419 comments found.
Hi, I am having massive troubles with the Hybrid Composer. When editing an existing page and saving, I can only see code. When switching between Classic and Composer mode, the whole page dissapears. When duplicating any page, I will get an empty page instead of a copy. Deactivating all plugins leads to no difference. I updated Wordpress, Y-Theme, Plugins. Nothing changes anything. Even copying the code and inserting it in an empty page leads to a blank page when saving. Pls help!!! Thanks and best regards
Hi,
Can I kindly ask to renew the support? Unfortunately it’s expired and you need to renew it to get support. You can also hire us for $30.
Thank you!
How to install y theme and how to use it.
Hybrid Composer is not work
HI! is this Y Theme compatible with Word Press 6.01 thanks!
I am using a page with 2 code blocks within the same section. Using a mobile phone everything is showing fine, however using any webbrowser on PC or Mac the page is static, not allowing to scroll down past the first code block (which is showing correctly) and as such the second block is not showing on PC/Mac. In the page HTML the code for both blocks is showing so I think its just the scrolling issue… How can I fix this?
Hi, please send the page link with the problem to support@schiocco.com and I’ll check it. Thank you!
I am facing a problem with the album container / gridlist: There is a “back to album” button on top of the list pictures which does not do anything. Does it need special settings somewhere to get back to the album list?
... Album list
Hi, please send the page link with the problem to support@schiocco.com and I’ll check it. Thank you!
I am using the elegance-apartment skill of y-themes and was trying to add WPML multi-language. As I ran into problems I contacted WPML support and they said that the hybrid composer page builder plugin is not compatible with WPML?
They were asking me to forward a contact link to you to make the theme WPML compliant for free : https://wpml.org/documentation/theme-compatibility/go-global-program/
Full email received: I’ve checked and I’d like you to know that the “hybrid” composer page builder plugin is not compatible with WPML.
I would strongly suggest you ask your plugin/theme author to please contact us here: https://wpml.org/documentation/theme-compatibility/go-global-program/ where our Compatibility developers will help them make their product 100% compatible with WPML for free.
For now, you can disable the translation editor and translate using the native WordPress editor instead.
To do that you need to edit the pages and find the “languages” section. there you’ll see a “switch”, please turn it “off” as shown in the attached screenshot, and proceed to translate the page.
Thanks! Kor
I confirm WPML is fully compatible with Classic mode. Go to WPML settings and check classic mode.
Thank you!
Hello, there is a way to hide a section? in home page(full page) i created 6 section (conteiner), i need to hide one (no clear) for reactivated in second time. there is a way? thanks
Hi you can try via CSS or click the “gear” icon on the top right of the section to open the Settings Box and check class “hidden” but I’m not sure if it works.
Regards
I check class ‘hidden’ and section hide in desktop mode, but it still visible in mobile view. There is a way to hide in mobile version? thanks
Check hidden-sm. hidden-md as well
i check hidden-sm, hidden-lg, hidden-xs, hidden -md, but it still visible in mobile version
Hi, please send the page link with the problem to support@schiocco.com and I’ll check it. Thank you!
Hello- I bouth the full Word Press version of the theme and according to the documentation, the Slider Revolution plugin is included in this license… yet when I use my purchase license it says I am unable to register this Slider Revolution or the License is invalid… 37a08746-c3e6-4a3f-b05f-b7e090a70e87
Is there a different Slider Revolution license I need? Please advise,
Hi
Use it without license, it is not required.
Thank you!
Hi- If I was able to use it , I would not have sent you the note. I am unable to edit the Slider because the plugin is not registered. When I try to register it, it says that my Key is invalid. I would send you a screen shot if I could on here.
Hi, again, you can not register it. Use it without license. You can edit all the sliders of the demo, only premium and new sliders requires a license.
I don’t believe I understand what you mean. I am not able to edit it.. It is requiring me to have the license. I am unable to EDIT any of it. I was not trying to upgrade. I was tying to edit the Demo, which by the way, makes no sense when I bought the complete license.
this is impossible, please send WP accesses (login link, user, password) with administrator privileges to support@schiocco.com and I will check. On the message add also a reference to you(Envato username or comment text/link). Thank you
I cannot find the Elegance demo in the download file… nor any other demo? Demo import: To download the demos go to Apparence Theme options Demo import panel
this is not working ??
Hi, thank you for the purchase, what do you mean for it is not working? Make sure you have PHP 7.4 and not PHP 8.X Regards
I’ve been to Appearance>Menus, Appearance>Theme Options>Menu, & Appearance>Customize>Menu, and I’m unable to find the active menu that was imported with the Demo of this theme:
http://themes.framework-y.com/y-theme/dark-agency/on my site:
CodelyticsHQ.com
I just want to edit it. Can you please tell me where it is???
Hi that menu is on Edit page on right. If you do not see it go to Appearance > Theme options > General and on bottom check “Disable Gutenberg” or installed the plugin WP Classic Editor and try again. Thank you!
Thank you soooo much!!! Previously, there was a menu pane on the right, but did not have ANY options for the locations. I disabled Guttenberg as advised, and it’s there. I greatly appreciate the help. Side note: I really like this theme and it’s lack of clutter. Nice work!! Ty again!
Thank you!
