Do not buy this theme if you are not an expert in web pages, in particular I have made 4 web pages with different themes and everything perfect, until I bought this theme and it has been horrible, the documentation they send you is incomplete, many installation failures appear, and if you try to contact the support, NO ONE ANSWERS YOU, I have been 3 days since I wrote them, I have written 5 times and different tickets and nobody answers me absolutely nothing, but if you leave a comment in the comment sections here, they answer you super fast
I bought this theme because I have a online fitness membership, and I like that the theme includes the browser that separates the classes by categories and levels, and this is the only reason why I have not asked for a refund of this theme, I had I had to pay a programmer to help me solve the problems, but in conclusion, if you don't need the browser that divides the classes by category, don't buy this theme, save yourself a headache.
More Details:
1. At the moment of downloading the theme, it is not downloaded completely, different files come out as failed
2. They tell you to download content.xml and at the time of importing you also see several failed files
3. They tell you to install visual composer but it is never possible to activate it inside the theme
4. The monthly schedule comes with a code set for 2016 you have to modify the code by yourself every month because it seems it will stoke in the month you chose
5. You have an option to upload videos by ¨noo video slider¨ that you can see in the demo on the main page, but they do not explain how to add videos in that area, and the slider only gives you to choose visualization options but It never specifies where to upload the video or add the links of them
6. They say it work with woocommerse, but currently we have not found how to restrict the content of the classes for people who is not a subscriber in my membership, if I can not resolve I will request a refund
68 Reviews
I am using the theme for some years now. In general I am happy with the theme. But the https (secure http) version never works. I am updating all of the "http" links as "https" and a few days later when I visit the homepage I notice that some of the links went back to http and my theme is not secure anymore. And when my customers visit the homepage, they think that it has security issues. That ruins the name of my company. I am tired of fixing this issue manually every now and then.
Never purchase any template from "Envato Market - NOO THEMES". They cheat customers very cleverly. The template cost is USD $ 49 with multiple home pages.
But they charges USD $ 2 as handling charges. So the template costs you USD $ 51. After purchasing they offer you Installation word press site
in USD $ 50 and also offers SEO, Security, etc services in totla cost of USD 110 ($50+$20+$20+$20). When you pays the amount, they forgets you.
They promises the installation within 24 hours. But after payments nobody contacts you and forget to serve you. They donot care your time and your
money as well. They gives you the installation time of 7 days. I have not seen this kind of very poor service before. I recommend, not to purchase template from here.
Author response
Hi.
Thank you for the review.
I have checked our site but not found any ticket and the message from you.
Let me explain about the price.
1. The theme price is 49$
2. 2$ is Paypal fee.
3. 50$ is the Envato studio install service, not from us.
We do not provide the Envato studio install service, you should contact them to get the service. For our theme, if you contact us via support or email, we will happy to provide the install and import the demo as you want. It is free.
If you still have any question about that, please let us know again.
Thanks.
The theme is nice, but unfortunately full of bugs . . . .
Great theme. Great support.
Doesn´t work well
Customizable but then doesn´t work
Author response
Hi.
Thank you for the review.
Can you let us help you check the issue again? If yes, please contacting us via contact@nootheme.com email. We will help you check that issue.
If we can't help you, we will give you the refund for this purchase.
Thank you.
NooTheme.
The usability is not great (headers are huge), but it's not easy to adjust. Second: for some features you actually need a subscription at a third party site.
Author response
Hi.
Thank you for the review.
We so sorry for all about the issue. Can you let us help you again? If yes, please contact us via contact@nootheme.com email. We will help you check it again.
Or send a refund request on Envato. We will refund money for you.
Thank you.
NooTheme.
I use.
Awesome theme and great support!
I really like the theme, it works well for a growing yoga business. I am really happy with the tech support - you have to pay a little for it after a while, but it's worth it, they are responsive and very helpful.
by en2 6 years ago
Good and simple theme.
Customer Support is fantastic!
Excelent customer support
By far and after a long search, I purchase Yogi for my online yoga studio for Spanish speakers www.kacayoga.com. I love it, simple and powerful... And the support is the best... Yogi's team share and guide you for any concern and solution you need.
Customer support and design quality are great!
