129 comments found.
Sorry it’s not loading. Send me the screenshot again or post the ticket in our support center. Thanks
You don’t need a screenshot. If you click on any audio to listen to the sermons, a black screen appears behind the audio player. How do I remove this black screen?
Yes it was Background Overlay , please submit ticket will provide CSS code…
A pre-sale question: is it easy to remove the red blood drop icon throughout the theme design? Or is it very integrated making it hard to remove?
It’s easy to remove. Thanks
Hey! decided to rework my old theme…how do I remove zegen-ministries from being part of the url/slug/permalink please? https://destinychurchyorkton.com/zegen-ministries/creativity-decoration/
Sorry for the delay, Do you want to rename or remove ?
I want the zegen-ministries removed as part of the ministries URL so it appears like this please ~ https://destinychurchyorkton.com/creativity-decoration/
Please submit ticket with admin login details .. here is the ticket url https://zozothemes.ticksy.com/
You can’t be asking me to submit a ticket when you realized my support period is expired – It’s you guys theme and the problem can easily be solved here , why asked me to submit a ticket and pay extra funds for a one time support. First In have left you guys a 1 star and I won’t stop there, I will initiate a negative campaigns to make people understand the fraud you guys are doing as related to this theme..Again, the issue with my website is here ~~ I have Zegen ministries as poart of my URL for each ministry page/path./...
https://destinychurchyorkton.com/zegen-ministries/protocol/....How do I remove zegen-ministries so it looks like this = https://destinychurchyorkton.com/protocol/ for “protocol” ministry.The onus lies on you and your team to fix this without me paying extra for your complex team or stand the chance of loosing sales via my negative publicities. Thank you. I mean for a simple problem that can be solved here why asked me to open a ticket???
**GUYS YOU WANT TO STAY AWAY FROM THIS THEME EXCEPT YOU ARE A FRONT END DEV. THE THEME IS COMPLEX AND GOD HELPING YOU THAT YOUR SUPPORT PERIOD IS EXPIRED? THESE GUYS ARE GOING TO MILK YOU! INGRATES! YOU THINK MONEY IS EASY TO COME BY???
Ministry is a custom post type. So we can change only the taxonomy and url can’t remove the url portion. And you can use a page for it to achieve your requirements. Thanks.
Hello, One last question. I have set my system and website date and time from settings but I realize the timing on homepage 6 just wont align. How do I fix this. Thanks
Please can you send me the Screenshot and URL . Thanks
I have bought this theme before, looking at buying it again but I jus wanna know if the video hosting function for sermon is now available. Can I host sermons on youtube and Vimeo and just past the links to the sermon space instead of hosting the videos directly to the site?
Yes of course. It’s available. Thanks
Has a version with HTML sass only?
Yes Zegen HTML version and wp available. Thanks.
Thanks for this great theme. It gives me a lot of pleasure to set everything up. I have only one small problem. When I open the team page and I click on a person, nothing happens. His own page does not open. What do I need to set there? Thanks for your help.
Thank you very much for your feedback. Please can you post the ticket in our support center with your website login details to check it out at https://zozothemes.ticksy.com/.
Hi, I’m having issues submitting a ticket. Keeps saying my purchase code is for a different Envato product. It’s been verified and still saying that. Need help please.
sorry for the inconvenience. Please let me know the issues. And provide admin login details and screenshot of the issues to my email id info@zozothemes.com
I need a good countdown timer on the homepage slider or under the slider. Please suggest how to achieve that or plugin to use.
Post ticket in our support center for customisation. Thanks
How much will I pay for that? This is a presale chat
For presale live chat please visit zozothemes.com livechat. Thanks
I didn’t use this theme before because I ran into this issue. Thought I would try again, and it’s still not working. The RevSlider doesn’t work. I have even purchased the rev slider direclty and uploaded their latest version, still doesn’t work.
The slider doesn’t show… so the whole theme is off on the home page, looks horrible. I do a fresh demo import, everything works except the slider… so the homepage doesn’t look right at all.
Is this a common problem with an easy fix? I don’t want to spend $50 more to get you to fix this through “support.” But I figured I would ask nicely before leaving my review.
