45 comments found.
I had problems with the Purchase Code, because I had to perform a fresh new installation and I forgot to Disconnect the license, but I have solved it with the useful tool “1 time disconnection service” (https://deactivate.themerex.net). Well managed, thank you
Hello,
Thank you for choosing our theme!
We are glad that you have solved the issue. Before any manipulations that will require re-entering the purchase key even on the same domain (e.g: WordPress reinstallation or cleaning the database), you may disconnect the domain under Theme panel > Theme dashboard > General tab. – https://yokoo.themerex.net/doc/#domain_disconnection
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
Hello. I just the theme “yokoo” and downloaded all the files. But I just realized there is an error message when I try to download the theme. I’m told “the stylesheet is missing” so the theme cannot be installed. Please I really need your help to sort this out!
Hello,
Thank you for the purchase!
Please doublecheck that you extract the downloaded package and upload only yokoo.zip in Appearance-> Themes. Feel free to review the guide: https://yokoo.themerex.net/doc/#installation_theme_installation
Once you purchase a theme you do get 6 months of support included and you are always welcome to submit a request at our help desk https://themerex.net/support/ where you will get assistance and guidance on any theme-related questions you might have.
Regards.
I download from Envato Elements…Im very angry, Item License Code doesn’t work..What can I do????
Hello,
Thank you for contacting us!
Please use this guide to create Envato Elements Token for the theme activation: https://themerex.net/wp/how-to-activate-the-theme-using-envato-elements-token/ If you still have issues, you may submit a ticket using option “Pre-sales question” at https://themerex.net/support/
Regards.
Its possible add GTM fields (head and body) on trx_addons_options?
Hello,
Thank you for choosing our theme!
Could you please specify your request at https://themerex.net/support/ ? Our technical support team is always ready to help you with any difficulties you encounter and provide you with the instructions and tutorials to make the customization process easy and straightforward. Just submit a support ticket at https://themerex.net/support/
Regards.
Good afternoon, does theme support minimum reservation hours? For example, To save property X you need to make a reservation for at least 4 or 8 hours? Is it possible to price based on pack of booked hours? Is it possible if a property is rented in the morning, to be available for rent in the afternoon? Can I make a property available for rent only on weekdays? Could the theme have vehicles and houses for rent? Is there a calendar issue that could be synchronised with Booking?
Hello,
Thank you for contacting us!
While it sounds like a fantastic idea for future development, we do not have such features available yet. To have them implemented an additional plugin is required. Please feel free to contact our Customization studio at https://themerex.net/support/ (select “Get a free quote” category). They will be glad to find a solution for you.
Regards.
hi, can visitors pay by Paypal when booking a Bic rental?
Hello,
Thank you for your interest in our theme!
By default, the package does not include a rent plugin. But the theme uses Contact form 7 and Date and Time Picker plugins for the bike reservation form – https://yokoo.themerex.net/book-a-bike/
In case you need to add the payment and booking facilities, an extra plugin is required. If some additional stylesheets are needed for its full compliance with the theme, our Customization studio can create them for you.
To get started, please submit a request to “Get a free quote” category at https://themerex.net/support/
Regards.
Please fix my problem . i faced some issues about theme activation. https://support.themerex.net/ticket/69399/ TICKET #69399
Check my complain
Hello,
Thank you for choosing our theme!
Your license was updated, you can re-activate your theme now. Please the ticket reply.
Feel free to submit a new ticket at https://themerex.net/support/ if you have any further questions – we’ll be happy to help.
Have a nice one!
Hello, I’m thinking of buying your theme. Can you show your page speed test data?
Hello,
Thank you for your interest in our theme!
If you check the demo preview page using Pingdom speed test, it is loaded in 2.86s: https://prnt.sc/Qg1QB1PJOLBW
Please note that we haven’t optimized our demo site speed-wise, because we wanted to show all the possible features our theme offers – so there’s a lot of content. Our support team tests the site of each user on request, and provides individual tips for improvement. Good server configuration is always necessary, plus proper image and content optimization, caching usage, etc. in order to achieve the best possible performance.
Regards.
Hi. It’s possible to use Elementor Pro with your theme? Thanks
Hello,
Thank you for contacting us!
Absolutely! The template is compatible with Elementor Pro. Feel free to use it for theme customization. Please note that the theme is built with Elementor free version. We do not include Elementor Pro in the package.
Regards.
Thank you
My pleasure!
i installed the theme on a dev domain to try , removed from there and now trying to install on a actulay domain but getting errors that you have already activated on other domain
please help , i need this done asap
Hello,
Thank you for choosing our theme!
Please take my apologies for delayed reply, we do not work on weekends.
We’ve reset your license key, you may use it again. Before any manipulations that will require re-entering the purchase key even on the same domain (e.g: WordPress reinstallation or cleaning the database), you may disconnect the domain under Theme panel > Theme dashboard > General tab. – https://themerex.net/wp/purchase-code/
If you accidentally remove your WordPress installation without purchase code disconnection, please use this 1-time disconnection service – https://deactivate.themerex.net/
Regards.
Hi, is it possible to change the booking system to incorporate the online payment? Thanks
Hello,
We appreciate your interest in our theme!
The booking can be added with the help of the Booked Appointments plugin that allows your visitors to book and checkout using WooCommerce – https://boxystudio.ticksy.com/articles/7827/ But the plugin is not included in the theme by default. In case some additional stylesheets are needed for its full compliance with the theme, our Customization studio can create them for you. To get started, please submit a request to “Get a free quote” category at https://themerex.net/support/
Regards.
