I have a question about retina images.
Everything looks awesome until – in the portfolio – you view the larger image. It’s not displaying a retina image. When you right click to save it’s says the image is:
Is there something I’m missing? Should it be a jpg?
Thanks in advance.
I apologize for any inconvenience this might cause you, but all support is strictly handled via a dedicated support forum, available at http://onioneye.ticksy.com/. Please head out there to submit a ticket, and my trusty support team will help you out the best way they can, in a timely manner. Also, before asking for help, please take a few moments to familiarize yourself with the support policy, found on the forum’s homepage.
Thank you for your patience and understanding.
Looking forward to hearing from you,
Can i resize the portfolio images on the home page? Like 400×400px or 400×200px ?
I apologize for any inconvenience this might cause you, but all support is strictly handled via a dedicated support forum, available at http://onioneye.ticksy.com/. Please head out there to submit a ticket, and my trusty support team will answer your query in a timely manner. Also, before asking for help, please take a few moments to familiarize yourself with the support policy, found on the forum’s homepage.
I already did. Here, https://onioneye.ticksy.com/ticket/591292
One of my new clients has an old website with this theme installed in WP, but it’s too old (I haven’t seen the code yet, but I think it’s from 2011) and it’s not responsive.
So he needs to redesign it’s look&feel with responsive design or to design an entire site from the beginning. So I have to evaluate which solution is better and less expensive.
My question is: if I purchase this new version and customize the look&feel, can I migrate the contents from that old version to this new one? or I have to enter the whole content (posts, images, sections) manually?
(By the way, I’m a web developer but with few experience in WP)
Thanks in advance for your advice.
that sounds like one of the first versions of Yin & Yang, if not the first one. The theme has surely changed since then because it has been almost five years now since its inception. However, you shouldn’t need to re-enter the whole content again. The content should be intact the way it is when updating to the latest version, but you will have to re-select (not re-upload though) the images selected in the portfolio posts, re-select the page templates, and re-enter the options from the old options panel to the new standard WordPress customizer panel. This shouldn’t take you a long time at all, if the portfolio is not seriously big.
Ok OnionEye. Fortunately the portfolio isn’t too big.
The last question: do I have to delete the old theme and add the new one? or is there another way to update it? Take into consideration that the old theme is definitively old (not responsive). Besides, some things of the look&feel is customized just as logo, background color, fonts. Is there any link or doc to show me this?
Thank you again for your support.
to answer your latest questions:
1) Yes, you would have to remove or overwrite the old theme with the new one. You could do this via FTP or the WordPress admin panel.
2) Not sure what you mean by a link or doc? If the theme has been customized through code, then you would have to take the custom code and reapply it to the new theme. The code base in the new theme is different though, so you would probably have to change it a bit, for it to work properly.
Hello, is it possible to add a slideshow in your theme to scroll through the images within the portfolio? Cyclone Slider I tried, but it did not work … Here is my site so you can see what I mean: http://lafabriquegraphique.fr
Thank you in advance.
you can try the Meta Slider, to see if that plugin will work for you. However, I am not sure what exactly you are trying to achieve, so you might want to open a ticket at https://onioneye.ticksy.com, and my support staff will try to help you out.
By the way, you might want to know that this section is only used for pre-purchases. The support is fully handled on the given forum link.
Hi I already have in my WP version 4.4 the Ying & Yang theme version 1.1 can I update with the last one? we can loose some data?
please let me know,
thanks a lot!
that version is several years old and thus very outdated. However, none of your content will be lost (posts, images etc.), but you will have to re-select some things, such as the portfolio page, some options in the theme’s options panel, and the pointers to your individual images inside the portfolio posts, which should be a much quicker process in the latest version, given the improvements made to the theme.
If you have any other questions related to the theme, please open a ticket on the official forum for all OnionEye themes, at https://onioneye.ticksy.com, where all after-purchase support is provided.
Have a great festive season,
Can you fix the demo links of your webpage? I cant see it, it is not working. Thanks in advance
I, as well as many other authors who are using asmallorange’s VPS service, have suffered from a major malfunction on their part, causing our servers to be down for a long time. However, the issue should be fixed now, so you can proceed with checking out the demo site.
Thank you for your patience!