Without checking we can’t figure out issues. So post ticket in our support center to check it out and find the issue to fix. Having more than 900+ installation and we didn’t get kind of any issues. Thank you for your understanding.
I tried to submit a ticket, but there’s no way to do it correctly. You don’t have Zegen WordPress as an option – so I had to select “pre sales” questions.
There’s an issue now with your event pages, they are not editable with Elementor, so they are all broken when I try to edit them.
ok replied…
Hello! Is it possible to provide links for audio files and pdf in sermons? For example, links to cloud file hosting.
Hi,
You can upload sermons and pdf in backend of website itself and link it. If you need a link to external website means we have to code it and customize like you asked. But need time and budget for that.
Thanks,
zozothemes
Then it’s not interesting. Because there is a large database of sermons and music that does not fit on the site and is located in the cloud. In other templates, it is possible to specify a separate link. It’s still unfinished, unfortunately.
ok will add this feature later…
Then I will be happy to consider your theme for the church.
It would also be great if there was a section at the bottom of the sermon with information about the author, go to the previous and next sermon and comment. And the ability to filter. This would increase user interest.
Sorry you mean in single sermon page https://elementor.zozothemes.com/zegen/sermon/preaching-worship-an-online-family/
Yes, that’s what I meant. Here is an example of what it looks like. https://ibb.co/3TqTxhD
ok thanks for the info…
In your theme, while I update the header layout – bottom header the items are updating but doesn’t change on the site again it’s loaded with the old layout & if I update anything on the header the footer layout changes for example if I use wide layout in footer bottom and update it’s working again I update anything in Header the footer layout is changing to boxed, The transparent header is not working in the header
ok please submit ticket will check it now…
How to add custom domain
Please submit ticket with admin login details with all issues
How to add Google Analytics to this template?
Please submit ticket with admin login details with all issues
Still struggling with adding custom. Any help? Still having this message: “It can take between a few minutes to 72 hours to verify the connection. You can continue to work on your site, but won’t be reachable just yet.”
Please submit ticket with admin login details with all issues
How do I easily change the link and the text for the “Donate now” button on that navbar
Please submit ticket with admin login details here https://zozothemes.ticksy.com/ include ur questions too…
I just submitted. Please, help me
ok
[ISSUE SOLVED]
ok
I received an attack on my website and I needed to delete all files, unable to deactivate, could you help me? thanks
Hi Please can you post the ticket in our support center with your website login details to check it out at https://zozothemes.ticksy.com. thanks
i have tried that…they said my support is expired and wouldnt let me submit a ticket
I need help my website was hacked, I lost everything I couldn’t deactivate the theme
Yes i understand your concern but please can you renew the support and post ticket because we have to check it out and remove your website url from the list. Thanks for your understanding.
Where can I change the Page Title Cross Icon? The Red blood drop with the cross inside? thanks
Hi it’s default style for the theme.so we can remove using CSS in Chile theme. If you need help please post ticket in our support centre. Thanks
Quick question, how can I find the Team ID categories? I want to create a Team page with a filter and show only one categorie.
Hi,
Sorry for delay, here is the screenshot which will help you https://easyupload.io/a78pqn
above screenshot is for team id, same way as you can find category id
Thanks,
zozothemes
Thanks, but now I have this problem, if you check here: https://escondidosda.org/v1/businessandtalents/ I do have 12 posts but we do have more people under teams, how can we add a pagination here? the only way we see is using an slider option, we do not want that, can we tell us how to add a pagination here? also how can we show the post by alphabet? thanks in advanced
Please submit ticket with admin login details here https://zozothemes.ticksy.com/ we will check and let you know. Also copy above description in the ticket…
Hi guys, I’m having issues saving the layout I set for the header top or bottom, if I moved elements or disable it, works fine the first time, but if for some reason I do change the header layout the bottom goes back to the default settings or if I do change on top header all the changes I did on the header bottom go back to default. I cannot make changes to the header layouts and keep it “Permanent?” any help here?
Sure will help you, Please submit ticket with admin login details here https://zozothemes.ticksy.com/
