Hi there,

Just change the order of uploaded images under Elated Portfolio Images in Edit Portfolio Single. If you need any further assistance we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

  Support    Elated Portfolio part of   Qode Interactive

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Hi there,

Please note that the WPBakery plugin does come included within the theme as a bundled plugin but if you need an immediate update of any of the plugins, please send us a mail to helpcenter@qodeinteractive.com providing your purchase code in it  and one of our support agents will provide you with latest versions.

Thanks.

Support Elated Portfolio part of Qode Interactive

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Hello,

Thanks for writing in.

Please note that you can use Coming Soon page template for that → http://postimg.cc/RNC9jKjx

Support Elated Portfolio part of Qode Interactive

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Hello,

Thank you for writing in. Please, note that our theme is already optimized for Gutenberg and you are able to use it with latest WordPress version.

Best, Elated

Thank you! Best, Daniele

You are welcome!

Hello,

Thank you for taking interest in our theme!

You can use Video Button shortcode for that → http://postimg.cc/WFFkBpSx you will get desired video opened in lightbox on click → http://postimg.cc/6TKnQZ6p

Thanks & Regards,
Elated

Hello,

Thank you for reaching us.

Yeah, sure, just send us your website URL and the page where the map’s supposed to show-up.

Elated

Yes sure, there is the link: http://mathiasmonet.com/contact

Hi,

From the console inspection, we could establish that API key is not valid and (or) you have exceeded the maximum number of requests – https://bit.ly/2TE4fRw

Since Google started charging for API key usage, you will need to get in touch with them to check the status of your API key and eventually spend some more funds to reset number of connections – https://developers.google.com/maps/documentation/javascript/usage-and-billing

Elated

Hello,

Please note that there is no need to activate WPBakery in order to use it with our theme. We cannot give out the activation codes due to ThemeForest’s policy: https://elated.ticksy.com/article/10866/ .

If using WordPress 5, you should install the Classic Editor. Please see this article for more info.

In the next theme update, we’ll include the latest version of WPBakery, which is compatible with the Gutenberg editor.

You can also email us at support@elated-themes.com with your purchase code and we will supply you with the latest WPBakery version.

Best, Elated

Hey, The WPBakery plugin is once again not working or active – will there be another theme update with the latest version? Thanks

Hi,

You can send us an email here: helpcenter@qodeinteractive.com, include your purchase code and our agents will provide you with the latest version of WPBakery. Thank you

Support Elated Portfolio part of Qode Interactive

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Hello,

Thank you for taking interest in our theme.

Every color you see in our live preview can be changed to your desire. We included theme options for all of them, so there’s nothing to worry about.

If there’s anything else, please let us know.

Elated

Hello,

Thank you for taking interest in our theme.

WooCommerce plugin that serves for shopping is adapted especially for Yvette theme and our framework, however if you don’t want to use shop, you can always disable the plugin.

We’re here if there’s anything else.

Elated

Hello Susan,

Thank you for taking interest in our theme.

1. Yes, of course, this would have to be styled a bit, however, our support team can help you with this.

2. Yes, of course, you can link this to whatever you like https://www.screencast.com/t/s6GxZmT86wt

3. We already have a fix for this that was released after Yvette theme and we didn’t include it in our demo. Once you purchase your copy and submit a ticket to our forum, our agents will implement this on your side.

Elated

Hello,

Thank you for taking interest in our theme.

Yes, of course, we have that feature built-in, no problem about it

Elated

So i can get the gallery videos pop up in lightbox instead of open a whole new page.

Hi again,

Yes, this is a default feature for Yvette theme.

Elated

Hello there,

Thank you for taking interest in our theme.

- It really depends on the element itself. There’s a first main color option that will change most of the colors, but some elements have their own color adjustment and first main color doesn’t apply to them.

- This is Team members shortcode and there’re 2 types; They can be seen on this link http://yvette.elated-themes.com/elements/team/

- Yes, of course, this is default WordPress functionality.

- Not really sure what’s not displaying incorrectly. The section is just spanned to fit some larger screen.

Elated

Hi there,

thanks for the quickly reply!

In order:

- Ok, ideally I’d like to keep the red as it is, but change every dark-green and light green parts (including fonts) with Dark blue/light blue (in that case I’d redesign the footer image myself with the right color).

- I see, thanks. However can I eventually remove that section from the home and replace it with a normal gallery like the portfolio 4 columns? Is there a shortcode for that?

- ok thanks

- Sorry I should have posted how I see it in the 13” retina. Please see it here: https://imgur.com/sJCGPrI . As you can see, in the 27” FHD screen (in my previous message), the image is really large, overlapping with the the menu items and the number is not readable since it’s mostly hidden.

Hi again,

- As said before, some elements are affected by first main color and some are not. We can’t really wrap them all, otherwise the theme would be dull and not flexible nor creative as it is now.

- You can switch sections and replace them with other ones easily. You can hide certain areas, swap positions etc. Everything is up to you.

- Thanks for clarification, we see better now. The reason this happens is because Revolution Slider, which we use for all our slides, doesn’t recognize screens larger than 24”. Only the smaller ones. For that reason, some slide layout may appear different on certain devices. However, there’s a fix for this, but you’d have to adjust slide’s content manually. It’s not a difficult task and perhaps our support team can help you with that, once you download our theme and submit a ticket https://elated.ticksy.com/

Hope this was helpful, let us know.

Elated

Hello,

Thank you for taking interest in our Yvette theme. When you import our demo content, you’ll get all images on your installation, too. But, please, note since images are purchased on ShutterStock, you’ll need to buy your own licences, if you want to use the same on your live website.

Best, Elated

Hello,

The plugins that you got after the purchase are called bundled and we, as a theme authors, have purchased an extended licence for them. That means you don’t have to activate them and they’ll work for you regardless of that.

In the following text we’ll explain how the bundled plugins work:

Bundled plugins offer the same core features and functionality as the standalone version of the item on CodeCanyon.

Some plugins may ask for a purchase code for registration/activation once installed, however, you can simply ignore these messages as bundled plugins do not require activation or registration. The plugin will still work as intended with the theme once the theme has been activated/registered.

When a plugin is updated, the theme author will include the latest version of the bundled plugin with their next theme update. So you can easily update the bundled plugin when you next update your theme.

You can read more about this here: https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins

Elated

Thanks!

You’re welcome, all the best!

Elated

Hello,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.

Best, Elated

Hello,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum https://elated.ticksy.com/ and include your website URL along with wp-admin access and one of our support agents will assist you.

Best, Elated

Hello there,

Thanks for taking interest in our theme.

Yes, our theme does support WP Multisite.

Let us know if there is anything else we can help you with.

Best Regards, Elated

Hello,

Please submit a ticket on our support forum at https://elated.ticksy.com/ and include your site URL with wp-admin access and one of our support agents will assist you.

Elated

Hello,

Thank you for choosing Yvette!

Please submit a ticket on our support forum at https://elated.ticksy.com/ and include your site URL with wp-admin access and one of our support agents will assist you.

Best,

Elated

Hello,

Unfortunately there is no option to do that through Theme Options. It would require some custom coding and we are not in the position to take on any additional work. Thanks for understanding.

Elated