This author's response time can be up to 2 business days.
I am instaled this theme but one plugin not installed.
This is the Plugin Name “cmssuperheroesv2”
This plugin activated error is coming “Page not coming 502 “
after this plugin deactivated webpage is coming.
I goto theme options I change the logo one alert is coming “Page Reload”.
Please its urgent for me & my boss is shouting me.
Thanks for using Yellow Hats.
Kindly send link+admin access to email: firstname.lastname@example.org
Thank you, we look forward to serving you!
We have discovered that posts are not loading on the mobile site. For example, the link ‘http://j2commercialdevelopment.com/commercial-construction-economic-outlook/ only shows three loading dots. How can we ensure mobile users are capable of viewing these posts?
I like this theme but I want to create the bi-lingual website in English and Arabic, This theme will support ‘RTL’ layout.
We do not support RTL.
Thank you for your interest in the theme.
I submitted a support ticket 2 days ago (#64) with no response. I notice you respond quickly to most comments here, maybe you missed ours? Please respond ASAP so my designers can keep on deadline with development.
Sorry for the late response, one of our support team will provide the necessary help for you. Again, sorry for the late response as we have too many support emails and tickets to handle.
CMS Google map on contact page is giving mixed content error because of the map. Mixed Content: The page was loaded over HTTPS, but requested an insecure XMLHttpRequest endpoint ‘http://maps.google.com/maps/api/geocode/json?address=Minneapolis,%20United%20States'. This request has been blocked; the content must be served over HTTPS.
Had to edit the cms.googlemap.js It had hardcoded http there. You should correct that
We apply a filter on services page by taxonomy and it is not hiding one category that should be hidden. Looks like the filter is not working correctly.
These are the ones that we want to show: https://snag.gy/ov2aLp.jpg
and these are the ones it shows: https://snag.gy/lOc83C.jpg
Kindly submit a ticket: https://7oroof.com/support/ and provide the link to your website and WP login details for closer investigation.
I just bought this theme and start customizing today and realize a problem with the logo. There are two areas to change the logo. 1st is “Logo” and 2nd is “Logo Sticky”. Now, since I change the image in the “Logo” area it has broken the home page. Only the “Logo Sticky” alone works. In other words, when you scroll and the header collapse smaller, the logo is shown only. I am using the header setting “Homepage 16”. If this is a bug, please let me know.
Also, when loading the demo it stuck on 70% for more than an hour. Seems like you theme is buggy.
Hope to here from you soon as I using this theme for a client who is anxious to see some progress. I will try and log a support ticket as well.
Thanks in advance.
hi does your theme support RTL languages?
Unfortunately, the theme don’t support RTL.
After updating to 2.0, the colors changed to the theme it’s default colors. Even when I change them back in ‘Theme Options’ nothing happens. Purged all caches, reset the section in Theme options, deleted the child theme, still nothing.
Now I’m trying to figure it out through the css panel, but this is not how it is supposed to go I guess?
Hello currently it’s the best theme on Envato but it’s a shame that there is no code (tab) ajax, (shoping page)congratulations
Thanks for your interest in Yellow Hats.
02. Shop: the theme is compatible with Woocommerce, and has 3 shop styles
Hello, I’d like to ask about shop / product section, I need to have more categories and subcategories for products and use this plugin https://woocommerce.com/products/catalog-visibility-options/. Because I would like to use it only as product catalog with no option to buy product. Will it be compatible? Thanks!!
Thanks for your interest on Yellow Hats.
01. Yes, you can create whatever categories and subcategories as you like.
02. The theme is compatible with woocommerce and you can use any plugin with it. If you do not have any knowledge of how to do this, we can customize it for you.
Thanks! I’ve just bought it If any problem, I will contact you.
Hello, please can you check, I cannot login to support page, I reset password, but no confirmation link was sent to my email (email@example.com). THANKS! Nikol
Hi, I’m thinking about buying this theme, I’d like to know if it comes with the theme child. Thanks!!
The theme comes with the theme child.
Thanks, I see that in the contact page there is a problem with the Google Maps,
(This page can not load Google Maps correctly.) you are going to fix this?
I mean your demo http://7oroof.com/tfdemos/?theme=YellowHats-WP
I have sent the issue to our support team to investigate it.
Is it possible to combine elements between different themes? FOE: Use 2 elements from 2 different themes on one theme?
If you mean you want to use a block/section from any homepage or layouts in another homepage or layouts, the answer is yes.
Hi. I’m unable to login to the support ticketing system. Getting also error when trying to reset the password. http://prntscr.com/knqyvj
I need your help ASAP
did you get my email?
can you tell us your email account?
great work, respect!
where can I change the page loading?
thanks and many greetings
Sorry, but every time I open a ticket it won’t be created!
Hi. Does the theme support the RTL language?
Thanks for your interest in Yellow Hats
Unfortunately, out theme do not support RTL.
Hi, on the services page, the sidebar items appear above the content on a mobile/small device. It would be much better that they appear to the bottom. How can I alter this please?
Support doesn’t work. I’ve registered and then when it gets to choose product from drop down list there is no drop down list and can’t get any further.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $24
Deliver better projects faster. Web, design & video assets
Unlimited downloads, from $16.50/month
Learn almost anything with
Envato Tuts+ for free
25,000+ tutorials and 1,000+ courses
Designers matched perfectly to
you on Envato Studio
2000 artists ready to undertake your work