Discussion on Xtrail - Extreme Sports and Outdoors Theme

Discussion on Xtrail - Extreme Sports and Outdoors Theme

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79 comments found.

grovercs

grovercs Purchased

Hello, I would like to know if there is any problem with wordpress 6.02, in the case of having it, if they have any update planned

Hello,

Thank you for reaching us!

The compatibility with block-based widgets (added in WordPress 5.8) was included in the latest theme update so the theme should work correctly on the latest version of WordPress.

Do let us know if you have any additional questions.



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grovercs

grovercs Purchased

Thank you, I proceed with the purchase a greeting

You’re welcome! Thank you for choosing our theme.



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The demo site doesn’t work. Do you have another link as a demo?

Hi there,

We’ve just checked the link and it is working fine. Maybe there were some current interruptions. Please check once again now. :)



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This page isn’t workingwww.trirocktrails.com didn’t send any data. ERR_EMPTY_RESPONSE

Hi, i’ve been trying to edit the pages with bakery page builder, and once i enable the front editor like its mentioned in the documentation. It gives the above error. What should i do ? I even purchased the bakery builder plugin license also. Please help me out as i have been trying to fix this for a long time.

Hi there,

The WP Bakery plugin came as bundled within the theme, and we, as theme authors, have purchased an extended license for it. So there is no need to purchase a license for this plugin.

Since the author’s dashboard is meant for general inquiries and pre-sale questions we would appreciate it if you could submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article.



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Hello, I would like to make some pre-sale questions related with the private area. I suppose that with the Booked Plugin and also with the shop, there will be a private area. I want to build a webpage for a sports club with members that pay per month and also pay for extra events. This kind of information will be all together at a private area? The forms for the booking plugin are automatically filled with the data from the member?

Hi there,

The Xtrail theme does have a My Account page that is related to WooCommerce and you could perhaps create different packages with Booked and Payments for Woo. You can check further in the following article. Please note that we haven’t tested this but we do hope that it could work as you want.

Do let us know if you have any additional questions!



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Hello, I have a problem with the dropdown cart. It’s impossible to save the option in Header Widget Area One

Hi there,

You are probably using the latest WordPress version. Please note that we didn’t include compatibility for the latest WordPress version yet and we are working hard on adding it.
You can try using Classic Widgets plugin as a temporary solution if you are having some issues on the latest WordPress version.

If you need any further assistance we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.



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This theme is incompatible with Wordpress 5.9. Causing my wordpress site to crash after the most recent wordpress auto-update. I am using Xtrail Version: 1.1.1.

Hi there,

Please try updating theme and bundled plugins to the latest version listed in changelog. To update theme and bundled plugins please follow instructions from this article – How To Update A WordPress Theme And Plugins. After you update theme all of the bundled plugins with available update should be listed in Appearance > Install Plugins.

We haven’t tested our theme with WP 5.8 yet, however you can try using this plugin as a temporary solution if you run into issues with widgets on the latest WordPress version.

WP 5.8 introduced block based widgets feature, so we do recommend using this plugin which reverts widgets back to classic as a temporary solution until we add compatibility with block based widgets.

As we do not have enough information in order to help you, and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center contact us through this email, and include your purchase code and URL of your site in the email, and one of our support agents will check this and assist you further. Thank you.



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albpozo

albpozo Purchased

Hi, I have the theme for some time now working fine. Now I want to add future events for people to see and book, but the date of the event must be past, or the event is “programed” and not public. Is it possible to make future events visible to book in the events list? Thanks for the answer.

Hi there,

The date in the event list is the published date of the post. You can hide this date and add the future date in the title of the event or description. Unfortunately it is not possible to set published date to future dates.

You can also try setting up a Timetable as explained in this article – The Ultimate Guide to Timetable Responsive Schedule.

In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.



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Hello, very nice theme. Just a few questions: do i need to install a demo? If so, will this overwrite the database on a site that already exists? What would be the solutions? Is it possible that you reproduce a page like the home page by hand and the other pages “our services” etc? In order to avoid overwriting the present database and to avoid installing the demo? Thank you very much for your return because we would like to install it for our hiking site but without having any problems for the installation of this theme.

Hi there,

We, what you can do, is to install the theme to your domain and to local installation. Because if you wish to use the theme and its functionality you need to install it on your domain, but you do not need to import the demo content and you can simply copy over the pages that you find and wish to use from the local installation.

We hope this is clear and let us know if you have any additional questions.



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Thanks for your advices. I will be ordering it very soon. Have a good day

Hi there,

Glad we could help! :)



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Hello, I’m searching for outdoor WP theme and yours is one of those I like. Is it possible to integrate with Fareharbour? Is there an advanced search for the tours, with filters where I can select for example the locations and the activity (like the one on this website https://www.outdoorportofino.com/en/)?