Have a happy festive season,
Where do I find the files for the newest version of the theme?
please go to your “downloads” page, where you initially downloaded the theme, and grab the latest version from there.
Hello, really nice theme, is it possible to put logo and menu fixed to the left side ?
glad you like the theme. Thank you for your interest in it!
As far as your question goes, Yin & Yang is not made with a fixed sidebar, so some customization work would be needed to make this happen. It can definitely be done though by a coder.
Have fun working with the theme, if you end up buying it!
Your theme is great and I am excited to buy and use this, but before installing this theme, I have a question.
can I make a grid layout like http://hamyarwp.com/tutorials ?
Awaiting your reply.
glad you find the theme great. Thank you for your interest in it!
The grid layout on the given website is almost identical to Yin & Yang’s one (4 columns, similar image dimensions), so yes, it’s certainly possible to have it in your website straight out of the box. However, the grid on the tutorial website has some additional information below the thumbnails, and I am not sure if you are looking to incorporate that into your website as well?
One question, why my menu and social icon (bottom) position not at left perfectly.
unfortunately, your support for the item you purchased has now expired. In order to continue receiving help from us, please navigate to your Downloads page on ThemeForest, or the Item Details page, and extend your support package.
Once you have done this, you can head over to our official support forum, over at https://onioneye.ticksy.com/, and open a ticket with your inquiry. After the ticket is posted, our trusty support team will have a look at your issue and help you out the best way they can, in a timely manner.
Thank you for your understanding and sorry for the inconvenience caused by this.
Hi, i have this theme like for 2 years, and its been great!!! thanks a lot!
I have one issue when i try to update it if you guys can help me please, I downloaded the theme, and replaced the old theme folder on my server, with the new one, via FTP, and it works with the new responsive and the other pages, but in the home page it shows “Fatal error: Call to undefined function eq_get_the_preview_img_url() in /home1/jpcardon/public_html/wp-content/themes/yin_and_yang/template-home.php on line 81”I don’t know what should I do, just reemplace the file template_home with the old one, and nothing happen, if you guys can help me thanks so much!
glad to see that you’ve been happily enjoying the theme for 2 years now. Thank you for being a user of Yin & Yang!
Unfortunately, your support for the item you purchased has now expired. In order to continue receiving help from us, please navigate to your Downloads page on ThemeForest, or the Item Details page, and extend your support package.
Once you have done this, you can head over to our official support forum, over at https://onioneye.ticksy.com/, and open a ticket with your inquiry. After the ticket is posted, our trusty support team will have a look at your issue quickly and help you out the best way they can.
We are looking to build a designer portal (designer to signup and to publish their portfolio by themselves, just like Behance)
Will this template suitable for our purpose?
thank you for your interest in the theme!
To be honest, I am not sure if such a theme exists on ThemeForest, or if a theme of that complexity would be suitable for WordPress in the first place.
My best advice would be to ask your question on the forums, where a lot of developers frequent: https://forums.envato.com/.
Hi there. A quick question: is it possible to have a slider with videos and images as a portfolio item?
you can have videos alongside images in a single portfolio item, but not both of them in a single slider, I’m afraid. However, this should be possible with the use of one of the slider plugins, available in the WordPress’ plugin repository: https://wordpress.org/plugins/
I am having an issue with the image quality (Not sure if this is a wordpress issue or a theme issue). Everything is sharp and clear in photoshop but once uploaded to wordpress and put into the portfolio, the images look fuzzy to me? Is there a way to fix this? I have saved the files every different way I can think of (including saving for web) but nothing is working. They are okay quality but not as sharp as I had hoped.
This is my website if you want to take a look:
P.S. Absolutely loving this theme! Great job!
I apologize for any inconvenience this might cause you, but all support is strictly handled via a dedicated support forum, available at http://onioneye.ticksy.com. Please head out there to submit a ticket, and my trusty support team will help you out the best way they can, in a timely manner. Also, before asking for help, please take a few moments to familiarize yourself with the support policy, found on the forum’s homepage.
Hi, how can I set a search bar at my menu?
I apologize for any inconvenience this might cause you, but all support is strictly handled via a dedicated support forum, available at http://onioneye.ticksy.com. Please head out there to submit a ticket, and my trusty support team will help you out the best way they can, in a timely manner.
