Discussion on XStore - Multipurpose WooCommerce Theme

Discussion on XStore - Multipurpose WooCommerce Theme

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extremely slow theme, i have read 100,s of comments that the theme is slow, very slow infact, but the theme developers are not ready to acknowledge. i have tested on multiple servers, siteground, hostgator etc, once i change the theme to twentytwelve, is becomes fast, common guys acknoledge that your theme is slow and make is fast, i have purchased 3 lics, and running on 3 websites, every where its slow.


Page speed depends on many factors and theme is not just the 1 reason why your site is slow. You need to improve the content (especially images), make sure that your hosting has good results and then don’t forget about cache plugins to optimize theme results. 1) We checked your sites and server response time is almost 4.3 sec. If you want to have the quick site you should improve this and it’s related to your server, not to our theme.

2) You are using large images for the catalog in WC settings without needs because then these images are reduced by CSS to the smaller size.

3) You are using the old version of the XStore theme. We made speed improvements in version 4.0. I think you need to update theme to latest version.


I have purchased your theme, but when i have installed on my domain, website load time is too much slow. you may check my domain www.eshoppingbug.com


General site speed depends on many factors, not just on theme because our theme is fully optimized. I can give you just the main tips but every site is individual. Below you’ll find the main of them:

1) Plugins. When you have multiple plugins installed and activated on your site, it may slow it down. So, please, keep enabled only those plugins that you really need for the correct functioning of your site and disable all the plugin that you don’t use.

2) Caching. The most important part of optimizing your site is caching. Combine cached page with gzip compression to get better results. We recommend using W3 Total Cache. Read the beginners guide to setting up W3 Total Cache plugin https://premium.wpmudev.org/blog/w3-total-cache-settings/ Also, WP Rocket is a very good plugin, but it’s paid.

3) Images. Use optimized images only otherwise you will have big images and slow loading time. Do not upload larger images than what is needed. When you use image editing tool like Photoshop don’t save images without using the option “Save For Web”. There are different ways on how to compress images. Use special services or WordPress plugins to optimize your images for decreased loading times: – tinypng.com – Compressor.io – Kraken.io – Ewww Image Optimizer – Smush Image Compression and Optimization plugin

4) Server/Hosting. Sometimes slow speed can be a result of your hosting service. If you have checked the above items and the site is still slow, the most likely it is a server/hosting issue. Contact your host and discuss it with them. Because even with the default WP theme site speed could be slow.

Also, you can find information about our Speed Optimization options here – https://xstore.helpscoutdocs.com/article/39-main-theme-options

In case you need professional help with site optimization you may contact wpkraken team because unfortunately, that is outside the scope of our support.


Hello, I ask you for a refund it’s the first time i do that, sorry but the theme is too slow. regards

Hello, it’s take me so long time to recognize issue. If opcache is on on php server your theme is very slow down. Do you know why?

Hi. We have updated the theme BUT now the Mega Menu and the Columns have dissapeard. We cant find the Mega Menu that once was there, and this is slowing our work schedule. :( Plis tell where the Mega Menu is. TX.

Hi. I installed x-store template and live search results are very slow to appear . I would like to know reason why and if is possible to make search results immediately visible . Like in your demo…

Hi, how are you? I have two purchases of the theme. In which I updated it works slow, very slow and does not show the amount of products added when posing on the shopping cart. Is it possible that if I return to import the theme work faster? The images were optimized.

I thought about returning to pay the support to help me, because it is urgent, however I do not know if they could check on the site why it works so slowly and why it does not show the summary of my products added to the shopping cart.

After updating the theme, the site has become very slow (verified with Google Page speed) and product images are not displayed on Google Crome. there is an error on theme-function.php line 171. Help please

“Delete JavaScript and CSS blocking rendering without content above the border”. Do you intend to arrange this option in the theme? He makes several requests and the loading makes him super slow.

Hi, i want to buy, but can you explain why this theme loading time too much slow http://prntscr.com/g5gcfc its not good for the visitor

Hello, I recently purchased this theme and I like it but sometimes it loads very slow and on occasion it gives me 500 Internal Server Error. I have PHP version 5.6, max_execution_time: no less than 180; memory_limit: no less than 128M; upload_max_filesize: no less than 40M. What else can it be?

Hi there,

Just purchased your theme and had a quick question. On your “Animals” demo, the total source code on the homepage is about 200+ lines. Installing that same demo on my recently purchased version of “XStore” provides about 1500 lines of code and very slow/laggy.

Is there a reason for this and/or did I do something wrong?



I’ve a problem that i can’t resoulve it. Here is my website


the pictures (4 pics) in the middle are loading slowly.

Can you help me?

Thank you

Hello, phyoto20000

Thank you for the comment and for choosing our template :)

Please, make sure you do not have any extensions installed that may slow down the site loading speed.

You may contact us at Support Forum with your site details so we may check them. https://www.8theme.com/forums/ Thanks


This theme is ridiculously slow


As you can see on our demos, XStore is not slow. Please submit a topic on support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/ or contact us via form on this page https://themeforest.net/user/8theme , and you will get assistance.



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After activating XStore Core plugin website is very slow

submited into forum https://www.8theme.com/topic/after-activating-xstore-core-plugin-website-is-very-slow/#post-238780

“Fantastic customer service that responds within the shortest time! And the theme is pretty great, with plenty of functions and possibilities. If i would suggest an improvement, it would be to make it a little faster, it might appear a little slow at times. But other than that, fantastic stuff! Keep an eye out for these guys =)”

5 star rating from Megabiters for Customer Support.

“Sopport was pretty good, sometimes slow other times extremly fast, i have put my webpage up and running in about a month so it was good for me, there are some bugs tho and the loading times should be improved, still i give it 5 stars.”

5 star rating from filiphdan for Customer Support.

Hi, your themes is very very VERY slow.... I had open ticket in support but yet to get reply, and i believe i’m not the only one who complaint for slow performance..if the issue cannot be fix, i would like to request for refund


We’re using the Xstore theme on our website. When we try to change something on the page, the Visual Composer freezes for 3-4 minutes. How can I fix this issue?

Hello. We do not use Frontend Editor. After changing something on Backend Editor Visual Composer freezes or becomes so slow. Thanks.


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