Hey…I responded a little prematurely. While I have the menu there, it only provides a space for the “menu item name,” how do I change the paths/urls/sections/etc?
From section ID. Check http://wordpress.framework-y.com/documentation/fullpage-documentation/
I understand how to set ids for links. My point is there is nowhere to put that information or change it. Look at the link you sent me…where are the addresses for each link??
Again, the address is the section ID. The menu is automatic, you can not set the link. Regards
So you have link addresses with no way to edit them??? Seems silly. What menu is the demo menu so that I can build it correctly?
You have confusion here. Please take your time to do some test with section ID and you will understand. Regards
I KNOW section IDs. I’ve moved the sections around, so I need to edit the menu…meaning where each menu item points and the order.
You have no space for the url or section path on the screen.
It is not possible. Again, the menu is automatic. First menu item > First section. Second menu item > Second section….. Really simple. Regards
Continually being dismissive with “regards” b/c you didn’t provide an option for my changes literally takes your great product from a 5 start review to a 3 star review. “great product, but horrible customer service.” I’ll change the menu in the menu section and “guess” which it is…when you simply could’ve provided the information. REGARDS #dick
I really do not understand what you want. Or you do no understand what I write.
I need to change the addresses of my menu, whether by url or sectionID. There is no option for this. This is a basic web necessity, and I’m a coder. Not being able to do this or have a seamless path to it is ridiculous. I’ve deleted sections and rearranged them. I need to change the menu order and their paths. How do I achieve this?
Section ID changes the url, if it is not working please send WP accesses (login link, user, password) with administrator privileges to support@schiocco.com and I will check. On the message add also a reference to you(Envato username or comment text/link). Thank you
I created a user and sent an email with the information. Ty
hi I couldn’t solve this problem,”Theme options” is completely blank Hybrid Composer Plugin > Active
Try to switch to PHP 7.2 or 7..4. Thank you!
Salve ho acquistato l’aggiornamento del tema desidero sapere se si aggiorna automaticamnete. Slide revolution e compreso nell’aggiornamento? Non funziona bene: www.myhousepalermo.it Grazie
Salve, grazie! Scrivimi a support@schiocco.com e ti invio l’ultima versione di Slider revolution. Grazie!
Vorrei usare immagini ultre arge nelle icon box però non si riesce a settare la dimensione. Le immagini sono png 200×200px
Mi spiace ma non posso aiutarti in questo, sono personalizzazioni e non sono incluse nel supporto, ma se vuoi puoi acquistare un supporto extra. Grazie
In che senso? le frecce del menù dovrebbero essere automatiche, tra l’altro mi sono accorta che lo stesso problema c’è sui button se si usa lo style link
Hi, please send the page link with the problem to support@schiocco.com and I’ll check it. Thank you!
Salve sono sparite le icone dal menù e dgli icon box. Sto usando la skin minimal
Salve penso sia un plugin che hai installato, prova a disabilitare i plugin. Grazie
Ho provato ma il problema resta nel menù mentre negli icon box ora si vedono sia con i plugin disinstallati che riattivati
Allora per favore inseriscile nuovamente . Grazie
Salve, ho installato woocommerce ma nella pagina shop non appare nessun prodotto
Hi, thank you for the purchase, you need to remove the shop on the Woocommerce settings, then set it only on Theme options > List, please see http://wordpress.framework-y.com/documentation/woocommerce/
Thank you!
Grazie mille ora funziona
Grazie a te!
How do you enable the menu icons? Like the demo version? I uploaded everything, but it’s missing a lot of things (like the menu icons, the slider at the bottom etc.
You can check here https://aubergedeuxtours.qc.ca/test123/I wanted an easy theme to edit since they are not super computer literate so hopefully it’s not a huge fix.
Hi you set the menu icons from Appearance > Menu. Docs at http://wordpress.framework-y.com/documentation/menus/ Thank you!
Oh okay, thanks. And how do I register SR? Y Themes says it’s included which is why I bought it instead of the standalone theme and I am stuck behind one of the bugs which I need to update to fix but there’s no key at all.
Buongiorno, ho necessità di inserire il componente word press editor in una pagina ma non mi fa scrivere nulla
Hi, please send the page link with the problem to support@schiocco.com and I’ll check it. Thank you!
I’m trying to install this into a fresh WP 5.8 load, and it keeps saying I’m “trying to follow an expired link.” I just bought a new license for Y-Theme, so I can’t imagine what the problem might be. Any help would be appreciated.
Thanks!
Hi you need to upload it via FTP and then activate it later via wp. Thank you!
Thank you! What folder/directory to I need to upload it into?
wp-content/themes
As a .zip, or unpacked? I tried just dropping the ZIP in, and WP’s not recognizing it.
unpacked…please take your time to learn the basics of WordPress there are lot’s of tutorials online 
Please take your time to learn the basics of not being a condescending prick to your paying customers online—not sure if there are tutorials, but it’s just common sense. Also, this still isn’t working.
You’re right but installing a theme is a very basic thing and the support don’t cover it. You need to upload the folder y-theme inside the zip inside wp-content/themes and then activate it via Wordpress, if you’re not able to do it via can install the theme for you but there are extra costs. Regards
È compatibile con plugin Rank Math al 100%?
