not be installed. The theme does not have a style.css file.

Theme installation failed.

Rose_Tyler Author Team

Hello,

Go to the Dashboard > Products > Categories > edit category > add Thumbnail image. Images of categories can’t be imported, so you need to manually add image for every demo category, or delete them and add your own product categories. Also, here is our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/ Please post new questions there.

Regards

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perfect; Thanks a lot

OlgaBarlow Author Team

Hello,

You are welcome.

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nodos Purchased

Hello,

Pls!! how to change button color?

https://prnt.sc/TPO_bXYBrR7Y

Thanks!

nodos Purchased

and how to remove this background?

https://prnt.sc/n7xh8pXyXVJy

thanks!

OlgaBarlow Author Team

Hello,

Thank you for using the XStore theme!
Please, submit a support request here https://www.8theme.com/forums/xstore-wordpress-support-forum/

Our support staff will check and help you.

Regards

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the dokan plugin is not working with the woozone plugin

OlgaBarlow Author Team

Hello,

We are not developers of these plugins, so unfortunately, we can do nothing with the compatibility issues because we are theme author and we are not able to edit plugins code. You need to message plugin authors about this.

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so for what reasons do you create a demo dokan multivendor Martplace

OlgaBarlow Author Team

Hello,

To show that theme supports that plugin and theme is compatible. But we are not responsible for all the bundled plugins.

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Hello,

I would like to know if this theme can support more than 400 items, because it is called minimal electronic https://xstore.8theme.com/elementor/demos/minimal-electronics/ thank you for your reply

See you soon

hello

I tried the installation again, everything went well.

template images not showing

Rose_Tyler Author Team

Hello,

Go to the Dashboard > Products > Categories > edit category > add Thumbnail image. Images of categories can’t be imported, so you need to manually add image for every demo category, or delete them and add your own product categories.
Also, here is our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/ Please post new questions there.

Regards

SUPPORT CONTACT FORM THEME DOCUMENTATION

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I keep my plugin/themes upto date and i m using cloudways as my hosting then too from last month someone somehow injected my website with malware you can check it using this link https://sitecheck.sucuri.net/results/www.sethjidryfruits.com

can you help me fixing this issue?

Rose_Tyler Author Team

Hello,

We are sure that our theme and plugins do not include any viruses or malware code. You can download original files from ThemeForest (full theme package with plugins) and check. If you found a virus or your antivirus found any malware code, we would recommend you to contact your hosting provider to scan whole the WP installation, maybe DB to remove the injections and protect your site for the future.

Regards

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Dewayne

Dewayne Purchased

Disappointed in this theme. The static blocks are not editable with Elementor. Why would this not be the case? All editable areas should be able to be modified and changed using Elementor. Woodmart does and amazing job with this why cant you?

Also there is no site wide color change? It seems every element on the car parts site needs to be change individually. what a waste of time. This theme has a lot of options but lacks some basic things

Rose_Tyler Author Team

Hello,

Thanks for using our theme and for contacting us. Go to Elementor > Settings > Post types> enable the editor for static blocks and products. Read more in our documentation – https://xstore.helpscoutdocs.com/article/47-static-blocks
Elements on site have their own color settings, that allow to set colors depending on your needs, if you can’t find where to change anything, just contact our support team - https://www.8theme.com/forums/xstore-wordpress-support-forum/ and you will get assistance.

Regards

SUPPORT CONTACT FORM THEME DOCUMENTATION

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crackled Purchased

Hi. How does the Variation Gallery work? I see an example of a product with a variation gallery here: https://xstore.8theme.com/elementor/demos/minimalist-outfits/product/wooden-white/, but can’t see how it differs from any other product. Where is the ‘gallery’ for variations? I can’t find any reference to it in the docs. Thanks

crackled Purchased

Ah! I understand now. Thanks very much.

crackled Purchased

Can the gallery be put in a toggle or similar? I have a lot of variations and it will make the page look really cluttered if all the variations are displayed by default. Thanks.

Rose_Tyler Author Team

Hello,

You’re welcome!
Edit Attribute > Type – https://prnt.sc/nKCoyPCMrC7e
Here is our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/ Please post new questions there, and you will get assistance from our support team. Thanks in advance.

Regards

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manugut

manugut Purchased

Hello, I try to put my code in the cantabria.app domain, and it won’t let me, it tells me that it’s only one project, it’s not in more places, my project is that.

Rose_Tyler Author Team

Hello,

Thanks for using our theme.
Please contact us via form on this page – https://themeforest.net/user/8theme and provide your purchase code.

Regards

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