Great theme and the support is one of the best I have ever experienced!! I got my issues resolved very quickly and in a professional and friendly manner.
Again, GREAT SUPPORT guys and thanks for all your help, support and patience!!!
Author response
Thank you for taking the time to write the review of our theme, your comment is very much valued!
A great theme that is easy to use, comes with a lot of great features, clear documentation, and an excellent support team. This is now my go-to theme.
Author response
Thank you for your review!
We are so glad to hear you liked the level of customer support service. Looking forward to working with you again in the future!
Excellent template.
Author response
Thank you for giving the theme a perfect rating! We much appreciate your feedback and will be glad to work with you again!
Fantastic neat and clean theme. But updating the logo was very challenging, I suffered a lot to change it and align it.
Author response
Thank you for taking the time to write the review of our theme, your comment is very much valued!
Please contact our support team at https://support.themerex.net/, it's always ready to help with logo and another elements.
A big thanks to the support staff who can respond quickly to careless mistakes!
Author response
Thank you for choosing our theme, and for taking the time to write a review! We are so glad to hear that you liked the level of customer support service. We aim to provide a truly unique product, and we are thrilled that we were able to exceed your expectations. We look forward to working with you again in the future!
Good theme, very good customer support.
Thank you.
Author response
Thank you for taking the time to write the review of our theme, your comment is very much valued!
Nice theme - really good customer support
Author response
Thank you for choosing our theme, and for taking the time to write a review! We are so glad to hear that you liked the theme, as well as the level of customer support service. We aim to provide a truly unique product, and we are thrilled that we were able to exceed your expectations. We look forward to working with you again in the future!
Customer support is excellent.
Very fast at replying and sorting and problem that i came across.
Author response
Thank you for choosing our theme, and for taking the time to write a review! We are so glad to hear that you liked the theme, as well as the level of customer support service. We aim to provide a truly unique product, and we are thrilled that we were able to exceed your expectations. We look forward to working with you again in the future!
great for health care design
Author response
Thank you for taking the time to write the review of our theme, your comment is very much valued!
Hello, I can't seem to get access to your Support site, and I'm having trouble making a few things work properly:
• Colours - not changing
• Can't show class timetable (just shows a calendar)
• Can't download the demo content.
Your support site is just timing out whenever I visit. Can you help please? Thanks!
Author response
Hello. We are sorry, there were issues with support site, however it should work now, we'd appreciate if you submit a ticket so we could check issues you listed, they seems to be related to your server settings. If there are still problems with ticksy, please e-mail dpofff@gmail.com. Thank you!
I am really happy with the template and the customer support. I could not have done it without the support. Thank you very much.
Author response
Thank you for using our theme on your site and for writing the review. We look forward to working with you again in the future!
I am very appreciative of the support I have received when I needed to customize the theme, or was experiencing issues. There are a lot of themes out there and finding one with responsive, helpful support is critical to the success of your site. Thank you!
Author response
Thank you for picking our theme for your site and for taking the time rate it! We are so glad to hear that you liked the theme, as well as the level of customer support service. We aim to provide a truly unique product, and we are thrilled that we were able to exceed your expectations. We look forward to working with you again in the future!
Great and responsive support! I ran into underlying issues with the theme framework and feature, filed a ticket and usually got a response withing 12-48 hours at most.
As long as you give clear details about your problem, they will give you a detailed solution on how to solve it. I get the feeling that they really know their themes, and are well versed in web development.
I will use their services in the future as well, saves my precious time a lot! :)
Author response
Thank you for choosing our theme for your site, and writing the review! We are glad to hear that you liked the theme, as well as the level of customer support service. We aim to provide a truly unique product, and we are thrilled that we were able to exceed your expectations. We look forward to working with you again in the future!
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