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Im showing I have 1 month of support left however I cant login to the support forum, and when I can it is telling me my purchase code has already been registered and it is expired. I have posted in forum before and have no issues . PLEASE ADVISE firstname.lastname@example.org
Will this be corrected in an update?
I hired a developer Envato Studio to do some work. When is the You theme going to push out the newest version of WPBaker 5.5.2? I cant seem to get anything new than 5.4.7 when I delete the plugin and reinstall. Thanks. Kyle
hi. if site visitors use adblocker or something else the theme only loades the default theme font you have setup. this font is a serife font and doesn’t look nice.
i try too fix it to use a plugin to disable google fonts and want to try upload it to my server (GDPR). But your code is fixed so deep in your theme that all this have no effect. also the google fontlist is not up to date (old http links that makes redirects to the actuall foogle font.
any idea to fix this?
thx in advance.
I’m making an update shortly that uses a better standard font. I’ll also update the list. There is also an option to disable the Theme from loading fonts ( this was more so you can add the fonts locally ).
hi, that’s sounds very nice and good for gdpr compliance do you check also the functionaly of php 7.2 support. that will be nice too.
do you have an approximate release date for the update?
hi, any news about the update
Question….. do you have plans to release any other predefined templates for the You Theme?
I am showing that I have 7 months of support left on a purchase code, but I cannot access the support forum. I am able to login but each time I try to view threads or post for support it says that I am expired and will not accept my purchase code
Can you message me via my avatar, along with your purchase code and I’ll get it changed on the site for you.
This is really annoying can you please contact me via email at email@example.com. Thank you.
Hi, i was looking for help concerning editing acoda buttons in the text block – especially how to do a link to an extern site. I found an article on https://acoda.com/forums/topic/how-to-edit-acoda-buttons-created-in-the-text-block/ but i can’t open it because I can’t login. I registered with my purchase code but did not receive an email. My given email-adress is firstname.lastname@example.org and it works and your mail is also not in the spam filters. Some help would be great.
You are registered on the site. Have you tried doing a password reset via https://acoda.com/wp-admin? If that doesn’t work, please message me via my avatar > contact form. I can reset your password manually.
Hi, thank you – I have tried the password reset yesterday. I will contact you via your avatar.
Hi Andrew, may I kindly ask you to reset my password as agreed via email? Cheers, Nicki
My sincere apologies about the delay, I missed the email.
I’ve now reset the password, please let me know if that works?
All fine thank you!!
hi there, can you please have a look at our site, the load more or pagination button for blogs on the blogs page is not showing, it only shows if i view categories, but not on the blog page, please can you advise urgently. thanks so much.
site is: www.karabina.co.za/blog
Hi any news on this?
For future support, please use the Help Center. In this case, I can tell you, you are using a Post Grid and it will not work the same as the Theme Blog settings. However, there should be an option within the Post Grid to enable Ajax or Pagination.
Hello, I’m trying to get support on this You Theme but after I made an account on your support site, every time I go to “login” nothing happens and I can’t post anything… I need help on this, please.
If you click on the Forum, it should ask you to enter a purchase code, can you confirm that?
hi and thx a lot for the theme update, nice work
Hi there! Is this theme compatible with the latest version of PHP 7? Can you confirm that your theme is working in PHP 7 environments?
Yes it is
hi. i try to load my fonts local (since version 1.6), but whatever i do i can’t change it. It looks like that the google list of your theme grap the settings before they have effect have you a idea or best practice to let it work with your theme?
Thx in advance tom
The only way to do this on You Theme at the moment is to make a change on a core file. If you post on the forum and request Andy to look at it, I’ll provide you with the information on what files to change.
Hi. Very quick question re video posts. If you set the post to be a VIDEO, add in the media link how do you get the post to show the video in the post snippet using your theme ie in the blog overview / list of posts view? There is no featured video link / option to show a featured image. Would welcome your suggestion. Thanks.
Hi, the mobile menu is not working correctly. All sub menu items are open by default and can’t be closed. Can you fix this before we buy?
Hello, I have a video bg (mp4) however autoplay only works when I click on the home logo. What can it be?
visual composer seems to be bugged. is there an update? im on Version 5.5.4
Hi. New update of Wordpress breaks the Page Builder backend editor. Is there an update to the theme on the way? And an update to Page Builder? Dropped in the Disable Gutenberg WP plugin which resolved the issue – might help others!
Visual composer is not working since the latest wordpress update, will you do something about it ? Thanks you
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