Looking forward to your reply!

Best regards, Mike

Hello Mike,

Thank you for taking an interest in Xtrail theme!

We didn’t test Xtrail theme with Fareharbour so we really can’t guarantee compatibility. Please note that this theme comes bundled with Booked plugin. Advanced search for events, unfortunately, doesn’t exist within the theme.

For more info about theme options, feel free to check theme docs.

If you have additional questions, let us know.



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jgujgu

jgujgu Purchased

I’m interested in your theme. I really like the thematic effect of the mountains moving inwards. Are those images customizable?

Hi there,

Thanks for taking interest in our theme.

The effect of the mountains moving inwards is achieved with “Perspective Scroll” shortcode which allow adding/changing images in shortcode settings as shown in screenshot.

If you have any additional questions please let us know.



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Hi Please can you inform me if your booking plugin process online payment ? Thanks you

Hello,

Thank you for taking an interest in Xtrail!

Take a look at this article from the booked plugin documentation for more info about adding payments and let us know if you have additional questions. :)



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Hi, So this booking plugin is included in your theme, I don’t have to download any one more plugin ? Salutations

Hello,

The Booked plugin comes bundled with the theme.

For payment, you can use WooCommerce with the Booked Payments add-on to support paid appointments, but please check this with the plugin author.

Do let us know if you have any additional questions.



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Hi! I was hoping to change the color of the accordion tabs via css so that I can have different accordions in different colors. Is this something I can be helped with? Thanks.

Hello,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.



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Hi! How can I change the digit outline color in the “counter” element. I am only seeing how to change the fill color and there is a black outline around the digit. Thanks!

Hello,

Thank you for reaching us!

We can provide you with a custom CSS code for this purpose. Edit the color value and paste this code to Appearance > Customize > Additional CSS https://prnt.sc/1nbo45n:

.qodef-counter-holder .qodef-counter {
    -webkit-text-stroke: 1px #ff0000;
}
If you have further questions, or need additional help, feel free to submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.



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Hello, I wanted to know if the 4 premium plugins were free for life when you buy the theme? Or is it a year if we don’t renew the support? thank you

Hi there,

Yes, the price is a one-time payment. You will get 6 months of support, and you can always renew your support should you feel the need.

Regarding the demo, importing it might overwrite your already existing content. It would be best to import the demo on a local WordPress installation, and copy the content you like on the main site.



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Thank you for all your answers. This bothers me a bit because I would have liked to have installed the demo without having to work the pages :( if you have other solutions, I’m interested, thank you again for all your answers and bravo for your work

Hi again,

Unfortunately no, if you already have some content on your site, this is the safest way.



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Hi, does this theme work properly with wp 5.7? Is there an update coming?

Hi there,

Our theme is compatible with the latest version of WordPress. See this article: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360012629137-Issues-With-The-New-WordPress-5-5-5-6-and-5-7-Updates-And-How-To-Solve-Them

We can’t tell exactly when it is going to be released, but our developers are working hard on preparing updates for all our themes, and we will release them one by one. We hope that update will be available soon.

Let us know if you have any additional questions.



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Hi Select-Themes, How may enable cart button icon in header for Mobile device? Is a element necesary. Thanks.

Hi there,

In Appearance >> Widgets, add the Xtrail WooCommerce cart widget to the Mobile Header widget area: http://prntscr.com/116f67p



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Thanks by his fast answer. Xtrail is a great theme.

You’re welcome!



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How do I remove the loading screen? Thanks!

Hi there,

Please submit a request on our helpcenter and one of our agents will assist you. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket



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Love this theme! Where can I find the Adventure Awaits hero banner (slider) on the demo homepage? Thank you!

Hello there,

This Adventure Awaits hero banner used on landing page is created using Perspective Scroll shortcode ( please see screenshot ).

In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you.



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Hi , First thank you for your theme :) Nice job.

But I have two questions:

How can I change de texte color of the menu TEXTE hover ? I can change the yelow background in pink for example but the black texte don’t change when I put white in the option theme…

and the second how can I change the hover color of the button contact form ? I have the same problem , I can change the color button background in CSS but I cant change de texte color hover?

Thank you .

:)

Hi there,

Thank you for your kind words! :)

Please since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

Thanks.



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Can I use other options of each product? like colors to choose, sizes?

Hi,

Thank you writing in and taking interest in our theme.

Colors or sizes for products can be set as attributes. Please check the official WooCommerce documentation for product attributes in this link. In case that you wish to set up variable products please follow instructions from this link.



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Hi there,

Thanks for taking an interest! You can always create variable products which is a default option within WooCommerce.

Do let us know if you have any additional questions.



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