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extremely slow theme, i have read 100,s of comments that the theme is slow, very slow infact, but the theme developers are not ready to acknowledge. i have tested on multiple servers, siteground, hostgator etc, once i change the theme to twentytwelve, is becomes fast, common guys acknoledge that your theme is slow and make is fast, i have purchased 3 lics, and running on 3 websites, every where its slow.
can you please reply to this comment
Page speed depends on many factors and theme is not just the 1 reason why your site is slow. You need to improve the content (especially images), make sure that your hosting has good results and then don’t forget about cache plugins to optimize theme results.
1) We checked your sites and server response time is almost 4.3 sec. If you want to have the quick site you should improve this and it’s related to your server, not to our theme.
2) You are using large images for the catalog in WC settings without needs because then these images are reduced by CSS to the smaller size.
3) You are using the old version of the XStore theme. We made speed improvements in version 4.0. I think you need to update theme to latest version.
I have purchased your theme, but when i have installed on my domain, website load time is too much slow. you may check my domain www.eshoppingbug.com
General site speed depends on many factors, not just on theme because our theme is fully optimized. I can give you just the main tips but every site is individual. Below you’ll find the main of them:
1) Plugins. When you have multiple plugins installed and activated on your site, it may slow it down. So, please, keep enabled only those plugins that you really need for the correct functioning of your site and disable all the plugin that you don’t use.
2) Caching. The most important part of optimizing your site is caching. Combine cached page with gzip compression to get better results. We recommend using W3 Total Cache. Read the beginners guide to setting up W3 Total Cache plugin https://premium.wpmudev.org/blog/w3-total-cache-settings/
Also, WP Rocket is a very good plugin, but it’s paid.
3) Images. Use optimized images only otherwise you will have big images and slow loading time. Do not upload larger images than what is needed. When you use image editing tool like Photoshop don’t save images without using the option “Save For Web”.
There are different ways on how to compress images. Use special services or WordPress plugins to optimize your images for decreased loading times:
– Ewww Image Optimizer
– Smush Image Compression and Optimization plugin
Sometimes slow speed can be a result of your hosting service. If you have checked the above items and the site is still slow, the most likely it is a server/hosting issue. Contact your host and discuss it with them. Because even with the default WP theme site speed could be slow.
Also, you can find information about our Speed Optimization options here – https://xstore.helpscoutdocs.com/article/39-main-theme-options
In case you need professional help with site optimization you may contact wpkraken team because unfortunately, that is outside the scope of our support.
Hello, I ask you for a refund it’s the first time i do that, sorry but the theme is too slow. regards
Please try using the W3 Total Cache plugin to improve site speed. There are also many recommendations that could be found on our Forum https://www.8theme.com/reply/169282/
Hello, it’s take me so long time to recognize issue. If opcache is on on php server your theme is very slow down. Do you know why?
What version of PHP do you use? Could you tell us what cache settings do you have to allow us to reproduce the issue?
Hi. We have updated the theme BUT now the Mega Menu and the Columns have dissapeard. We cant find the Mega Menu that once was there, and this is slowing our work schedule. Plis tell where the Mega Menu is. TX.
Thanks for the comment.
In 4.16 theme version Menu options were moved into popup https://prnt.sc/idhhcf
I installed x-store template and live search results are very slow to appear . I would like to know reason why and if is possible to make search results immediately visible . Like in your demo…
It depends on your server response time. It sends the request to your server and if the response time is long, then results appear with the delay.
Hi, how are you? I have two purchases of the theme. In which I updated it works slow, very slow and does not show the amount of products added when posing on the shopping cart. Is it possible that if I return to import the theme work faster? The images were optimized.
I thought about returning to pay the support to help me, because it is urgent, however I do not know if they could check on the site why it works so slowly and why it does not show the summary of my products added to the shopping cart.
Please, submit topic on our support forum https://www.8theme.com/forums/ or contact us via contact form https://www.8theme.com/contact-us/ and provide link to your site, temporary Dashboard and FTP access. If you use CDN or server cache enable dev mode to prevent caching files and allow us to implement changes if it is necessary.
Load slow https://tools.pingdom.com/#!/dp24Cz/http://8theme.com/demo/xstore/bike/
Thanks for the comment
Please, mind that much depends on the server you will be using. The external plugins also speed down the site loading speed.
If you entcounter any difficulties, we would be glad to assist you with the solutions.
Hope to see you among our customers!
After updating the theme, the site has become very slow (verified with Google Page speed) and product images are not displayed on Google Crome. there is an error on theme-function.php line 171. Help please
Please submit a topic on our support forum -https://www.8theme.com/forums/xstore-wordpress-support-forum/ Provide your site URL + temporary wp-admin access and our team will gladly assist you.
Thanks in advance.
Thank you for using our template
Most of JS the issues are caused by the plugin’s scripts. Please, contact us at support Forum with your site details and we will try to help you with some tips for site optimization. Thanks
Hi, i want to buy, but can you explain why this theme loading time too much slow http://prntscr.com/g5gcfc its not good for the visitor
Thanks for the interest in our template
To have good speed results, we recommend you to have a good server with good configurations. You may use the W3 Total Cache plugin to improve the results.
There are also many recommendations that could be found on our Forum. https://www.8theme.com/forums/
Hello, I recently purchased this theme and I like it but sometimes it loads very slow and on occasion it gives me 500 Internal Server Error. I have PHP version 5.6, max_execution_time: no less than 180;
memory_limit: no less than 128M; upload_max_filesize: no less than 40M. What else can it be?
Please, contact us on support forum or use support chat and provide temporary admin panel and FTP access. We’ll check what could be the reason of your issue.
Just purchased your theme and had a quick question. On your “Animals” demo, the total source code on the homepage is about 200+ lines. Installing that same demo on my recently purchased version of “XStore” provides about 1500 lines of code and very slow/laggy.
Is there a reason for this and/or did I do something wrong?
Thanks for the comment and for being our customer.
You may use cache plugin, for example W3 Total Cache, that we use on our demo.
I’ve a problem that i can’t resoulve it.
Here is my website
the pictures (4 pics) in the middle are loading slowly.
Can you help me?
Thank you for the comment and for choosing our template
Please, make sure you do not have any extensions installed that may slow down the site loading speed.
You may contact us at Support Forum with your site details so we may check them. https://www.8theme.com/forums/ Thanks
This theme is ridiculously slow
As you can see on our demos, XStore is not slow. Please submit a topic on support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/ or contact us via form on this page https://themeforest.net/user/8theme , and you will get assistance.
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After activating XStore Core plugin website is very slow
submited into forum https://www.8theme.com/topic/after-activating-xstore-core-plugin-website-is-very-slow/#post-238780
Thank you for choosing our theme!
Our support specialists will check and help you.
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Hi, your themes is very very VERY slow.... I had open ticket in support but yet to get reply, and i believe i’m not the only one who complaint for slow performance..if the issue cannot be fix, i would like to request for refund
Take our apologies if you faced any inconvenience using our theme!
Could you, please, provide us with link to your request on the support forum?
We’re using the Xstore theme on our website. When we try to change something on the page, the Visual Composer freezes for 3-4 minutes. How can I fix this issue?
Thank you for the comment!
Please, make sure you are using the Backend editor of VC plugin. Thanks
Hello. We do not use Frontend Editor. After changing something on Backend Editor Visual Composer freezes or becomes so slow. Thanks.
Make sure that you use the latest plugin versions https://www.8theme.com/download-plugins/.
Try to disable 3-rd party plugins and then check the problem.
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