Hi there, is there a PSD file of this layout that I could buy or an HTML version? Thanks!
Hello,
Thank you for choosing our theme!
Our Tech Support team will be glad send to you PSD files for free, just create a support ticket at https://themerex.net/support/
As for the HTML version, it is not included in the package. But Our Customization Studio will happy to provide it. To get started, please submit a request to the “Get a free quote” category at https://themerex.net/support/
Regards.
Hi. Is the rent plugin included? Are a quanitity of bikes possible or will be each booking confirmed?
Hello,
Thank you for your interest in our theme!
By default, the package does not include a rent plugin. But the theme uses Contact form 7 and Date and Time Picker plugins for the bike reservation form – https://yokoo.themerex.net/book-a-bike/
In case you need to add the payment and booking facilities, an extra plugin is required. If some additional stylesheets are needed for its full compliance with the theme, our Customization studio can create them for you.
To get started, please submit a request to “Get a free quote” category at https://themerex.net/support/
Regards.
Hi there, trx_addons plugin causing some error. It showing
There has been a critical error on this website.
Learn more about troubleshooting WordPress.
But when I disable this plugin it working fine
Hello,
Thank you for getting in touch with us!
You may use option “Presales Question” at https://themerex.net/support/ and provide the purсhase code in the message body. Our tech support team will assist you without support renewal.
Regards.
How do I remove the “sponsors” slider?
Hello,
Thank you for choosing our theme!
The slider can easily be removed by editing footer layouts with Elementor under Layouts > All Layouts > Footer (sponsor full width) > Edit with Elementor – https://prnt.sc/1uqmaxm
Our Tech support team will be glad to assist you with any questions you have. Please submit a support ticket at https://themerex.net/support/
Thank you!
Hi, I bought this theme but I have an issue in that I cannot do any customization from the normal customization page that wordpress offers. I cannot open any of the options e.g. additional css etc. Kindly help
Hello,
Thanks for reaching out to us!
The issue is related to the latest WordPress engine update. To fix it please install Classic widgets editor plugin recommended by Wordpress team for full compatibility with 5.8 – https://wordpress.org/plugins/classic-widgets/
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
Thanks a lot. This worked for me. Just one more question. For the services section, is it possible to have a way to book for appointments for the services? Thanks.
The theme uses Contact form 7 and Date and Time Picker plugins for the bike reservation form – https://yokoo.themerex.net/book-a-bike/ However, you can use Booked plugin with the theme.
In case some additional stylesheets are needed for its full compliance with the theme, our Customization studio can create them for you. To get started, please submit a request to “Get a free quote” category at https://themerex.net/support/
Regards.
Im using dokan multi-vendor plugin and I want to sell products + booking like airbnb is your theme compatible ?
Hello,
Thank you for your interest in our theme!
We cannot guarantee the theme full compatibility with Dokan plugin as it is third-party software and we have not tested them together. Also, to have this booking functionality implemented an additional plugin is required. You may try using the extra plugins with the theme. In case some additional stylesheets are needed for their full compliance with the theme, our Customization studio can create them for you. To get started, please submit a request to “Get a free quote” category at https://themerex.net/support/
Regards.
Hi,
does it support RTL???
Thanks
Hello,
Thank you for your interest in our theme!
The theme has a left-to-right text direction by default. For RTL support, additional rtl stylesheet is required. If there is a need, our Customization studio can create it for you. To get a quote, please submit a ticket at https://themerex.net/support/ – choose “Get a free quote” category.
You may also consider these WP templates with RTL support:
1 – https://themeforest.net/item/qwery-multipurpose-business-wordpress-theme/29678687
2 – https://themeforest.net/item/blabber-allinone-elementor-blog-news-magazine-wordpress-theme/24305542
3 – https://themeforest.net/item/helion-personal-creative-portfolio-wordpress-theme-store/24945497
4 – https://themeforest.net/item/kicker-multipurpose-blog-magazine-wordpress-theme/29362844
5 – https://themeforest.net/item/briny-scuba-diving-water-sports-wordpress-theme/24202260
Regards.
Hi. I want to use this theme for hiking gear rental. Do you guys think this theme can serve the purpose? Where bikes will be replaced with tents, bags, shoes etc.
Also, is there any possibility to add quantities against a product?
Thank you.
Hello,
Thank you for your interest in our theme!
Sure. Feel free to use the template for hiking gear rental. The package includes Contact form 7 for the reservation form. The plugins allow you to include the quantities for the product.
In case you need to add the payment and booking facilities, an extra plugin is required. If some additional stylesheets are needed for its full compliance with the theme, our Customization studio can create them for you.
To get started, please submit a request to “Get a free quote” category at https://themerex.net/support/
Regards.
Support
Themerex Portfolio
Website
Thank you. Can I see any functional example of form 7 and booking plugin?
The Booking plugin is not included in the theme as mentioned above.
Please check the contact form7 at https://yokoo.themerex.net/book-a-bike/
Regards.
Support
Themerex Portfolio
Website
Hi, with the theme is it possible to paye for the rent, there is only a form for rental no payment is implemented ?
Hello,
Thank you for choosing our theme!
The theme uses Contact form 7 and Date and Time Picker plugins for the bike reservation form. However, you can use Booked plugin with the theme.
In case some additional stylesheets are needed for its full compliance with the theme, our Customization studio can create them for you. To get started, please submit a request to “Get a free quote” category at https://themerex.net/support/
Regards.
Support
Themerex Portfolio
Website
