156 comments found.
We can’t create or edit a post with this theme. The developer should consider an update. It’s been 03 months that I can’t publish anything on my website.
I am getting this error message on all of my product pages… it’s underneath the product decription…
Warning: sizeof(): Parameter must be an array or an object that implements Countable in /customers/9/2/7/shackwrap.co.uk/httpd.www/wp-content/themes/xsport/woocommerce/single-product/meta.php on line 17
Can you look a the product page https://www.shackwrap.co.uk/shop/crank-wraps/ and tell me why this is happening please?
I Have purchased the theme and have some issues with Yellow Pencil. I have a blank page when trying edit a page. Same for WPBakery for front end edition.
Hi Please use support forum and our support team help you https://support.templines.com/ Thanks
I have purchased, recently updated wordpress and the theme has some things not working in the admin section. I extended my support but still do not have access to the support and I have emailed for assistance. frank@mediapillars.com
Hi. Please check now https://take.ms/FGDjQ Thanks
We can’t customise after activating your theme. It shows blank screen. it’s ok with other theme.
Hi Please use support forum http://support.templines.com/ and our support team help you . Thanks
i have tried to register for support but cannot do it i am going to can this theme and ask for a refund….....it has been nothing but trouble since we purchased so am officially asking for a refund
You are already registered in the support system , you just need to log in using your envato account . Thanks
WPBakery Page Builder is not working with your site and Word Press will not allow install of it until it is fixed. WPBakery Page Builder is causing sites to shutdown! What can you do about it?
Hi Please use support forum http://support.templines.com/ and our support team help you . Thanks
Please extend your support period and our team will help your. Thanks
Why did you delete my comment was it true and not working on your behalf? That is crooked and misleading to people.
The theme has been tested and works well with the latest version WordPress and WPbakery . You have been using the theme for more than two years and during this time there may have been many updates that may affect the site’s performance but we continue to diligently issue updates for you and do provide support if you have any problems . Please extend your support period and our team will help you find a solution . Thanks
I updated your theme and the new version of WP Bakery and that is when the server went down. They had to stop and shut off the file JS_composer.OFF now. Everytime I click on update for WP Bakery because this is a needed file for this theme it shuts down the server. I have to call them and they have to turn OFF that plugin.
I checked again and everything is fine . Please follow my recommendations before this if you need help . Thanks
I have uninstalled and reinstalled this theme 3 times and each time WP Bakery is crashing the web site.
Please extend the support period and our team will help you . Thanks
Dear, I have extended my support but on your forum it still states Support Period Has Expired – kindly review as I need urgent support – Thank you.
Hi. Please try now. Thanks
Dear,
Since the recent Wordpress update I get following error notification in the WP-Admin. Kindly advise.
add_submenu_page was called incorrectly. The seventh parameter passed to add_submenu_page() should be an integer representing menu position. Please see Debugging in WordPress for more information. (This message was added in version 5.3.0.) in /data/sites/web/www/wp-includes/functions.php on line 4970
Warning: Cannot modify header information – headers already sent by (output started at /data/sites/web/www/wp-includes/functions.php:4970) in /data/sites/web/www/wp-includes/functions.php on line 6013
Warning: Cannot modify header information – headers already sent by (output started at /data/sites/web/www/wp-includes/functions.php:4970) in /data/sites/web/www/wp-admin/includes/misc.php on line 1252
Warning: Cannot modify header information – headers already sent by (output started at /data/sites/web/www/wp-includes/functions.php:4970) in /data/sites/web/www/wp-admin/admin-header.php on line 9
Hi Please use support forum http://support.templines.com/ and our support team help you . Thanks
Hi there
I need support, because the footer is broken. But when I’m verifying my purchase, then I got the message that the item is already verified by another user???
You can see my purchase, what’s wrong?
Hi. I deleted your old support account , you can try logging in now . Thanks
Another Xtreme Sports – WordPress Theme Happy Buyer !!!
I renewed my support so I have 6 months of extra support. When I want to answer on my topic on http://support.templines.com I can’t do that because it says: Support period has expired. What do I have to do?
Hi. Please try now. Thanks
I still have in red next to my name ‘support period has expired’...
Please try now. Thanks
Hello,
I try to put a description in the labels produced but this one doesn’t appear … Is it possible to make it appear?
Thank you! Have a good day Yoan.
Hi Please use support forum http://support.templines.com/ and our support team help you . Thanks
Hi, can you please tell me how do I make the child theme css the last one to be loaded?
Hi. Unfortunately, I don’t know what you mean . Thanks
Hello,
1. Does this theme support Polylang? Can I have Thai and English website?
2. Does it come with a booking system, for booking classes?
Thanks
Hi. We are working on a fix , please wait . Thanks
Support forum is available again , sorry for the temporary inconvenience . Thanks
Hi, where is this text located in the php files?http://prntscr.com/n34cu5 thank you:)
Hi. wp-content/plugins/pixtheme-custom/shortcode/shortcode.php Thanks
Hi , in order to change the text above from “VIEW BIO” to “VIEW MORE”, I have created 2 languages files -> http://prntscr.com/n5fvs5. is that the correct way?
You have to do this for the plugin pixtheme-custom . Thanks
thank you , by that you mean to open a languages folder with en.po and mo, in the plugin pixtheme-custom folder?
To translate your website please use Loco Translate . Thanks
thank you , on which PHP file can I change this http://prntscr.com/n5px1p .
Please create topic here http://support.templines.com/ and our support team will help you . Thanks
Hi , how can I have the same slider templates as in the your demo?
Hi. The slider will be installed along with the demo content import . Thanks
hi, the new version it is compatible with 5.1.1 of Wordpress ?
Hi. Yes but please update page builder . Thanks
ok, thanks !
thanks
Hi. Please add your Google API key in Events settings – Api .
Detailed guide for users of the standard Google Maps JavaScript API
Thanks