Web Themes & Templates

Reviews for Yonkers - Trendy Portfolio Joomla Template

5 Reviews

for Customer Support

Great design - superb support I really enjoy a lot this template

for Customer Support

I never review any companies bad but Cocoon customer support is Awful!

I have to email them few times before I get any kind of response.

also they close my tickets really quick which just feel like they want to get rid of me without solving issues.

website contact form doesn't work and I am still chasing them to solve "add on" issues.

Ideally I want my money back and want to purchase a different template.

createdbycocoon

Author response

Hello, your queries have been responded to appropriately and in the event that you require further help we have previously suggested that you drop us a line via email. Thank you.

– Team Cocoon

for Documentation Quality

Pessima. Non si capisce nulla. Poche informazioni

createdbycocoon

Author response

Sorry you had trouble with the documentation quality! We write all our documentations with the highest standard of English to ensure that customers are able to easily comprehend the installation instructions etc, and take great pride in our customer service in the event that the information in the documentation doesn't suffice your needs or if you have difficulty understanding. If you need any help then please do let us know via our support ticketing system at http://createdbycocoon.com/support — and we will be more than happy to help in resolving any issues you may have in a timely manner! Thanks so much for your understanding!

for Design Quality

Simple and beautiful at the same time - responsive and user friendly with smooth animations; exactly what I was looking for. Thanks a lot guys, great work!

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