I am really interested to buy the theme, but at the moment I can’t find a feature that integrates Social Media Sharing of individual portfolio project. Can you please confirm if there is any such feature that comes with the template?
The feature you mentioned doesn’t come built into the theme, but one user managed to implement it successfully. You can find the solution here (first comment from the top): https://themeforest.net/item/yin-yang-modern-responsive-clean-creative-wordpress-portfolio-theme-powered-by-ajax/634395/comments?utf8=%E2%9C%93&term=lllaria&from_buyers_and_authors_only=0&order_by=relevance
Enjoy working with the theme, if you end up buying it!
Hi there, I would like to update both my WP and Ying Yang theme. I still like it and wanna keep it. I am having a WordPress 4.3.1 and Yin & YangVersion: 1.2.1 installed. What is the easiest and best way to update this? I have heard that I have to use a child theme .. is that correct? What else, update WP first of all or the other way around? Any other tipps? Thanks
Hello? Got my message here? I also wanted to ask if the photo sizes changed. I think with the old version something around 700px was set right? So did you increase the pic sizes? Thanks
my apologies for the delayed response. I am currently attending two conferences in two different countries, so won’t be online for another week or so.
To answer your questions:
1) You only have to use a child theme if you are customizing the theme’s code, but not for updating.
2) If I were you, I would update WordPress immediately if you are not running some old plugins.
3) The sizes of the pictures inside the portfolio have been changed from 700 to 813px.
By the way, please have in mind that you bought the theme quite some time ago and that your support package has since expired. To get any further support with your update you would have to purchase a support extension for the yin and yang theme on your downloads page.
Thank you for your patience and understanding!
Hello. For some reason when I click on a portfolio item the portfolio opens up but it is above the view of the content of the page. I have to scroll up to get to see the portfolio item. Can you tell me why this may be happening? It no longer pushes down the other thumbnails. Any help would be greatly appreciated. Thank you.
can you please tell me on which browsers is this happening for you? Also, can you please tell me if the same issue is present on smartphones as well?
Thanks for the reply. It is happening on Chrome on Mac. It is also happening on Chrome mobile as well. It does not seem to happen on Safari.
If you can get back to me in the next day I would greatly appreciate it as I have a very important presentation I need to make with the site. Thanks again.
I am sorry to be a bother but I have a huge presentation with the website on Wednesday. Do you know how I may fix this issue? Thank you.
I did notice that it was working correctly IF I first choose a filter and THEN click a portfolio item. But it does not work correctly if ALL is active. I am desperate for any help you can give me. Thank you.
We got your OMM theme a couple years ago and liked it. Now we are looking at YIN YANG. A couple pre purchase questions:
1. Can we do small adjustments to the header layout? Move the logo to the left and the navbar to the right?
2. For the portfolio enlargements, can we hide the sidebar info and just keep the navigation arrows?
3. When creating links to the portfolio page, is it possible to load specific filters instead of ALL ?
4. How easy would it be to integrate woocommerce?
5. Do you also sell plugins and would you have a plugin of just this portfolio?
thank you for using my Omm theme in the past. Happy to see a satisfied customer!
1) Of course. These should be very easy to accomplish with a bit of CSS tinkering.
2) Sure. Again, should be easy to accomplish with a line or two of custom CSS code.
3) Yes. For example: http://onioneyethemes.com/yin-and-yang/portfolio_category/illustration/
4) Not sure, since I don’t work with WooCommerce, but I am guessing you would probably have to adjust some CSS, to make the plugin integrate well into the theme style-wise.
5) I only sell WordPress themes, so I’m afraid I don’t have plugin of Yin & Yang’s portfolio.
Hope this helps!
Hello. We bought the theme and I have posted a couple things on your support page — how to change rollover effects for the portfolio thumbnails etc. Could you please get back to us?
Thanks a lot!
And we replied. Please check your ticket for further details.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $22
Unlimited graphic downloads & digital courses. Only $29/month
22,000+ templates & 1,000+ courses
Learn almost anything with
Envato Tuts+ for free
9000 free tutorials, 3000 paid courses
Designers matched perfectly to
you on Envato Studio
2000 artists ready to undertake your work