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Hi! I want a question! Can i use the Real 3D FlipBook – WordPress Plugin with template? Does it work? Thanks!
We have no experience with this plugin.
Thanks! is there a similiar plugin that i can use? I’m looking for a plugin like this…
You can easily install in and do a test drive.
Hello, when i add a sidebar and select from the page, its coming from default sidebar. http://isikajans.com/lastikpark/kampanyalar/ .. I want to come from different sidebar. How can i do it?
Thanks for the purchase. You have to create a custom sidebar in the theme options panel and then add the widgets to it in the Widgets area. Once it is done, you can select that custom sidebar on the page.
I tried it but it doesn’t work. Can you help me? i can share ftp and website login details.
You can provide your wp-admin details via a contact form on our TF profile page.
The Fliskr plugin included with the theme is not compatible with Wordpress 4.3.
Can you update the theme?
Hello! Yes, we are aware of this issue. It will be fixed asap.
Pending this update.
Thanking you in advance.
You will be informed by email once the update is ready.
Coming soon update?
Because I need to Flickr.
Its in the queue at TF.
Hi, I love this theme, but I’ve recently had a problem in that my menu bar has stopped showing the dropdown menus and at the same time the Team images are not appearing. Any suggestions why this might be happening?
Hello! Tf stats shows that you did not purchase this item
Hi Yes, I did purchase it on 17th June 2015 from Envato Market. I might be listed under Tony Meehan. Thank you.
Then please post your request under that username account.
I’ve recently had a problem in that my menu bar has stopped showing the dropdown menus and at the same time the Team images are not appearing. Any suggestions why this might be happening? My website is www.tmphotography.co.uk Thank you
There is an issue with jquery.js file, its a native WordPress file. Please make sure that you have the latest WordPress and theme versions.
Yes I have checked and I have the up-to-date versions. Could it be anything else?
Maybe some 3rd party plugins. Please send your wp-admin details and we will take a look.
I have emailed you my login details. Thank you
Please make sure that you sent them via a contact form on our tf profile page
I am using 4.3, And the visual edit feature on wordpress is not working. When I click on it, it didn’t move to visual mode. It keep stay on TEXT mode
Hello! It’s not theme related issue.
I saw your Meet our team page. But there is no link to go in detail page. I want to add additional description or textarea to write detail description. Can you please guide how is that possible?
Hello! There is no single post for team custom post type
Some how I changed the core file custom-post-types.php and add the editor option. But when I goto preview, it says page not exists.
If you can help only for not working part would be best help from you.
It can be done only as a custom solution which is a paid service
I want to know how to set custom template as we do in normal wordpress. I tried but didnt worked for me.
Can you please help me?
This request is out scope of our support
Hi, when can we expect an update that supports Woocommerce 2.4.x ? Thanks!
It is compatible with the higher WooCommerce versions.
The current version of the theme is?
Its 1.8.1 which is in queue for update on TF.
I am having big problems with the GT3 Drag & Drop Page Builder within this theme. The Gallery, the drop down Menu, the Team and the contact form have stopped working. I have updated my theme to 1.8. Can you please help
Please provide your wp-admin and ftp details and we will take a look.You can send them via a contact form on our TF profile page.
Hello, I cant find this contact form, can you send me a link please
how many demo included in the theme?
The theme comes with the demo content which you can see on our demo page.
Hello, Woocommerce says: This theme does not declare WooCommerce support .
Is there any fix for this?
Please make sure that you have the latest theme version.
In Internet Explorer the first slide in my front page slideshow (layer slider) does not show when first loading the page. Tested ok in Chrome, Firefox and Safari. Any solution for this?
Please be more specific about IE version. Do you test it in compatible mode?
Thanx for quick reply! Actually it is MS Edge, which does not have a compatibility mode if I understand correctly(?) Though as I remember it I had the same problem with earlier version of Internet Explorer. The site: http://yngves.se
We also need to know the slider version, please make sure that you have the latest one. It would be better if you provide your wp-admin details, then we will take a look.
Hi! Is there a way to make sub-menus open on click instead of hover of the parent object? Thanx
It can be done only as a custom solution. Please post this request on our help forum.Thanks
Hi, when can we expect an updated theme to support Wp 4.4.x and Woo 2.5?
Hello! We will test the theme with the indicated versions. Let you know.
Hi, any updates on the compatibility with Woocommerce 2.5?
Hello! I am so sorry for the delay. We tested the theme with the Woocommerce plugin version 2.5, everything works well.
You are welcome.
Hi, I’d appreciate an Instagram icon in the Page Builder>Contact Info block. Would that be possible? Thanks!
I have now fixed it by entering our Insta details in the Flickr section and renaming the Flickr icon. Would be handy though to have it set instead of having to change it with every theme update. Thanks!
Hello! OK, we will take it into consideration.
Hi, why don’t see featured image in single portfolio AND single post
Hello! Did you select the post format?
portfolio. But don’t see featured image in WP home
The section doesn’t display the featured image this way. You need to select the post format on the right http://prntscr.com/aa8l0c and select images for the post (or add a video url if you selected video format) http://prntscr.com/aa8l5k
According to Envato’s (Themeforest) changes issued on September 1st 2015, we can no longer provide support if the support service has expired.
You can find more official information here:
So, in order to extend the support service you’ll need a valid Support License that you can purchase from the item page.
Again, sorry for the inconvenience but we have to follow these guidelines to be fair to our customers who’ve purchased extended support & and follow Envato’s rules. Thank you very much for your understanding.
Hi, which file contains the google font urls? I installed a SSL certifcate and the google fonts urls cause a “mixed content” issue. So, I need to change the urls in order to solve this issue,
Same goes for the google maps url. Thanks!
Hello! Just passed this info to our developers, will get back to you asap. OK?
Never mind: solved
Ok, got it
can i update LayerSlider with your licence?
Hello! You can send the request via a contact form on our TF profile page and we will provide you with the latest slider version. Thanks
Hello! I would love to add an image that links to a page on the top right hand corner of our website. Please see: http://www.londonpianoinstitute.co.uk/
What would be the best solution to achieve this? (Thank you VERY MUCH in advance)
Hello! Are you referring to the back to top icon?
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