Web Themes & Templates

Discussion on Yonkers - Trendy Portfolio Joomla Template

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16 comments found.

Very creative and amazing theme :)

nice template gud luck :)

Nice work, Good luck :)

Great theme buddy!!! ;) Wish you many sales!!!! ;)

Awesome Work! GLWS :)

Another Awesome Theme! GLWS :)

This looks really nice. A client has asked if it’s possible to remove the margins round the blocks so that the images all touch at the edges.

Yeah, it should be very possible with some small and easy CSS modifications.

It’s been a month since I submitted a ticket for support and I have yet to hear back. Any chance you guys will get around to helping me out? Thanks

Its great to know you guys really support your paying clients. Thanks for the non-existent tech support. I’ll be sure to keep this experience in mind while shopping for a different theme.

Hey there, apologies for the delay in response! Please send us an email at info@createdbycocoon.com with your ticket ID and we’ll fix the issue for you.

4 months to respond is unacceptable, especially when I already emailed for support. Good to know you guys stand by your product

Lodged a support ticket 5 days ago – no response. Is anyone home?

Hey there, apologies for the delay in response! Please send us an email at info@createdbycocoon.com with your ticket ID and we’ll fix the issue for you.

Any update on the support from Createdbycocoon? I registered my support ticket a week ago with no reaction yet … @mapinact: have you received your support yet? And if yes how long did it take? Thnx for feedback.

Hi, please shoot us an email at info@createdbycocoon.com with the ID of your support ticket and I’ll get back to you personally asap. Thanks for your patience.

@Autenreith, haven’t heard anything at all. No support, no response. For what its worth there’s some documentation on the SP Page Builder at joomshaper.com.

A heads up for potential buyers – had unfixable issues with this template. Lack of response from author (for good reasons or poor) meant I ended up getting a refund.

Sorry to hear about your experience. If you have any issues feel free to let us know.

Hi, the mobile view is not working (the links on the menu).. Will you fix it on an updated version? Thanks

Hi dmeimaris,

We’ve fixed the mobile navigation bug, and have uploaded an update to ThemeForest. It should be available within 24 hours.

Thanks for your patience!

Thank you!

Hi, the update is now available for download.

I can not change the logo, is the site name with the font. From template section chang only one part.

Hello, please open a support ticket on our website here: http://createdbycocoon.com/support and we will help you out. Thank you :)

The template has too many bugs. Very poor support. It seems, they are interested in just selling the template. & TO HELL WITH SUPPORT. E-mailed at the info id, but no reply.

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